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“Good location but hotel is very average” 3 of 5 stars
Review of Le Royal

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Le Royal
3.0 of 5 Hotel   |   23 Promenade des Anglais, 06000 Nice, France   |  
Hotel amenities
Ranked #122 of 211 Hotels in Nice
Ascot
Top Contributor
67 reviews 67 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
43 helpful votes 43 helpful votes
“Good location but hotel is very average”
3 of 5 stars Reviewed September 5, 2012

We stayed at the Royal Hotel for just one night on 31st August 2012. We were in nice for the football being played at Monaco that evening.

The receptionist was friendly enough, but our room wasn’t ready. It was about 11am. We were asked to return after 2pm. I asked for them to call me as soon as the room was ready but they didn’t, so we returned at around 2.30pm. We had left our bags in a side room. No tags were added to the bags, it was a ‘trust’ scenario that someone didn’t pick up half a dozen bags that weren’t theirs and just walk off with them. One normally received half a tag, with the other half tied to your bag. But our bags were safe and I doubt they’ve ever had problems with their informal storage room system.

Our room was on the top floor (5th) and faced the city. We did ask for a sea view but were declined, which is accepted as we’d booked through Booking.com and paid about €150 for the night, excluding breakfast. We asked for an extra bed, which was provided for an extra €25.
The room was tired. We understood there were some rooms that had been refurbished, but we certainly weren’t in one of those. The bathroom felt very old and didn’t suit such a location. I can’t speak for the refurbished rooms but if they are all being brought up to date then that can’t be too soon.

Breakfast the following morning was €14. It was quite poor, to be blunt, with just French sausages, round processed bacon and scrambled eggs offered as hot food, some Swiss cheese and york ham offered as cold option, and then fruit and croissants/breads on the side. Yogurts and pancakes were available, too, but whilst this sounds a decent spread it most certainly wasn’t. The sausages, bacon and eggs were poor, as well.

The beach is across the road. I say beach, but as anyone who has been to Nice will know it is just 15 metres to the water and is all man-made with pebbles. There is the long promenade to walk along, which is quite pleasant. The main train station is about 20 minutes walk north, whilst the airport is 15 minutes in a bus to the west. The bus (nbr 98) costs €4 and runs every 20 minutes from the bus stop 50m from the hotel in the direction to the airport. It stops at terminal 2 first, then terminal 1.

Trains to Monaco Monte Carlo cost €3.60. Another option is to go by boat, from Nice, around the rocks and arrive in Monaco port. They do a tour, where you can then go up to the Prince’s palace etc. It’s worth doing. A tram operates up to the station, but this is a about a 400m walk to the east from the hotel, from memory.

The hotel, being based in the excellent location of Promenade des Anglais, is ideally located for informal lunches and dinners in the abundance of pizzerias and other restaurants along the front and in the road behind, right up to the main Nice Ville station. Many of the football fans tend to go to the old town, about 800m walk east from the hotel. Wayne’s Bar was quite popular the night before the game and the lunchtime of the football match we attended.

I’d go back, but I’d be asking for a refurbished room to be guaranteed before I went. I’d also be going out for Breakfast.

Room Tip: Ask for a refurbished room and sea view before you travel - when you make the booking. Ask for this...
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  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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366 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Ascot, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed September 3, 2012

We only stayed here for one night having come over to the South of France to see Chelsea play in the Super Cup in Monaco.
The hotel has a fantastic location just across the road from the beach, but that's as far as it goes.
I didn't have one of the "newly refurbished" rooms, but mine was tired and shabby.
There were stains on the carpet and the bathroom was grubby.
We didn't bother with breakfast which looked poor value at 14 euros.

And Chelsea lost...

