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“so elegant....so luxurious,,,” 5 of 5 stars
Review of Cap Estel Hotel

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Cap Estel Hotel
1312 Avenue Raymond Poincare, 06360 Eze, France   |  
Hotel amenities
Ranked #3 of 7 Hotels in Eze
Glyfada, Greece
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“so elegant....so luxurious,,,”
5 of 5 stars Reviewed June 16, 2013

beautiful....so beautiful!!!!!!we were relaxed because it was so beautiful!!!!the sea...the swimming pools....the grounds.....everything!!!!!the location is superb!!!!if IMUST point out something,is that you need a car,we had asked from before to rent a car and as they work with the best they arranged the best and in very very good prize!!!!it is very luxurious so the money is not the issue.you get the best!!!but i found breakfast very very expensive for what it was and i really didn't find it interesting.as for dinner,they are very caring very nice and professionals but the area you dine.its also the breakfast area.is not as the other areas.i must admit it lacks atmosphere.and the dinner was really something to see but not at our taste.the place for lunch on the other hand is superb!!!!!and the food there!!!!we loved our stay and we appreciate the unique location and the people working there.unique!!!!!!!

Room Tip: all the rooms are unique!!!!!all!!!
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eric p, General Manager at Cap Estel Hotel, responded to this review, February 28, 2014
First of all, we would like to thank you for the high scores in regards to Cap Estel.
We do hope that the overall hotel stay that you had with us, will bring you back to the hotel in the future, allowing us the opportunity to show you the high quality standards we are better known focation and the people working there unique
Best regards
Eric Paulus
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79 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Leesburg, va
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 7, 2013

We had a wonderful lunch at the Hotel Cap Estel's Restaurant "La Table de Patrick Rainegeard" and although expensive was well worth the splurge. The food and service were impecable. The property is the one of the most elegant I have seen anywhere, situated on the point Bord de Mer Eze. The price of the hotel is a bit out of our range, but if one can pretend that money is no object if only for a few days - this is the place.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eric p, General Manager at Cap Estel Hotel, responded to this review, February 28, 2014
Thank you very much for your review,
and your comments are so nice and it is the greatest gift you can give us and especially to Patrick Raingeard and his team. This year was its consecration with a Michelin star.

Hopefully we will have the opportunity of welcoming you to Cap Estel in the near future.

Best regards

Eric Paulus
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Top Contributor
63 reviews 63 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 25, 2013

The hotel's location is a promontory on the French Riviera, this certainly adds to it's appeal. The building is elegant as are the elegantly designed well kept gardens. The grounds include an infinity pool from which one has a view of the sea from the cliff top. There is a wooden decking area on the pebble beach which has a wooden walkway into the sea. The pleasant restaurant has one Michelin star, and the food as one would expect is very good. However despite all these complements and the hotel being very nice indeed, I felt the hotel and staff lacked atmosphere and consequently I found it a bit cold and clinical. It would not be my personal choice for an extended stay.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eric p, General Manager at Cap Estel Hotel, responded to this review, February 28, 2014
Greetings from the City of Paradies !
Thank you very much for taking the time to share a marvelous of your stay on Tripadvisor.

This is exactly the kind of feedback we wish for and your kind words will be passed directly to the whole team here .

We are absolutely delighted that your stay was excellent. We continue to make changes and improvements in order that our guests experience an even more memorable and personalized stay upon each visit.

We so look forward to welcoming you back to your Cote d'Azur

Best regards

Eric Paulus.
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Lausanne, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2013

If you are looking for a heaven away like an island, Cap Estel Hotel is the perfect place. Not only a place where history meets elegance and sens of welcome, but also the opportunity to feel a unique moment that will leave you with memories forever. The Chef Patrick Raingeard will enjoy your time with his subtile cuisine from their own potager and fresh market. The Chef Patissier Vincent will surprise you with very delicate desserts. The whole team is making sure that your will enjoy your time in a cosy atmosphere. Even if you do not book a suite, be prepared for spacious room with all attentions from the staff that make you feeling like at home, the service on the top. We enjoyed our stay, as part of the family, likely what the owner wish every Guest to feel about. Definitely will come back.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eric p, General Manager at Cap Estel Hotel, responded to this review, February 28, 2014
Greetings from Cap Estel !
Thank you very much for taking the time to share a marvelous of your stay on Tripadvisor.

