On Booking.com this hotel is called Hotel Club Vacanciel Menton and signage to the hotel has this name, while the front entrance says “ L’Orangeraie”. It sits a good bit off the Rue Partouneaux through a well-tended garden, which makes for a nice start, but overall the hotel was very average and in some ways disappointing.
Check in was fast, friendly and I had my room 1 hr before check-in time, plus the lovely young receptionist spoke good English. As indicated in other reviews it’s well located, but Menton is a small lovely resort town so most properties are close to the center and beaches. The main problem with its location is the proximity to the train tracks, which run right behind the hotel and the poor windows provide little buffer to the constant train noise making it impossible to sleep without drugs! Other annoyances; the single room was sparten with a view of another wall, but clean, it didn’t have a hairdryer, no bathroom amenities except 1 bar of soap, the TV had only a handful of French stations (no other language) and the safe can only be used by returning to reception for a key. The bathroom was long and skinny-sitting on the toilet crushed your knees against the wall!
Breakfast was annoying! I arrived at 9, all the tables were full of crumbs; you are expected to bus your own dishes, so the tables are never cleaned. At least 1/4 of the food offerings were depleted or dried up looking, although the coffee was constantly replenished, little else was. In a way it’s understandable; I was appalled at how many people stuffed the remaining fruit and breads in their purses, one lady even came prepared with a plastic bag! French packaged groups were everywhere.
The final insult came at checkout. Booking.com clearly states check-out is before noon. There is no signage at the reception to tell you differently, so in the morning I walked around the town and returned at 11:30am, locked out of my room! The maid let me in and my luggage had been removed! When I went to reception to retrieve my luggage and find out what happen, the English speaking receptionist was on break. When she returned, she did locate me in the lobby and apologized, saying that Booking.com has incorrect information on their website and that check out was at 10am-quite early! There was no way for me to know this as there is no signage at the desk regarding check out. As compensation they offered me a coffee (declined) and I didn’t need to pay the .70 cents hotel tax! Overall a very uneven stay and I would choose another hotel on my return, especially if I wanted a good night’s sleep!
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