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“A really perfect stay” 5 of 5 stars
Review of Hyatt Regency Nice Palais de la Mediterranee

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Hyatt Regency Nice Palais de la Mediterranee
5.0 of 5 Hotel   |   13 Promenade des Anglais, 06000 Nice, France   |  
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Ranked #5 of 211 Hotels in Nice
Ingolstadt
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“A really perfect stay”
5 of 5 stars Reviewed March 7, 2014

We stayed at the Hotel for four nights and we had a really excellent experience from our arrivals until our depart. An agreable (standard!) room with an vice view on the beach and the Promenade d`Anglais, but also quiet. The decor of the Hotel is modern and could be a 5*Hotel at any other place of the world, but rooms and facilities are very comfortable and agreable (much better than most of "typically" French Hotels in this category I know.

But the best experience we made about the hospitality at this place. Starting with the check-in that was perfect an in a very friendly way fromthe Concierge, the Valet-Parking-Service, the room-service and the service at bars and restaurants was always really perfect and in an enormous friendly way. Yes, I know, if I stay at a 5*Hotel I expect beeing treated in this way. But my expectation an reality are often very different. This time there was really nothing to criticise. Only a small for service was the Check-out: The doorman brought the car, but we were astonished that nobody took our luggage until we were told that it is already stored in the car.
Many thanks to the complete staff, that made us such a pleasant stay.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, March 17, 2014
Dear Guest,

We thank you for your review on TripAdvisor, following to your last stay at Hyatt Regency Nice Palais de la Méditerranée.

That is a pleasure to hear that you had a perfect stay and that you really enjoyed the quality of the service from your check-in to the Concierges and valet service through our Bar and Restaurant. We pay all our attention to your feedback concerning the check-out and your luggages: please be assured that we take the necessary measures in order to improve your 5* experience.

We thank you for your recommendation and will be very pleased to welcome you back at Hyatt Regency Nice Palais de la Méditerranée during your future stay in Nice and on the French Riviera.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,493 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
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Brussels, Belgium
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2014

We had an excllent stay at the Hyatt Nice in late February. The service was fantastic, especially when my husband and I fell ill at the same time! The hotel organised a doctor, picked up our medication at the pharmacy, made us special food, and prolonged our stay at the same rate we had already booked at several months in advance.
Yes, it is not cheap, but we had a fantastic stay (also before we fell ill).

Room Tip: The "partial sea view" were great, with a lovely balcony.
See more room tips
  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, March 17, 2014
Dear Guest,

We sincerely thank you for your review on TripAdvisor.

We were very pleased to welcome you at Hyatt Regency Nice Palais de la Méditerranée and that is a pleasure to hear that you really enjoyed the professionnalism and attention of our staff. Your comfort and satisfaction are our main preoccupations.

We hope to welcome you back very during your future stay on the French Riviera.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 2, 2014

Good points:
Right on the promenade with sea views.
Easy journey on the 98 bus from the airport which drops you right outside the hotel.
We paid for a city view room, but we ended up in a side room which had both city mountains and sea view - bonus!
Good club sandwich on the terrace restaurant.
Lovely bright, modern room and very comfy bed.
Lovely viewpoint for the Carnival which runs along the promenade Feb/March.

Bad points:
British Airways didn't include breakfast in our deal (much to our surprise as we were told at check in we did) and breakfast in the hotel seemed expensive so we went elsewhere to Sarao which was nice.
The room had no tea and coffee making facilities which was annoying as we had a lovely balcony where we could have enjoyed this.
Slow service on the floor 3 restaurant bar terrace. Lovely place to sit but a long wait to get anything.
Lifts in the hotel were very slow to arrive and no staircase alternative.
Wardrobe and bedroom middle door seemed to annoyingly overlap and so you couldn't get into the wardrobe without shutting the dividing door.

Room Tip: Side room with both city and sea view.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, March 17, 2014
Dear Guest,

We thank you for your review on TripAdvisor.

That was a pleasure to welcome you at Hyatt Regency Nice Palais de la Méditerranée and we are very pleased to hear that you really enjoyed our central position on the Promenade des Anglais, the city and mountain view from your room and your club sandwich on our sea view terrace.

Concerning your booking with British Airways, indeed it does not include breakfast. The international buffet breakfast served in our Madison room and on our terrace with sea view is at 28€ per person.
Concerning tea and coffee making facilities and the service in our restaurant and bar, we thank you for your feedback. Please be assured that we pay all our attention to your comment and that we are working in improving our 5* experience.
Finally, stairs are at your disposal if you do not want to take the elevators.

