Like the previous reviewer, we were booked at Malmaison but on arrival were told that someone had been taken ill and our room was not available. Therefore, they had made us a reservation at the Hotel Carlton. I trust this is just a coincidence?! Looking at other reviews maybe the Carlton has some rooms that have been renovated. However, we saw no evidence of this. Our room was shabby (but not at all chic) and not very clean.
I have to say that the hotel write up is inaccurate as well. There is no bar or 24 room service. Upon check in no-one gave us any information about breakfast times etc or in fact registered us. We had breakfast the next day and it was at best (if we're being kind) basic.
The staff were not exactly unhelpful just not at all interested or enthused.
We returned to Malmaison and complained more forcefully and they then moved us to the Hotel Nice Riviera. A lovely clean hotel with helpful, professional staff. A pity Malmaison did not do this initially as a fair bit of time was wasted on our weekend break. It was our first weekend away on our own without children for 11 years and this did spoil it a little.
I would be wary of booking Malmaison given it's levels of bad luck (?) and would not recommend Carlton to anyone.
- Official Description (provided by the hotel):
- The Hotel Carlton is located in the center of NICE, in a residential avenue near the Promenade des Anglais, the casinos, Theatres, Conference Center and car parks. Sound-proof and air-conditioned rooms overlook a charming garden, and the best reception is given to you. An exceptional geographical location for tourism and for your business appointment. Sound-proof and air-conditioned rooms, decorated in a smart and comfortable style and exposed full south. Terraces of these rooms, roomy, offering a sight on one charming garden, perfect for your sunny breakfast. ... more less
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