We had a rest in Nice from 7 till 14 September in 2012. Out tour - guide booked us a room in Ambassador hotel. As it was a tour we came to the hotel nearly at 10.30 – 11.00 p.m.. Old looking manager gave us a key of our room. The room was on the second floor (N 208). From the first sight the room looked fine, but first impression was wrong.
It was stuffy in the room, we took the curtains off and what we saw: there was a roof of additional building 10 inches down, cigarette ends and ash, dust and different trash were all over that roof. When we opened the window all this trash headed in the room, and I’m not talking about the smell. Besides, we had to manage hardly to see a piece of sky through the window because all we could see was the corner of another building.
Let’s back to the room there were hairs on the pillow, floor in the bathroom wasn’t clean, hip bath was grey from dirty (As I was told next morning by manager the hip bath wasn’t dirty it was old. Every normal person who used to leave in cleanness can see the difference between what is dirty and what is old), towels were dirty too (We asked to change them three times and we were given dirty towels three times.), the air in the bathroom told that before we came in to the room there was a skunk and more of all a shower was out of order.
We asked to change the room, but there wasn’t available one. At 7 a.m. the main manager came and changed our room during 30 minutes. I suppose if a shower was in order we wouldn’t be receive another room, because when I explained manager why we’d like to change room he told that it was OK (I mean the way of cleaning and not that we wanted to change the room).
The number (201) where we were placed was cleaner; a bath was better; though the view out of window wished to be better. View was out on the broken roof of inner yard, roof was closed to the windows of numbers on the first floor and we saw rats shifted in room two or so times.
Before leaving hotel we were sitting in the lobby, two men came in and asked manager if they had an available room, manager said that they had only a room as they name it “a number for friends” and showed them a room where we had seen rats before. In a couple minutes men leaved hotel in indignity. So I suppose the room where we were placed for the first time wasn’t the worst in the hotel.
During our stay our room was cleaned every day, towels were changed each alternate day and bed was in order every time we got back to the hotel, it was some problems with hot water for three day. Staff was very kind. The breakfast was scant, but due to France it was normal: croissants, coffee and something sweet.
To summary we liked the location of the hotel, TV and mini – bar (fridge to be exact) in the room.
More quite rooms have no see view, but they are the same size and have the same furniture
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.