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“average hotel, adequate stay but nothing memorable” 3 of 5 stars
Review of Holiday Inn Nice

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Holiday Inn Nice
4.0 of 5 Hotel   |   20 Boulevard Victor Hugo, 06000 Nice, France (Thiers / Train Station)   |  
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Ranked #30 of 211 Hotels in Nice
Kuching, Malaysia
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
“average hotel, adequate stay but nothing memorable”
3 of 5 stars Reviewed February 20, 2014

We stayed 2 nights at HI Nice with our parents.
It is a short walk away from the happening Place Masena and 15-20 minutes away from the old town. Nice is a walkable town so this isn't an issue for us.
Upon arrival, the concierge helped with our luggages and took care valet parking. The reception was a nice guy and upgraded us to the executive floor (I found that almost half of the reviewers here got an upgrade, too). Therefore, WIFI in the room is included.
The executive rooms however, were quite disappointing - they had literally no difference compared to the standard rooms, except maybe for the WIFI; there wasn't even free bottled water. There was a bathrobe, but no slippers. We called the reception to ask for a pair and he needed us to collect it downstairs. He was kind enough nevertheless, to loan us a travel adapter.
WIFI, although free, was a hassle to get connected. There were so many webpages to navigate and then required username and password (which was provided upon check in) to log in. On top of that, the same procedure had to be repeated the next day.
Bathroom is a moderate size, a little cramp if both of us went in at the same time. Water pressure was fine during our stay, but the shower taps (both hot and cold water) made a sound when we turned them on to a certain point. My parents pointed out that their tap of the bathtub was on even though it was switched to shower mode. So, they were showering and 'washing' their feet the whole time! HI could have got this fixed and save water. Also, the rooms were dimly lit, as there were only table, bedside and standing lamps; some downlights in the ceiling would have helped tremendously, in my opinion.
Breakfast was fine both mornings, although the waitress on the first day was friendlier. The variety of food wasn't huge, but adequate. The hard-boiled eggs however, were cold.
The lift mentioned in the earlier reviews, was still out of order. We didn't have to wait long for the only lift nonetheless, since it seemed that there weren't many guests in the hotel during our stay.
On the second day of our stay, we were planning an excursion to nearby villages/sites and told the reception that we need our car. He told us kindly that the concierge was off that day and we had pick up our car by ourselves in the garage behind the hotel.
We thought our first stay at HI is pretty average, no major problem but quite a handful of little issues. There are much to be improved for this hotel, and I am not sure if I would return next time I visit Nice.

Room Tip: Rooms facing the main street, Boulevard Victor Hugo overlook beautiful buildings.
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  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERLIN06, Responsable réception at Holiday Inn Nice, responded to this review, February 26, 2014
Dear TCKLY,

We were very pleased to welcome you and it is nice to hear about your satisfaction concerning the Front Desk staff and the location of the hotel.

As you said in your comment, it was a pleasure offering you an upgrade to an executive room.

Concerning the rooms, the main difference between the standard room and the executive room will be the floor, then the facilities such as a bathrobe with slippers, a kettle, and one bottle of water.
We are sorry if the slippers and the water were missing, it is our mistake. But we were happy to furnish you your slippers at the reception.

Nevertheless, we are absolutely sorry to hear that your stay was not memorable and up to your satisfaction but we appreciate your comment and your directness.

Regarding our internet system, it is quite simple, all you have to do is connect to the Holiday Inn center signal, and then once you arrive on a web page, a login and password that the reception gave you is asked. Internet is high debit and free and you only have to reconnect when your computer turns off.

About our parking, it is just behind the hotel and its 15€ per day without the valet parking. In Nice its quiet difficult to find a parking spot and it’s not always secure. So once you leave your car, you can have an easy conscience during your whole stay.

One of our elevators will be repaired in the end of the month of March. The other two ones are working properly. We are having for the moment some work done on it and hopefully, we will have an end with the elevator issues.

For your next stay do not hesitate telling the reception about you little issues, we will help you out to find a solution and our aim is to see our guests leave with a smile!
This will also make us improve for the future and do our best to make all our guests enjoy their time in Holiday Inn.

If you have any more questions concerning your stay do not hesitate contacting us on reception@holinice.com !

Kind regards,

Holiday Inn staff
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422 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Oxford, United Kingdom
1 review
4 of 5 stars Reviewed February 18, 2014

I spent 2 nights at the HI Nice. Excellent location but Nice has a tricky road network. All staff were very helpful and welcoming. Pleasant bar and good breakfast buffet. Easy walk in to central Nice and to a number of restaurants. Parking a little expensive (15 euros per night) but safe and secure. Street parking almost impossible. Executive bedroom very comfortable with minibar and tea making facility. Well worth staying here.

Room Tip: Try to get a room on the Executive floor 7
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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MERLIN06, Responsable réception at Holiday Inn Nice, responded to this review, February 23, 2014
Dear David J,

Thank you very much for your comment! Holiday Inn Nice staff is glad to know that you had a nice stay even if it was a short one.

Indeed, Nice has limited parking spaces and a quit tricky road… but once you leave your car in our parking you have the advantage to have every spots of the city to visit near by. So you can forget your car during your stay and be free to walk to the great locations and also take the train to the nearby destinations like Monaco, Cannes or visit our neighbour… Italy in just 40 minutes away!

We hope seeing you soon!

Kind regards,

Front Desk
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Williamstown, Massachusetts
Top Contributor
82 reviews 82 reviews
11 hotel reviews
Reviews in 40 cities Reviews in 40 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 6, 2014

The welcome and service by the incredibly talented staff is worth the price. We stayed two days and loved the location. Front desk staff steered us accurately to all the venues we needed, from restaurants, shopping, and the post office to refresh our French SIM card. All were in walking distance.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERLIN06, Responsable réception at Holiday Inn Nice, responded to this review, February 12, 2014
Dear Guest,
We thank you very much for taking the time to leave your comment on Tripadvisor.

