Stayed for 2 nights in June. Arrived at hotel early & room not ready which was understandable. Left our luggage at reception & headed out for the day. On our return we discovered that one of our bags had not been delivered to our room. After phone calls to reception & a lot of searching the bag finally turned up with items missing (food & drinks from our previous apartment) .We were offered a drink as compensation but requested breakfast instead. Sadly only 1 morning was facilitated.The hotel need to review their handling of luggage
Now the positives - the two young guys on the concierge desk were the most friendly & helpful I have ever encountered on my travels a real asset to the hotel. The reception staff were also friendly. The room was spacious & clean with beautiful furniture.
Pool area was small but we knew that before arriving. The private beach at the sister hotel was further than I expected but then again I was travelling with my 80 year old mother. Location for the town was excellent.
I had considered taking the family back in August but on the morning of departure I went to the dining room & asked for a little milk to enable my mother take her medication.On checking out I was charged 4 euros for this which I felt was ridiculous . This unnecessary charge has resulted in me choosing another hotel in the vicinity for my August vacation.
- Official Description (provided by the hotel):
- Art Deco chic in exclusive Juan-les-Pins, Hôtel Juana is a shining example of 1930s architecture promising plenty of Riviera sparkle with a white marble pool, a hip bistrot named Café Marianne with a subtle jazz ambiance.Located in the heart of Juan-Les-Pins, a few steps away from the beach, the Hotel Juana offers 40 luxurius accomodations including 4 suites and 14 connecting rooms, swimming pool, 24 hours room service…. The restaurant “Bistrot Terrasse” offers a refined yet affordable mediterranian cuisine and fine pastries. Enjoy lunch or dinner with friends and family out on the garden terrace, in the shade of palm trees. Take a swim in the turquoise waters of the pool then enjoy a relaxing massage. ... more less
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- Also Known As:
- Juana Hotel Juan Les Pins