“Terribly rude and disrespectful. Ruined our evening.”
We visited restaurants every day for lunch and dinner over the last 7 days while we were in Cannes. This restaurant was appalling.
We were greeted by a middle-aged lady who was well dressed with her hair up. I guessed she was the proprietor. No smile. She looked bitter and not best pleased to see us. We are 32 and 28, just got engaged the day before. My fiance was wearing a beautiful dress, and I was wearing jeans, and a blazer. We really felt like we were doing her a favor by eating in her restaurant. We chose this venue because at the time it was one of the busiest in its road - about 8.30pm last Sunday night. How bad could it be..
Soon after sitting down we ordered some still mineral water and food from the menus. They brought us bread. My fiance asked for an extra plate and the lady asked, quite abruptly, "Why?". "For the bread" my fiance replied. "Oh and may I have some balsamic vinegar please?" the lady just turned her back and walked off, no acknowledgement, no grunt, nod or any visible sign that she heard my fiance or understood. We didn't get the plate and we didn't get the balsamic. We asked 3 more times to staff who passed and we still didn't get it.
The rest of the service was pretty similar in style. The food was okay but I wouldn't eat there again even if the service was any better.
We didn't feel comfortable staying for desert. We ordered the bill and asked to pay by card. Having given the lady my card and input my PIN into the machine she passed me, moments later she turned her back and walked off. I found a printed receipt on the table. I wasn't sure if there was a problem with the card and perhaps she went to get another machine. Reading more detail on the receipt (printed in French) I reduced that the transaction went through.
This restaurant left us with a very bitter taste in our mouth for the appalling manners of the proprietor and her staff - made up of a younger lady who perhaps was her daughter and a waiter who seemed too busy to be able to offer any level of attention.
I will never eat in this establishment again. It is the only restaurant I recommend not eating at of all the venues I visited.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.