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“Wonderful experience at Palais de la Mediterranee” 5 of 5 stars
Review of Hyatt Regency Nice Palais de la Mediterranee

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Hyatt Regency Nice Palais de la Mediterranee
5.0 of 5 Hotel   |   13 Promenade des Anglais, 06000 Nice, France   |  
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Bed and Breakfast
Ranked #5 of 211 Hotels in Nice
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Wonderful experience at Palais de la Mediterranee”
5 of 5 stars Reviewed July 8, 2013

I stayed here last weekend for two nights in a city view room with a balcony. My balcony overlooked the Mediterranean on one side and the mountains on the other. The room was more than spacious and clean, comfortable, and wonderful. The staff were friendly and ALWAYS ready to help, even with funny requests, such as my needing to keep a bag of food in the concierge's refrigerator. Every staff member was ready to help at any moment. My only wish was that the pool area was a little bigger but with the hotel's location, I understand that space is limited. A wonderful hotel and I cannot wait to return and stay in any of the 06 rooms again. It was room 406. My coffee on the balcony was the highlight of my trip!

Room Tip: I stayed in a city view on the left side of the building (406) and it was lovely!
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, July 17, 2013
Dear Guest,

We thank you for your review on TripAdvisor.

We were very pleased to welcome you and that is a real pleasure to hear that you enjoyed your stay at Hyatt Regency Nice Palais de la Méditerranée, our spacious and confortable rooms and our staff service.

We thank you for your recommendation and hope to welcome you back during your future stay on the French Riviera.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,496 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
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English first
Campinas, SP
Top Contributor
61 reviews 61 reviews
40 hotel reviews
Reviews in 37 cities Reviews in 37 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 6, 2013

We stayed here for three nights, the had just turned a Hyatt hotel. The rooms are spacious, clean and very comfortable, The pool is located on the third floor, adjacent to the bar and the restaurant, and is a must: good food, good view and good atmosphere. The concierge was very helpful and pointed many different and local restaurants that we enjoyed a lot.

Room Tip: An obvious beach view
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, July 17, 2013
Dear Guest,

We sincerely thank you for your review on TripAdvisor.

We are very pleased to hear that you really enjoyed your three nights stay at Hyatt Regency Nice Palais de la Méditerranée and more especially the atmosphere of our property, our indoor and outdoor swimming pool and the recommendations of our Concierge.

We thank you for your recommendation and hope to welcome you back very soon at Hyatt Regency Nice Palais de la Méditerranée.

Best regards,
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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 5, 2013

This hotel property has advertised on sites as a non-smoking property. My travel agent booked it on this premise. The ninth floor is smoking. The problem is that every balcony on the remaining non-smoking room and suite floors allows smoking. So we had a non-smoking room with a smoking balcony as did our addicted neighbors. We could not open our balcony door for the sea breeze or sit out on our balcony because of our neighbor's smoke. The hotel management was arrogant and officious. They even claimed that the ash trays on every balcony were...and I quote... "conflicting".... and would not tell guests not to smoke. This ruined our hotel stay and our potential enjoyment of the sea view.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, July 25, 2013
Dear Guest,

We really thank you for your review on TripAdvisor, following to your stay at Hyatt Regency Nice Palais de la Méditerranée.

We are absolutely sorry to hear about your dissatisfaction regarding our non-smoking rooms. The rooms located from the 4th to the 8th floor are non smoking, whereas the 9th floor is a smoking one. We apologize for the inconvenience you experienced. Originally, there were no ashtrays on the balconies of our non-smoking rooms. However, we were confronted with the fact that a lot of our guests reserved a non-smoking room but wished to smoke on the balcony, that is why we put ashtrays on balcony.

Please rest assured that your satisfaction and comfort are our most important preoccupations. We invite you to contact us directly for your future stay at Hyatt regency Nice Palais de la Méditerranée, we will personally pay all our attention to your comfort.

Best regards,
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Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 5, 2013

My husband and I just finished a five-night stay in Nice at the Hyatt Regency Nice Palais de la Mediterranee and thoroughly enjoyed our stay. The hotel has an excellent location on the Promenade des Anglais for exploring Nice and very convenient to several good restaurants. The buffet breakfast, which is included in the price of the rooms, is the best I have seen with a choice of the usual continental fare as well as eggs, bacon, sausage and other items more preferred by Americans. You have a choice of eating inside or outside on the terrace. The check-in, check-out for us was very swift and efficient. We had a room on the ninth floor overlooking the sea. We couldn't resist dinner on our terrace one night looking at the beautiful view. I would highly recommend paying the additional price for a sea view room, although be aware that rooms on lower floors have very restrictive views due to the building's architecture. All of the employees that we encountered were very warm and welcoming and appreciated my attempts at speaking French. Our only complaint about an otherwise excellent stay is that the dinner service seemed a little disjointed at times and not overly efficient, even considering the more laid back atmosphere of the region.