This is exactly the kind of feedback we wish for and your kind words will be passed directly to the whole team here with particular notice of those you mentioned by name, Patrick, our lovely head chef and Vincent pastry chef.

We are absolutely delighted that your stay was excellent . We continue to make changes and improvements in order that our guests experience an even more memorable and personalized stay upon each visit.

It is great to read that you are already planning to come back again. We so look forward to welcoming you back to your second home.

Kind regards

Eric Paulus.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lewisburg, Pennsylvania
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed May 11, 2013

The hotel is probably one of the finest and most refined of any in the world. This is definitely a five star establishment with impeccable service in every facet possible. My wife and I stayed here for three nights in late April as normally the price of this hotel would be well outside of my budget but I was able to obtain a very good rate (directly through Cap Estel website) for the end of the winter season.
Our room was right on the water with a nice balcony. The room was standard which was not very large or opulent but all of the amenities were first class. The room has great bedding, pillows and linens. There was a nice chilled bottle of champagne in our room along with some great lemon cakes and treats upon arrival. The pool was closed for service before the high season started but this was not a concern as we were not much looking to lounge by the pool. The grounds are very impressive with multiple terraces with many plants, trees and benches to sit on and enjoy the fantastic view. This hotel is right on the point (Cap) and surrounded by the water on three sides.
If you decide to stay here keep in mind that this is a very high standard establishment with a price to match. We ate at the hotel’s gourmet restaurant one evening and the food was probably some of the finest prepared and tasting that we have ever had. But be prepared to spend up towards 250 Euro including the wine. We had the breakfast delivered one morning which was excellent but once again the price was a bit high ( 70 Euros). So be prepared to spend heavily but also be prepared to be treated with everything perfectly prepared with no attention to detail or quality spared.
I would love to spend an entire week here in the summer hanging out at the great pool and lounging on the nice beach eating some of the best prepared food possible.

Room Tip: Rooms on the water are a bit small but have great views
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 7, 2013

Recently dined at the hotel's restaurant for dinner after talking about going for a very long time.
The hotel is beautifully decorated and well located, the food was lovely but the service was pure disappointment;
We arrived in the restaurant only to find the restaurant manager alone, the rest of the team were in the corridor behind a screen talking away... it was like that pretty much throughout the meal.
A couple came in behind us and no one offered to take the ladies coat, her partner did it for her. They are introduced by a room number and not their name. The lady goes to the bathroom, upon her return no waiters in the restaurant; her partner therefor pulls out her chair. The table in question was foreigners and the manager asked them for their room number in French (even though the person who brought them into the restaurant had done so and loud enough for all to here). The client answers saying he does not speak French. The manager arrives with the menus in French and says to the client "oh you may want them in English" as he is placing them on the table.
Unless the team had to bring you your dish you would not see them or speak to them throughout your meal. You can say that the upside to this type of service is that they are not intrusive!
We tried catching a waiter’s attention for bread, we saw us but his personal phone rang at the same time which he found more appropriate to answer than to help us.
This goes on until the end, once all the tables were seated the restaurant manager did not make any further appearances, he was sitting behind the screen at the end of the corridor.
Thank goodness the head Chef was doing the rounds of the tables as we left otherwise no one would have been in the restaurant to thank us.

If you are not bothered about arrogant French service, do go as the food is lovely, but if you want both I do not recommend it.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart L, Public Relations Manager at Cap Estel Hotel, responded to this review, August 15, 2013
Thank you for your comments on your recent dining experience at Cap Estel. This does not please me at all; I have had a full and frank discussion with our maitre d', who accepts your comments in the spirit which it is meant. I am pleased to advise that the service has improved dramatically. Hopefully, you will give us another chance.

Kind regards
Stuart Lewis
Public Relations Manager
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London
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 22, 2013

Stunning location, beautiful building, efficient but discrete service, gorgeous food. In this wonderful setting, the friendly staff make it an absolute priority to ensure that the guests are completely satisfied. Nothing is too much trouble and mostly, it's done before you even ask. This all enhances the enjoyment of the amazing views that this spot offers.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cap Estel Hotel

Address: 1312 Avenue Raymond Poincare, 06360 Eze, France
Location: France > Provence > French Riviera - Cote d'Azur > Eze
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Eze
Price Range (Based on Average Rates): $$$$
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Also Known As:
Hotel Cap Estel

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