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“Unfriendly staff and disgusting food” 2 of 5 stars
Review of Campanile Nice - Aeroport

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Campanile Nice - Aeroport
3.0 of 5 Hotel   |   459-461 Promenade Des Anglais L'Arenas, 06200 Nice, France (Arenas / Airport)   |  
Hotel amenities
Ranked #105 of 211 Hotels in Nice
Trondheim, Norge
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Unfriendly staff and disgusting food”
2 of 5 stars Reviewed 3 weeks ago via mobile

The hotel has a good location to the airport, just 5 minutes walking. The rooms are decent in space and quit.
The reception staff could speak decent english, otherwise it seemed they could not or didn't want to speak english.
The food in the restaurant lacked all spirit and taste. We arrived late and wanted to taste the buffet, pluss the main meat dish off the day. I asked for mine well done and got it bloody. When I said something, the waiter took it and I got it back, only burned on the sides. It was still (now a little less) bloody inside.
The breakfast was likewise a big dissapointment. One kind off meat and one chess. Not a single fruit or vegetable in sight.
If they have a hotel so close to an international airport, they should make sure the staff is able to speak at least english, next to there mother tounge.

Stayed April 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
celineV06, Directeur général at Campanile Nice - Aeroport, responded to this review, 2 weeks ago
Dear customer,

Thank you for this return concerning your stay in our hotel.

We are sorry for the discomfort caused by this situation.
I am going to accompany my collaborators to improve our guest service.

Best regards

Céline V
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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323 reviews from our community

Traveler rating
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    37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Norway
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed March 29, 2015

Stranded in Nice because of flight complications took us to the Campanile, where there were several youth sports groups which resulted in a very noisy atmosphere. Average rooms and the buffet food average too. Also a bit noisy restaurant with a waiting list for tables. Outside traffic through the night. We survived but this is not our next hotel choice....

  • Stayed March 2015, traveled with friends
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
celineV06, Directeur général at Campanile Nice - Aeroport, responded to this review, 4 weeks ago
Dear customer,

Thank you for sharing with us your opinion.
We wanted to be reactive about the cancellation of your flight.
It is true that the hotel was busy but we attach a particular attention on the airport's emergency guests.

Being in an initiative of constant improvement, your opinion is precious for us

We wish to see you again,

Best regards

Céline V
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, California
Top Contributor
107 reviews 107 reviews
5 hotel reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 12, 2015

We have stayed at the hotel Campanile Nice Aéroport several times now, entering and leaving France through Nice.
The location is impeccable for travel (if not for sightseeing and shopping) being within walking distance of the o. Even so, the hotel runs a shuttle which you can call from the airport when arriving or ask for service the next day when you're leaving. In this regard, during our last stay the staff was incredibly helpful because we were not certain if or when our bus would be leaving from the Nice airport because of questionable road conditions. They made numerous phone calls to Lignes d'Azur and kept us posted every few minutes. Since this was a busy Saturday morning, the service was well above and beyond the call of duty.
The hotel is very, very clean and the rooms are comfortable, although somewhat small.
My feelings about the restaurant are a bit mixed. It is necessary to accept it for what it is, an attempt to cater to many differing national tastes in as efficient way as possible.
We have always found the buffets more satisfying than the main dishes, although the paella recently was very good. (It was Spanish Night with free sangria.) I always find the dessert bar a treat!
It is possible, with the breakfast bar, to have a substantial continental breakfast. And, yes, the meals are pricey, but, unfortunately, there are few restaurants or cafés within close walking distance of the hotel.
And lastly, the subject of prostitutes on the Promenade des Anglais. Yes, they are present, sometimes more than at other times. So, this might be a heads up to parents traveling with children.

Stayed February 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
celineV06, Directeur général at Campanile Nice - Aeroport, responded to this review, February 19, 2015
Google Translation
Bonjour,

Nous vous remercions de nous avoir fait partager votre avis.

La satisfaction de notre clientèle est une source constante d'amélioration pour nous.

