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“Good honeymoon hotel…but a little inconsistent” 4 of 5 stars
Review of Boscolo Exedra Nice

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Boscolo Exedra Nice
5.0 of 5 Hotel   |   12 Boulevard Victor Hugo, 06000 Nice, France (Formerly Boscolo Atlantic) (Centre)   |  
Hotel amenities
Ranked #11 of 212 hotels in Nice
London
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Good honeymoon hotel…but a little inconsistent”
4 of 5 stars Reviewed June 9, 2013

We stayed here during our honeymoon last July. We found the modern styling of the hotel and large deluxe room exactly to our taste. The location is also excellent; we found it to be very quiet at night (unlike many hotels on the main promenade) and close to the town centre. The beach is a 10-15 minute walk.

The hotel has a nice bar/garden out the front – perfect for a drink after dinner. We found the bar staff efficient and friendly.

That said; the hotel management need to pay more attention to detail as the service can be quite inconsistent as detailed below.

The hotel has a spa (pool, sauna etc) under the hotel (in a basement) which we made use of several times. The pool is pleasant but very dark, giving it a rather creepy feel – you couldn’t spend hours relaxing down there without having nightmares. The sauna was good as was the complimentary mint tea. However, the steam room was uninhabitable due to an overpowering smell of mould. Likewise the door leading from the pool to the spa was half rotten and badly in need of replacing (as other reviewers have noted).

The room was very clean, except the rose-shaped door handles which were covered in black dust. There was a large bath tub/shower in the middle of the room (with curtains for privacy if needed) which we loved. That said, the plug was missing upon arrival and we had to request a new one.

On some evenings we returned to chocolates and a weather forecast on the bed – others we did not. Another example of inconsistency which some Daily Mail reading guests may find unacceptable (we are pretty relaxed about it).

A note to honeymooners – despite the manager’s promises on previous reviews, we did not receive any champagne or even a “congratulations” upon check-in even though “honeymoon” was cleared marked on our reservation. Again, this didn’t bother us; however it is wrong of them to lie on TripAdvisor in suggesting it is standard practice as it will upset some guests.

Would we stay here again?: Yes…I think.

Room Tip: Upgrade to Delxue with a bathtub!
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
exedra, General Manager at Boscolo Exedra Nice, responded to this review, July 17, 2013
Dear Guest,

We have really appreciated for taking the time to express your feedback concerning your stay in our property on TripAdvisor. It was a pleasure to welcome you, every day the main goal of the management and the staff of the Boscolo Exedra are to reach guest satisfaction, and learning from you that you have found some aspects of the the property and its services corresponding to your expectations is like an award in achieving our task.
We inform you that regarding honeymoon amenities we usually offer always if indicated a special welcome it might be a misunderstanding as last year the new management was re-organizing almost all services so we apologize if this aspect was missing as well as the regularity of the turndown service which are planned to be a daily delivering again something was missing in the procedures and we apologize for that. Regarding the Spa location being in the basement effectively the architect decide to give to the pool area a blue feeling with not a bright light, it is some times appreciate and sometimes not. Thank you for your appreciations on quality of the room and on our location.

We hope to have the chance to welcome you for your next stay on the French Riviera.

Best regards,

Silvio Catalano
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Oslo, Norway
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 6, 2013

I'm in love with this hotel, the location, staff, spa, everything! I stayed there with a friend for 5 days, and we arrived early Sunday morning, hours before check-in. However, since the room wasn't ready, we where offered to stay in the spa and relax there. They gave us bathrobes and slippers, and we simply had a good time waiting for the room.
The room was sexy and cool, a large and beautiful bathroom (with plenty of bath amenities) and more space than expected (given the fact we stayed in one of the smaller ones (room nr 109)).
We had breakfast included, and the buffet was clean, tasty and healthy (if you like...). And the beautiful and charming staff were always ready with coffe or tea of your choice. You can also have your breakfast outside.

The Boscolo Exedra has been nothing but perfect, especially the staff made an effort to make the stay as good as possible. This hotel is sexy, french and pink!

