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“Renovated but not very well maintained” 3 of 5 stars
Review of Novotel Nice Arenas Aeroport

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Novotel Nice Arenas Aeroport
4.0 of 5 Hotel   |   455 Promenade des Anglais | CEDEX 03, 06299 Nice, France (Arenas / Airport)   |  
Hotel amenities
Ranked #87 of 211 Hotels in Nice
Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Renovated but not very well maintained”
3 of 5 stars Reviewed 2 weeks ago

We arrived at midnight for our check in after a long trip to get there. Instead of hotel having 2 rooms booked (our confirmation email shows 2 rooms), we were booked only 1 room for all 6 of us! Check in staff was nice to say that she can offer us the 2nd room. As we requested connecting rooms (we're travelling with kids), her response was "I'm sorry but I can't do anything. We are fully booked & you want connecting rooms, it's not possible, I cannot give you" she was quite rude about it! She said "you should have requested this when you made the booking" when I showed her that my booking request shows this request but as they have only 1 room booked anyway, what difference would that have made! She gave us a complimentary drink at hotel bar to be used immediately as compensation but we hardly felt like a drink at 1 am with children in tow! Bad first impression.
Rooms on website said that hotel has been renovated in Feb 2015. If this is the case, then housekeeping are terrible at cleaning as there is already mould in bathroom showers, holes in room curtains & room are decorated cheaply. I would hate to think what it was like before!
Next time, we will choose another airport hotel. Novotel has once again disappointed us in another city & country.

Stayed April 2015, traveled with family
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474 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Japanese first
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English first
Dronfield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel is very close to Nice airport and there is a free shuttle every 30 minutes. The staff were friendly and helpful. The rooms are well equipped with a safe, free wi-fi, complimentary water, television and tea- making facilities. The beds are comfortable and family rooms are available. The breakfasts are comprehensive.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cannes, France
1 review
4 of 5 stars Reviewed March 11, 2015

Rooms were comfortable and location is perfect for the airport and early flights. The staff made this hotel though. Faultlessly polite and helpful. Couldn't do enough for us and were a great face of the brand!
Thank you!

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponthir
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 7, 2015 via mobile

Very reasonable for the price and proximity to Nice Airport...(literally walking distance from T1). Decent base for connecting flights from Nice (I had to get to Helsinki via Amsterdam from here).

Free-WiFi was ok and enabled me to work from a pretty comfortable room.

Stayed March 2015, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 17, 2015

Nice and clean hotel right next to the airport with very friendly and helpful staff. I stayed in a room facing the airport (and the ocean!) but the room was very well sound proofed so I had no issue with noise. Free shuttle to the airport (about a 5 minute ride) and the city centre is 4-5km away (a lovely walk along the beach if you're not in a hurry). Restaurant was ok but the breakfast was not at €16. Free wifi throughout the hotel.

Room Tip: Even numbered rooms face the airport and ocean. Try to get 9th floor.
See more room tips
  • Stayed February 2015, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Nice Arenas Aeroport

Address: 455 Promenade des Anglais | CEDEX 03, 06299 Nice, France
Location: France > Provence > French Riviera - Cote d'Azur > Nice > Arenas / Airport
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#9 Best Value Hotel in Nice
#29 Luxury Hotel in Nice
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Nice Arenas Aeroport 4*
Number of rooms: 131
Official Description (provided by the hotel):
The hotel Novotel Nice Arenas Aeroport, in front of the airport Nice Cote d'Azur, on the Promenade des Anglais at 7km from the centre of Nice, welcomes you for your business trip. Easy access : a free private shuttle service hotel-airport, close to motorway A8, the hotel Novotel Nice Arenas Airport is the perfect stop on your holidays or to visit the French Riviera. This fully refurbished hotel offers 131 soundproof airconditioned rooms. ... more   less 
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Also Known As:
Novotel Nice Arenas Aeroport Hotel Nice
Accor Nice Arenas Aeroport
Nice Novotel

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