Room Tip: Ask for a newly refurbished room.
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  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oliherphe, Directeur général at Le Royal, responded to this review, September 4, 2012
Dear guest,

Thank you for having taken time to announce us your experience during your stay at the Royal hotel Promenade des Anglais.
We regret the imperfections which you mention.
We effectively began to renew the totality of our rooms as well as the facade for approximately eight months.
We hope that you will have the opportunity to come to test these new rooms during your next stay in Nice.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
norwich
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 28, 2012

My daughter and I have just returned from a long weekend at the Royal. We stayed in one of the new renovated rooms and had a sea view, and it was lovely. The staff were helpful in reception and the hotel was very clean. I dont understand some of the poor reviews! Bar staff needed help as only one member of staff so sometimes a long wait for a drink. The hotel is ideally situated - 10 mins to the old town and 25 mins to the port. Would definately recommend this hotel and would certainly return.

Room Tip: privelage rooms have a sea view with balcony and the view is wonderful
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oliherphe, Directeur général at Le Royal, responded to this review, August 31, 2012
Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your feedback regarding your stay with us at the Royal Hôtel Promenade des Anglais. I'll be sure to share your feedback with all of our team members. We hope to welcome you for your future stay.

Many thanks and best regards
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Main Beach, Australia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 25, 2012

We booked an ocean view room with a balcony and were not disappointed.
I think we must have been in one the refurbished rooms if other reviews here are anything to go by.
Our room was clean and we were very satisfied with it and the bathroom during the 3 nights we stayed here. The staff were pleasant and helpful and spoke at the least some english.
There was only one lift and it was slow at times, but I think when in hotels of this age you have to expect this. We had aircon, tv, phone and a table and chair on the balcony. There was no fridge, but his is the norm in Europe. The bar staff provided ice and and ice bucket for our use. The bar and cafe at entry level was good for a coffee or drink as well and the restaurant also at entry level looked nice, even though we didnt use it.
The hotel is situated on the famous Promenade des Anglais, across the road from a public beach (which we frequented) and 4 to 5 minute walk to the old town up the promenade or a slightly longer stroll one block back through the many shops and restaurants.
It was more expensive than we had paid through out our 5 week trip, but it was worth it for the balcony and the view. This makes it hard to answer the value question below.

Room Tip: We were on the 2nd floor overlooking the Promenade, so could get a little noisy. Take earplugs like...
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oliherphe, Directeur général at Le Royal, responded to this review, August 31, 2012
Dear Guest,

We were very pleased to welcome you and really thank you for your positive feedback: that was a pleasure to do everything possible so that your stay was very appreciated. We hope to welcome you for your future stay in France and Nice especially.

Best regards,
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 16, 2012

This hotel has a grand facade and is in a prime location on the promenade. However, do not judge a book by its cover! Internally it is extremely tired. Only one of the two lifts work (and it's extremely slow). The communal corridors and the room had an old and musty smell. The hotel is currently undergoing some renovations and it looks like it is long overdue. The carpet in the room was filthy and many of the tiles in the bathroom were cracked and in disrepair and at night I was slightly alarmed to find cockroaches in the bathroom. In addition, the television turned itself on TWICE during the night while I was sleeping with the volume on full blast. The walls in the rooms are also paper thin and there was no chance of having a lie-in with all the noise in the corridor and next door.
I complained the next morning and the staff on the front desk seemed pretty disinterested. They blamed the television incident on a previous guest (who, they claim must have set the TV alarm to go off in the middle of the night) and offered me a EUR5 discount for the inconvenience of the cockroaches!
I would certainly not recommend.

  • Stayed July 2012, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nice
1 review
3 of 5 stars Reviewed July 23, 2012

For a short stay this hotel is ok. The location is super. It used to be a wonderful place, but now they are short of money to really make something nice and good. They are renovating the hotel, but doing half work. Such a pity. The service was very good.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Royal

Address: 23 Promenade des Anglais, 06000 Nice, France
Location: France > Provence > French Riviera - Cote d'Azur > Nice
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#22 On the Beach Hotel in Nice
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Le Royal 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Le Royal Nice
Le Royal Hotel Nice

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