As you said we are located right in the heart of Nice, very close to all the main spots of city: restaurants, seafront, old city or any transportation.

Regarding the free upgrades we offer to all the IHG Rewards Platinum and Gold members, it is with pleasure that we do it if the availability let us do it so.

We know how important the guest’s satisfaction is and we are happy to see that you totally enjoyed your stay and our service provided.

Looking forward to welcoming back soon for your next stay in the French Riviera,

Best Regards
Front Desk
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Cardiff
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 27, 2014

Stayed here for 3 nights and the location was excellent. Only a few minutes walk to some superb restaurants. We were upgraded due to being a gold member and the room was perfect. Staff were very helpful and friendly and advised on bus routes, restaurants etc. Breakfast was a bit expensive but plenty of places nearby which were better value. Would definitely stay here again

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERLIN06, Responsable réception at Holiday Inn Nice, responded to this review, February 20, 2014
Der ScotinWales,

Thank you very much for your comment it’s always nice to know that our guests had a nice stay with us. Indeed, our hotel is near to the Promenade des Anglais, small boutiques, Nice Etoile Mall and also the bus or the train station to transport you to other of the beautiful destinations of the French Riviera.

As an IHG member you do have advantages like getting an upgrade of your room depending on the availability of the hotel and free drinks or snacks when you’re a gold or platinum member.

Our staff will have a pleasure to welcome you again to Holiday Inn ! We hope seeing you very soon.

If you need any information or to reserve your next stay please do not hesitate contacting us directly at reservation@holinice.com

Kind regards,
Front Desk
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Southport, Australia
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 18, 2014

Hotel located in central Nice, very convenient within walking distance to shopping street, attractions, old town market and the esplanade.

Room was spacious and contemporary (upgraded room being an elite member), Bathroom amenities were good. Bed was comfortable and as you would expect a king size bed.

Staff very friendly and helpful in highlighting attractions and places to go. Also assisted in calling the local tour company to confirm our tour pick-up time in French, as we do not speak French.

The hotel lobby is great and inviting, very comfortable.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERLIN06, Front Office Manager at Holiday Inn Nice, responded to this review, January 22, 2014
Dear Christopher T,
We thank you for your comment! It’s always a pleasure to know when a guest had a nice stay!
Our hotel is situated at the center of Nice. Giving an easy access to our guest to all the attractions of Nice like the Promenade des Anglais, the old Nice, “Nice Etoile” Shopping Mall, the beach… And also to all transportations, train station and bus to take you to Monaco or Cannes for example, so we hope that you enjoyed visiting Nice and the area !
Our staff is also glad to know that they could help you throughout your stay.

We are looking forward to receive you for your next trip in Nice !

Kind regards,
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Bangkok, Thailand
1 review
4 of 5 stars Reviewed January 14, 2014

We stayed here for 4 days. I must say the location was very convenient as there was easy access to all retails store, restaurants and just about 12 minutes walk to the train station. A 10 minutes walk to the beach. Would definitely stay here again.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERLIN06, Responsable réception at Holiday Inn Nice, responded to this review, January 21, 2014
Dear Guest,

We are happy to know that you appreciated the location of our hotel. Indeed, It is situated downtown Nice in one of the main streets of the “Carré d’or”, close to many shops and the beach.

We hope seeing you soon in Holiday Inn! Why not for the Carnival of Nice based (one of the most known and most ancient of the world) starting the 14th of February? :)

For this special occasion we offer a package based on one night, included breakfast, cocktail and one entrance for the carnival.
For more information, don’t hesitate contacting our reservation department: reservation@holinice.com

Kind regards,
Front Desk
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Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 7, 2014

The staff are very friendly and helpful, which made our stay very pleasant. It wasn't a problem to communicate in English. The location of the hotel is excellent - it is easy to walk everywhere within 10-20 minutes. The beds are very comfortable. The windows are not very soundproof though. Also the breakfast was not so great from a German perspective. But all in all very enjoyable stay, and the friendly staff make up for any faults the hotel has itself.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERLIN06, Responsable réception at Holiday Inn Nice, responded to this review, January 21, 2014
Dear Guest,

We would like to thank you for you kind comment about your stay at Holiday Inn and the staff and we hope that you enjoyed visiting the brilliant city of Nice.

We know how important the quality of service and our guest’s satisfaction is and we try always to do our best to make our guest stays very special.

Concerning the noise, we have soundproof windows but for next time we can propose you one of our very nice rooms situated on the corner side of the hotel.

Hope to will have the opportunity to welcome you soon,

Best wishes
Front desk
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Additional Information about Holiday Inn Nice

Address: 20 Boulevard Victor Hugo, 06000 Nice, France
Phone Number:
Location: France > Provence > French Riviera - Cote d'Azur > Nice > Thiers / Train Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Luxury Hotel in Nice
#14 Business Hotel in Nice
#26 Romantic Hotel in Nice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Nice 4*
Number of rooms: 131
Official Description (provided by the hotel):
Located in the very heart of Nice, in a residential area, a few minutes ago from the seafront, the interesting sights and the main shopping zone. Access: International airport 7 kms, Train station 300 m. Totally refurbished in 2012! Rooms: spacious, modern and lighted, air conditioned and sound proved; marble bathrooms with hair dryer. Tea and coffee maker, satellite LCD TV and pay TV, ADSL Wifi, direct phone, electronic safety box, minibar, pillow list; Restaurant "Chez Panisse" and cocktail bar, gym center. ... more   less 
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Also Known As:
Holiday Inn Nice Hotel Nice
Nice Holiday Inn

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