I agree with KSBNewcastle - definitely not what you would expect a 4 star to be (by UK standards anyway). However we walked past a number of 4 star hotels in Nice, which from the lobbies did look a lot better. Was not spotless and room/toilet not cleaned thoroughly each day. Alot of the breakfast cutlery was also dirty - sorry I do have a keen eye and I spot these things very quickly where others might not. Was a range of food (same each day) and was OK, nothing more. I just felt there was a real lack of attention to detail and finesse about this place. It seemed tired and standards not being checked/not high enough. TV was very bad in terms of service and foreign channels, no music/radio for free either. You get free internet in your room ONLY if you plug in your own laptop - otherwise you have to pay for internet in your room, or go into lobby for wi-fi.
We had a superior room, the size was good as was the bathroom.
The bed was big and comfortable
It was very quiet facing the inner courtyard so slept well
Good hot water supply and showerhead
New flooring in room (wood type)
Was nice to have the indoor pool/sauna/jacuzzi - pool was a fine size for me
Most of the staff were nice
Get a superior room - you will get bathrobe and slippers which are handy for going to the pool, and...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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First of all, we thank you for having chosen the Nice Riviera Hotel and for having taken time to share your experience among us on TripAdvisor.
It seems you did not completely enjoy your stay and we are sorry for that. However, we would like to get back on few things.
As there was an improvement on French hotel standards during summer 2012, we can assure you that we respect all the 4-star hotel standards, and may differ from English ones.
Regarding the cleanliness, the toilets are checked five times a day; the rooms are controlled by our housekeeper each day.
The cutlery is washed by a dishwasher and it could happen that some dirt is not seen, but we take account of your comment and will be even more vigilant.
The internet connection is free in the whole hotel including in the rooms from July 2012, just asking the username and password to reception.
Televisions have been changed during the rehabilitation period and they provide all French channels and several foreign channels.
I hope to have answered your comment and to greet you again at the Nice Riviera Hotel for your next stays in Nice.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.