We had a very positive stay at the Beau Rivage. We found the staff were very helpful, the beach was perfect and again staff lovely. Food and drinks are a bit expensive on the beach but that is to be expected. The hotel is right round the corner from lovely restaurants and Old Town, so perfect location. We recommend breakfast at one of the many cafes nearby.

Our room was fine, nicely decorated, lovely clean sheets and although there were a few marks on the carpet this did not detract from the overall impression we got.

For two mums just wanting to chill out we had a perfect couple of days at this hotel.

The good:
1) The location.
2) The breakfast.
That's it.

The bad:
1) Service. The front desk staff couldn't be bothered in general. When I returned to the hotel at 8pm I was expecting a phone call. The hotel didn't answer its phone even though there was a gentleman at the desk who was ostensibly annoyed I disturbed him from his web surfing to say "Bonsoir"... Similar attitude from the breakfast staff who talked about "annoying" and "badly-dressed" guests assuming nobody spoke French...

2) Rooms. The A/C consistently didn't work in the hotel. My first room was full of mosquitoes and the A/C didn't work. Second room had same problem without mosquitoes. Big problem in a humid city. Windows were tiny so no airflow possible.

Both rooms were dark, cavernous, smelly, moldy, carpet stains everywhere, lumpy pillows. No light whatsoever.

When I looked at the A/C filter it had 3cm of dust on it. And a mouse/mice visited me throughout my stay.

The TV did not work during my entire stay.

And these were Junior Suites!!!

The only reason why I booked this hotel was it was a Summit Hotel...supposedly some standard of quality. Not only should it be banished from their chain, it should have a few stars taken off of its 4-star banner.

Yuck. Avoid it, seriously. I wish I had read the reviews more carefully.

The location of the hotel is super - you will be hard pushed to find better. Our stay (1 Night) was very disappointing. Firstly the "delux room" was anyting but. Very small and pokey. Secondly do not be fooled by the advertising - there is no beach package. The hotel lost the use of the private beach earlier this year and try telling the guys at the beach that you should be getting a sun lounger (€20 per day) as it was included in your package at the hotel...
Also while we paid for breakfast the following morning, it had not registered on their system and while they let us have breakfast we must have been interupted at least 4 times by members of staff asking us various questions about our reservation. On a positive side the porter Oliver gave us some great reccommendations.

Stayed here towards the end of May 09, hotel is clean and seems well run. The standard room we had was a fair size with block out blinds, mini bar, and safe. The staff in the hotel are very friendly and had no problem with non french speakers.