We thank you for your feedback and will be very pleased to welcome you back at Hyatt Regency Nice Palais de la Méditerranée during your future stay on the French Riviera.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
80 reviews 80 reviews
51 hotel reviews
Reviews in 45 cities Reviews in 45 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed February 25, 2014

The hotel is right on the Promenade des Anglaise and a short walk to the old town. Check in was smooth and quick. The room was quite spacious, clean if a bit tired, with a good size bathroom and separate toilet all equipped to the standard you would expect from a 5 star hotel, however there was nothing exceptional about the accommodation. Staff were friendly.
Breakfast was, for some reason, served in a hall above the casino. The variety and choice were limiting and quite disappointing and even though there weren’t many guests around some foods ran out quickly and were not replenished.
We chose the hotel because of the good reviews. We knew it was refurbished but hadn’t appreciated that none of its original features remained which made it look just like another hotel. Would have preferred La Negresco down the road for a lot more charm and atmosphere.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, February 28, 2014
Dear Guest,

We sincerely thank you for your review on TripAdvisor following to your stay at Hyatt Regency Nice Palais de la Méditerranée.

We are very pleased to hear that you enjoyed the comfort of your room and our professional staff. Concerning the breakfast, indeed it was served in the Azur room during New Year’s Eve holidays in order to offer you a comfortable breakfast with sea view.

Concerning the choice in the breakfast buffet, we pay all our attention to your feedback: please be assured that your satisfaction is our main preoccupation and taht we are working in improving your 5* experience.

Finally, we are absolutely to hear that about your disappointment concerning the Art Deco atmosphere of our property.

We hope to keep your confidence and to welcome you back during a future stay on the French Riviera.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Twickenham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 17, 2014 via mobile

Our 3rd Christmas at the Palais. A wonderful way to spend a few days in Nice. Usual good weather at this time replaced by storms off the sea. Great to watch if not walk. Hotel is so easy to use, and great concierges. Their advice is always worth taking. Change to Hyatt meant deals not so good as before. Christmas Eve dinner much improved though. Sea view remains our favourite room.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Socialmediapalais, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, February 26, 2014
Dear Guest,

We thank you for your recommendation and feedback, following to your third stay during Christmas at Hyatt Regency Nice Palais de la Méditerranée.

That is a pleasure to welcome you every time and we are very pleased to hear that you had a beautiful stay and Christmas Eve dinner. We thank you for your recommendation concerning our Concierges. Your comfort and satisfaction are our main preoccupations.

We sincerely thank you for your confidence. We will be very pleased to welcome you at Hyatt Regency Nice Palais de la Méditerranée during your future stay on the French Riviera.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 13, 2014

Here you can really enjoy the best hospitality services in Nice.
From the check in time to the check out, you are always treated as a VIP by very friendly and professional staff. Everything here design for your maximum enjoyment, starting from the location, which is the best in Nice, to the exceptional sea front location, to your room, the hotel facilities, endless of advantages all at the same place.
If you like to feel you are at home, select Hyatt Regency Nice.

Room Tip: Select a sea view Room
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, February 17, 2014
Dear Guest,

We thank you for your feedback and review following to your business stay in our property.

We are very pleased to hear about your recommendation and satisfaction. Indeed, that is a pleasure to learn that you felt at home in our property and that you especially enjoyed our perfect location on the Promenade des Anglais, the comfort of your sea view room and our facilities.

We sincerely thank you for your high recommendation and hope to welcome you back very soon at Hyatt Regency Nice Palais de la Méditerranée during your future stay in France.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wrea green
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 10, 2014

Unlike one of it's illustrious neighbours, this hotel really does know the meaning of hospitality.
From the moment we arrived to leaving four days later, we were made to feel almost part of the family. A rare achievement in a hotel of this size.

Whilst everyone was unfailingly hospitable, special mention should go to Franq whose warmth and efficiency ensured a relaxing breakfast each day.
Patricia, who at lunchtime and in the afternoon used her smile and vivacity with natural charm, and Vincent with his Concierge team for whom nothing was too much trouble.
We also ate in the restaurant on three occasions and thoroughly enjoyed each meal.
Just the tonic we needed to help us through the remainder of our dismal English weather.

Room Tip: If the budget runs to it, the sea view rooms are worth it.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, February 17, 2014
Dear Guest,

We thank you for your feedback and review on TripAdvisor, following to your stay in our property.

That was a pleasure to welcome you at Hyatt Regency Nice Palais de la Méditerranée and we are very honored to learn that you felt part of our family. Indeed, we are very pleased to hear that you had a formidable stay and that you especially enjoyed your dining experience at our Restaurant and Bar. I will share your review with our staff members, Franq, Patricia and our head Concierge Vincent.

We sincerely thank you for your recommendation and will be very pleased to welcome you back very soon at Hyatt Regency Nice Palais de la Méditerranée.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Nice Palais de la Mediterranee

Address: 13 Promenade des Anglais, 06000 Nice, France
Phone Number:
Location: France > Provence > French Riviera - Cote d'Azur > Nice
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Nice
#1 On the Beach Hotel in Nice
#1 Luxury Hotel in Nice
#2 Family Hotel in Nice
#4 Romantic Hotel in Nice
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hyatt Regency Nice Palais de la Mediterranee 5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Le Palais De La Mediterranee Hotel Nice
Palais De La Mediterranee Hotel
Palais De La Mediterranee Nice

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