My wife and I just returned from a three night stay at the Grand Hotel. We paid $550 Euro/night for a deluxe sea-view room. We were on the top floor and had an absolutely stunning double exposure view to the Mediterranean Sea. We were awoken each morning (because we intentionally left the curtains open) to three of the most beautiful sunrises we have ever seen. The grounds are just as beautiful and well-manicured as advertised, and the Hotel itself is quite elegant. The meal we ate at the restaurant was one of the best we've ever had, and surpassed some of the best meals we've had in New York City, where we live. The poolside area is also quite nice and the staff there seem to have their act together. There is also a lovely walking path (more like a hiking path) which goes around the Cap, and which we really enjoyed.
However, the couple from the South who wrote a prior review basically hit the nail on the head with this place. We are also accustomed to "Four Seasons" type service and treatment. This place doesn't even come close. It caters to the European super-rich. If you are the kind of person in the (shocking!) habit of actually looking at a bill before you pay it, you will probably not love this hotel, and frankly probably not be made to feel welcome by the staff there. You can almost hear them thinking, "Oh, here we go again, one of those Americans who actually looks at the bills..."
Allow me to illustrate: We went down to the Hotel dining room for breakfast our first morning. We ordered an omelet and scrambled eggs ($20 euro each) and two cups of coffee ($7 euro each). While we were eating, a basket of bread/pastries was brought over. Nobody informed us that taking a bite from these forbidden breads would incur a FULL $25 euro EACH for "continental breakfast". Long story short, when I explained that we never ordered the continental breakfast, the snobby waiter pointed to the munched-upon bread basket. I responded, "so that was $50 euro"? And he responded, "you only got one?" Talk about missing the point. The concierge was even less helpful when I explained to him the general principle of economics that you can't give something to someone and then later charge them for it. They ended up crediting us $25. Highly unsatisfactory.
The other downsides mentioned in the prior reviews were also true. The Hotel is isolated, so you can't simply walk out the door and grab breakfast or lunch someplace else. Thus, you will either have to drive into town or pay $37 euro for the hamburger. Seriously. And there is no fitness center, spa, or anything else of a resort nature. (They are planning an expansion, but have not yet broke ground). There is also no beach anywhere nearby. There is a ladder where you can lower yourself into the Sea near some craggy rocks, but the waters were too rough when we were there to do that. The maid service was extremely slow and generally mediocre.
The attitude problem with the staff seems to get worse the higher up you go, topping off with the most arrogant and useless concierges on the planet. Don't be surprised if you call down for some help and are informed that the concierge is "very busy" and so can't help you. Last time I checked, that wasn't the Hotel guests' problem. At the Grand Hotel it is. They take the position that you should feel lucky you are even staying there.
Thus, despite dramatic inherent geographical and structural advantages, our view is that the Grand Hotel really is a bit of a pretender. You can do better elsewhere at this price point. Hence, luxury without value. Show up for dinner one night. That should be plenty.