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“Food wonderful - shame about staff attitude” 4 of 5 stars
Review of Luna Caffe

Luna Caffe
8 rue Barthelemy, 06750 Cannes, France (Formerly Luna Caffe)
04 93 90 96 20
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Ranked #82 of 653 Restaurants in Cannes
Certificate of Excellence 2014
Cuisines: French
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Dublin
Contributor
13 reviews 13 reviews
4 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Food wonderful - shame about staff attitude”
4 of 5 stars Reviewed August 3, 2011

Made a complaint after finding some plastic film in one of our starters, and the waitress turned sour. She didn't know how to handle it professionally. Have to say that the food was very good overall, if a bit pricey on the A La Carte. They had some very pleasant food combinations. Nice touch with little chocolate pots at the end. But our meal was spoilt more by the poor response to our complaint than by the actual piece of plastic accidentally left in the cheese (which almost choked me). Staff need better training in complaint management. All that said, it's worth a visit.

  • Visited June 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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50 reviews from our community

Visitor rating
    34
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    4
    2
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Any
English first

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