Room Tip: Get a room as high as possible
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
exedra, General Manager at Boscolo Exedra Nice, responded to this review, July 17, 2013
Dear Guest,

We have really appreciated for taking the time to express your feedback concerning your stay in our property on TripAdvisor. It was a pleasure to welcome you, every day the main goal of the management and the staff of the Boscolo Exedra are to reach guest satisfaction, and learning from you that you have found the property and its services corresponding to your expectations is like an award in achieving our task. Thank you also for your appreciations on the location, staff, spa and on the quality of our healthy breakfast, we understand that the sexy and cool definition made of our property was a nice compliment therefore we thank you for choosing us.

We hope to have the chance to welcome you for your next stay on the French Riviera.

Best regards,

Silvio Catalano
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 5, 2013

Every bit of the Exedra screams cool and trendy...and it is...but still manages to be uber-comfortable and friendly. Loved the comfort of the rooms, from the unique and very extensive choice of bath amenities to the great beds and linens to the comfortable white-washed wood floors. And that doesn't even mention the showpiece of the room...the free-standing glass shower in the center of the room. The staff was very welcoming and eager to share restaurant suggestions. I will definitely return.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
exedra, General Manager at Boscolo Exedra Nice, responded to this review, July 17, 2013
Dear Guest,

We have really appreciated for taking the time to express your feedback concerning your stay in our property on TripAdvisor. It was a pleasure to welcome you, every day the main goal of the management and the staff of the Boscolo Exedra are to reach guest satisfaction, and learning from you that you have found the property and its services corresponding to your expectations is like an award in achieving our task. Thank you also for your appreciations on the quality of comfort of the rooms and the choice of our bath amenities as well as the welcoming staff.

We hope to have the chance to welcome you for your next stay on the French Riviera.

Best regards,

Silvio Catalano
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 1, 2013

Stayed 1 night here. very nice and clean. The room was large as was the bathroom. I didn't care for the fancy "rain" shower, but its very modern. No rug on the floor. Nice spa, and the breakfast was fresh and excellent. I would stay here again. Nice that it was located away from the beach, as it wasn't too touristy. Very American though. Nice fish restaurant is attached, but it is pricey.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
exedra, General Manager at Boscolo Exedra Nice, responded to this review, June 4, 2013
Dear Guest,

We have really appreciated for taking the time to express your feedback concerning your stay in our property on TripAdvisor. It was a pleasure to welcome you, every day the main goal of the management and the staff of the Boscolo Exedra are to reach guest satisfaction, and learning from you that you have found the property and its services corresponding to your expectations is like an award in achieving our task. Thank you also for your appreciations on the quality of cleaning aspect, the fresh breakfast and on the location not too touristy.

We hope to have the chance to welcome you for your next stay on the French Riviera.

Best regards,

Silvio Catalano
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 30, 2013

The hotel was ok and the staff were lovely but our anniversary was ruined because the extra we paid for the anniversary package was nothing more than you would expect for a hotel of 5* standard. There was nothing extra.
I would never recommend this hotel. I could go on and on in more detail about all the bad points but I am still so upset about our anniversary being ruined. The point is you can spend this money and have a much nicer stay somewhere else, don't be fooled in thinking that because it is 5* it will offer 5* quality because it doesn't.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
exedra, General Manager at Boscolo Exedra Nice, responded to this review, June 1, 2013
Dear Guest,
Thank you for sharing with us your experience at the Boscolo Exedra, we really regret to learn that your stay did not come up to your expectation and we are taking very seriously into consideration your negative experiences. Be assuring that the Management will take all necessary steps and make all efforts in order that these episodes did not repeat themselves as for us the service attention and attitude toward our guest is the priority and we hope to improve these aspects in the shortest terms.
We would request more details regarding the package you have purchase, usually our special celebration package is call Romantic Package and provide a special welcome with flowers in the room, roses petals in the bathroom and a VIP welcome with a box of macaron and a bottle of water and the 3 courses candelight diner served with roses petals as well. All our announced honeymooners or anniversaries celebrations are welcome with a bottle od sparkling wine and macaron with a free upgrade upon availability. If one these amenities or special attention have not been reserved to you we really apologize and we invite you to contact the management in order to forecast a future stay with special attentions that will be extend with a free upgrade. Other missing details did not help us to give you more explanations.
We hope that you will have the opportunity to return and experience the changes in the future. With kind regards.