Espérant vous revoir prochainement,

Cordialement,
Céline V
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Spring, Maryland
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

The room was super clean and a very comfortable bed. Soundproof but with an opening window if wanted. All appliances worked and no problems.
The restaurant food was probably ok, but not to my taste. I tasted everything and nothing was recognizable because of sauces and similar spice.. More simple would have been preferred (but I am an American and we are not usually as "saucy.") Good restaurant service and good wine.were probably more important than the food.
The desk staff, I found, were condescending and some seemed obviously anti American... not all of them... Also a maybe...Some qere quite nice.
So a mixed bag, but generally the cleanliness, effiiency and convenience were worth it.

  • Stayed January 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Campanile.com - Louvre Hotels Group

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
celineV06, Directeur général at Campanile Nice - Aeroport, responded to this review, January 12, 2015
Dear customer,

We thank you for sharing with us your vision of our hotel.

The opinion of our customers is a source of constant improvement

A smiling and personalized welcome is our priority.

By hoping to see you soon again,

Best regards

Céline V
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
113 reviews 113 reviews
30 hotel reviews
Reviews in 58 cities Reviews in 58 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed December 26, 2014

Reading some of the negative reviews on here, they seem a bit naive about what they're booking. This isn't that place to stay while visiting Nice, but it's perfect as a transit hotel.
I stayed here for one night while waiting for my fiancée to get to France at it was great. The rooms are small compared to the U.S., but then we're not in Kansas anymore Toto. It's clean, the staff speak excellent English, the restaurant is pretty good and it's not expensive (I paid $59 USD). I spent an hour outside smoking a cigar and didn't see any hookers out front as some seem to report seeing.
About the only gripe is that the wifi isn't that fast.
All-in-all, if you're looking for somewhere close to the airport, that's not expensive, this is it.

Stayed December 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
celineV06, Directeur général at Campanile Nice - Aeroport, responded to this review, January 12, 2015
Google Translation
Cher client,

Nous vous remercions de nous faire partager votre vision de notre hôtel.

Les remarques de nos clients sont une source d'amélioration constante.

En espérant vous revoir prochainement,

Cordialement

Céline V
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Top Contributor
69 reviews 69 reviews
15 hotel reviews
Reviews in 38 cities Reviews in 38 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 9, 2014

The hotel was ok. The small room was serviceable. I wouldn't want to stay here for long, but it did the job overnight. Food was ok. We didn't think the hotel was terribly convenient to bus service or the airport. We had to walk several blocks to get to a bus stop.

Stayed October 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
celineV06, Directeur général at Campanile Nice - Aeroport, responded to this review, December 26, 2014
Dear Guest,

Thank you to share with us your impression on our establishment.

The opinion of our customers is a daily motivation for my team and I also.

We take into account your felt and we hope to see you soon,

Best regards

Céline
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sharm El Sheikh, Egypt
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed December 7, 2014

Campanile hotel is a very good hotel to stay for one or two nights. The good in this hotel is because near the airport so you can walk or ask the information center at the Nice Airport to call the hotel to pic you up. But on the other way is very far from the center to walk or buy anything from supermarket.

Room Tip: before you booked make sure your room near from the WiFi if you need it for you job
See more room tips
  • Stayed December 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
celineV06, Directeur général at Campanile Nice - Aeroport, responded to this review, December 26, 2014
Dear customer,

Thank you for your opinion concerning our establishment.

I am going to share your compliments with my team.

We are an impatient to see you soon in your hotel Campanile Nice Aéroport

Best regards

Céline
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Campanile Nice - Aeroport

Address: 459-461 Promenade Des Anglais L'Arenas, 06200 Nice, France
Location: France > Provence > French Riviera - Cote d'Azur > Nice > Arenas / Airport
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#19 Best Value Hotel in Nice
Price Range (Based on Average Rates): $
Hotel Class:3 star — Campanile Nice - Aeroport 3*
Number of rooms: 170
Official Description (provided by the hotel):
Hotel on the promenade des Anglais. All refurnish in march 2013.Air conditioning in all the room with individual panel controle.Free shuttel airport form 6.30am to 11pm.Free shuttel airport at 150m to the hotel from 4.30am to 1.30am.Restaurant open at 6am to 10am for full buffet breakfast.From 12 to 2 pm for lunch.From 7pm to 10pm for diner.Lounge bar open from 6.30am to midnight. ... more   less 
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Also Known As:
Campanile Nice Aeroport Hotel Nice
Campanile Hotel Nice

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