Room Tip: Rooms on the ninth floor offer the least restrictive view of the sea,
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, July 17, 2013
Dear Guest,

We thank you for your review on TripAdvisor.

That was a real pleasure to welcome you and we are very pleased to learn that you enjoyed your stay at Hyatt Regency Nice Palais de la Méditerranée, more especially our perfect location on the Promenade des Anglais, our breakfast with sea view and your sea view room located on the nineth floor.

We thank you for your feedback regarding the dinner service: please rest assured that your satisfaction is our first preoccupation and that we pay all our attention to your comment.

We thank you for your recommendation and hope to welcome you back for your future stay at Hyatt Regency Nice Palais de la Méditerranée.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 5, 2013

This hotel is almost perfect - stunning historical building in a great sea front location, nicely updated rooms, outdoor/indoor spa, private beach. However, having stayed in 30+ Hyatt properties, I had to notice that the quality of the service was well below Hyatt standards. It is nothing that would ruin your holidays, but the staff responsiveness (e.g, calling reception 4x without an answer) is less than ideal.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, July 17, 2013
Dear Guest,

We thank you for your review on TripAdvisor, following to you stay at Hyatt Regency Nice Palais de la Méditerranée.

We are very pleased to hear that you really enjoyed our historical building and sea front location. Nevertheless, we are absolutely sorry to learn about your disappointment regarding the quality of our service: we pay all our attention to your feedback as we became a Hyatt Hotel since April 30 2013. Please rest assured that we take the necessary measures and that your comfort and satisfaction are our first preoccupations.

We hope to welcome you back at Hyatt Regency Nice Palais de la Méditerranée for your future stay in Nice.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 4, 2013

We thoroughly enjoyed our stay in this sea-front hotel. The location is ideal for exploring Nice and the rooms have recently been renovated. The breakfast is abundant and can be eaten on the terrace overlooking the sea. Two small complaints: Check-in and check.out process took forever and the seats by the pool are usually blocked by other people's towels...

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, July 17, 2013
Dear Guest,

We thank you for your review on TripAdvisor.

We are very pleased to hear that you really enjoyed your stay at Hyatt Regency Nice Palais de la Méditerranée and especially our sea front location and our renovated rooms. Concerning our breakfast with sea view, indeed that is the best way to start your day in our property with an amazing sea view.

We thank you for your comment regarding check-in/check-out and the seats by the pool: we pay all our attention to your feedback. Please rest assured that your comfort and satisfaction are our first preoccupations.

We hope we will get the chance to welcome you back very soon at Hyatt Regency Nice Palais de la Méditerranée.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 4, 2013

My wife and I travel the world and like to stay at good hotels that we usually find on trip advisor and this is the first time we have written a review after only 1 day. From the moment we walked into this place it was all class from top to toe. We saved big bucks pre paying last year with advance purchase and have an amazing room in 602 partial sea view and we are sitting on the balcony listening to to music and excitement we know it is going to be a special holiday and 25th wedding anniversary only after one meal. We have plenty of advise from Gregory at concierge to keep us busy and know already that this is a special place.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this review, July 17, 2013
Dear Guest,

We thank you for your review and recommendation on TripAdvisor.

We are very pleased to hear about your satisfaction concerning your stay at Hyatt Regency Nice Palais de la Méditerranée on the occasion of your 25th wedding anniversary.

We thank you for your comment concerning our beautiful partial sea view room and our Concierge Gregory: we are very pleased to learn that he gave you very helpful recommendations during your stay.

We hope to welcome you back very soon at Hyatt Regency Nice Palais de la Méditerranée.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Nice Palais de la Mediterranee

Address: 13 Promenade des Anglais, 06000 Nice, France
Phone Number:
Location: France > Provence > French Riviera - Cote d'Azur > Nice
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Nice
#1 On the Beach Hotel in Nice
#1 Luxury Hotel in Nice
#2 Family Hotel in Nice
#4 Romantic Hotel in Nice
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hyatt Regency Nice Palais de la Mediterranee 5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Le Palais De La Mediterranee Hotel Nice
Palais De La Mediterranee Hotel
Palais De La Mediterranee Nice

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