Silvio Catalano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 30, 2013

This hotel is amazing, very modern and stylish. Beautiful and spacious room with free Wi-Fi. Free SPA in the downstairs area. Good breakfast. Central location near Nice historical centre and the beach. Elegant and extremely clean. Staff is very helpful and friendly. Fantastic.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
exedra, General Manager at Boscolo Exedra Nice, responded to this review, June 4, 2013
Dear Guest,

We have really appreciated for taking the time to express your feedback concerning your stay in our property on TripAdvisor. It was a pleasure to welcome you, every day the main goal of the management and the staff of the Boscolo Exedra are to reach guest satisfaction, and learning from you that you have found the property and its services corresponding to your expectations is like an award in achieving our task. Thank you also for your appreciations on the cleaning aspect, the free wifi and Spa offered as well as the central location.

We hope to have the chance to welcome you for your next stay on the French Riviera.

Best regards,

Silvio Catalano
The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 24, 2013

Just got back from a 4 night stay at the Boscolo exedra and unfortunately it didnt quite live up to my expectations considering how much we paid and that it is rated as 5 star. The room was not as expected from the photos and was small and basic - there was the bed, a tv, a safe and a desk against the wall. The lack of storage space was ridiculous there was only one drawer and a rail over the mirror with 6 hangers so we had to keep everything in the suitcase. It really could have done with a small table and chairs to sit at (although there was no room for this in a room that size) and a fridge and tea making facilities would have also been appreciated (although I guess this is to make you buy everything from the bar). I was also shocked that the room was dusty when we arrived - the floor, desk etc was clean but closer inspection of picture frames and such revealed a thick layer of dust that you dont expect in a hotel of that standard. The 'spa' is a bit tired and I could only actually find the swimming pool not the sauna and other facilities and there was no one around to ask - it was also very eerie, dark and quiet down there by myself! I also was not impressed to be told when I asked that the private beach they advertise is not open until the 1st of June which was disapointing as there is not a pool or sunterrace or anywhere else to relax in the sun. The plus points are that the service was very good by all members of staff that we incountered, the decoration and cleanliness in public areas is good, the bed was huge and very comfortable and it is a good location only 5 minutes walk from the prominade and everything you could want.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
exedra, General Manager at Boscolo Exedra Nice, responded to this review, May 31, 2013
Dear Guest,
Thank you for sharing with us your experience at the Boscolo Exedra, we really regret to learn that your stay did not come up to your expectation and we are taking very seriously into consideration your negative experiences. Be assuring that the Management will take all necessary steps and make all efforts in order that these episodes did not repeat themselves as for us the service attention and attitude toward our guest is the priority and we hope to improve these aspects in the shortest terms.
Our rooms start from 25 square meters, however you may have reserved a superior room which is our basic category and few only are effectively suffering a lake of space in the wardrobe, further more the Hotel and the all city recently was very busy due to the period of the GP of Monaco and we were not able to assign you another room. Please accept our sincere apologize for the problems occurred with the housekeeping service and at the welcome desk at the Spa, we are investigating and working in order that the guest will not encounter this situation in the future again.
We thank you for the positive comments on the service offered, the decoration and the cleanliness of public areas, for your information the Ruhl beach we collaborate was open last week especially on Sunday only on some days due to the wind and the difficult weather a part was not operating.
We hope that you will have the opportunity to return and experience the changes in the future. With kind regards.

Silvio Catalano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Boscolo Exedra Nice

Address: 12 Boulevard Victor Hugo, 06000 Nice, France (Formerly Boscolo Atlantic)
Location: France > Provence > French Riviera - Cote d'Azur > Nice > Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Nice
#5 Luxury Hotel in Nice
#9 Romantic Hotel in Nice
#15 Business Hotel in Nice
#22 Family Hotel in Nice
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Boscolo Exedra Nice 5*
Reservation Options:
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Also Known As:
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Boscolo Exedra Hotel Nice
Nice Boscolo Exedra Hotel

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