We arrived in a room which wasn't clean, although the tried to make it look cleand (there was hair on the bed, a used towell in the bathroom and the toilet wasn't cleand). We complained and got another room. Unfortunately the door of that room wouldn't lock, so as soon we left the room, anybody could have just walked in our room and take everything. We complained again, and got a third room. At two a clock in the morning the neighbours arrived (they were young and accordingly loud - which is totally ok actually) and we could hear everything as the room is so poorly sound isolated (we could even hear them go to the toilet!!!). So I complained again, at three oclock in the morning and we got a fourth room. I couldn't belive that the door was broken in that room too...it wouldn't even shut (broken door handle or something). I went down to the desk a second time that night. So they put us in the fifth (!!!) room, which was finally ok. We actually wanted to stay a third night, but according to those circumstances we aborted our stay. Although the hotel manager was present the day we left, he would't take the time to appologise. All we got was a refund for the last night, which we didn't spend there anyway. At least the hotel staff was friendly. As already mentioned, it was the worst hotel experiance ever and I can not recommend this hotel at all.
- Official Description (provided by the hotel):
- Built in 1842, the West End Hotel, a jewel of the Belle Epoque, is ideally located on the legendary Promenade des Anglais. It is 5 minutes from the old city, 10 minutes from the airport and the Palais des Congrès congress centre.In an enchanting setting, the Hotel is a perfect combination of tradition, savoir-faire, and modernity. ... more less
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- Also Known As:
- Best Western Nice
- West End Hotel Nice
- Nice Best Western
- Hotel West End Nice