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“Nowhere near a 4-star property” 2 of 5 stars
Review of Eden Hotel & Spa

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Eden Hotel & Spa
4.0 of 5 Hotel   |   133 rue d'Antibes, 06400 Cannes, France   |  
Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #33 of 136 Hotels in Cannes
GreenLeadersBronze level
Munich, Germany
Top Contributor
60 reviews 60 reviews
34 hotel reviews
Reviews in 40 cities Reviews in 40 cities
59 helpful votes 59 helpful votes
“Nowhere near a 4-star property”
2 of 5 stars Reviewed January 28, 2012

My economy room is aweful, tiny and not up to par of a 4-star property. Came here for the Midem conference and forgot to book in time so I got stuck here. Paid $200 per night which is a complete rip off.
I guess there is a reason this hotel was still available when everything was sold out.
The "fitness center" is a joke, the bathroom is ridiculously small and everything looks very dated.
On the positive, the staff is very friendly and helpful and the location is very central.

  • Stayed January 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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391 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Fort Lauderdale, Florida
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 14, 2011

This hotel is a very short walk to the Croisette and beach. It's right in the middle of everything, yet very quiet.

Hotel is attractive and well maintained, the room was clean and comfortable. Really enjoyed the breakfast buffet and found it was worth the money. Also worth the extra fee was the underground parking.

Used the indoor pool a few times and found it relaxing.

Highly recommend the Eden Hotel and we would stay here again.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 11, 2011

Cannes in December is beautiful. Crisp air, winter sun and taste rose.

the hotel Eden is located on the rue Antibes, the artery of downtown Cannes, loads of shopping and people watching opportunities. It's just two blocks back from the Croisette and a 10 min walk to the exhibition centre.

The room overlooked rue Antibes with a lovely French balcony. The sliding door meant I could sleep with the fresh air on my face. The only downside was the noisy conference folk walking down rue Antibes yahooing in the wee hours. By nt 3 I chose to keep it closed and go the a/c.
The lighting was poor and the side lamps didn't really work.
The bathrooms were rennovated and the shower pressure good. The highlight was the way the mirror swung around to enable me to shave in the shower....often the choice of the male late night conference delegate. Te toilet was separate and required some maneuvering to use. It was also old and needed replacing

Te staff were young and frendly, though the public areas they occupy are old and need a facelift. The bar surrounded by bamboo sticks was not surprisingly always empty. The gym is ordinary and you're better packing runners for the streets outside.

The highlight was the breakfast, it was consistent, and full of clever touches. I particularly liked the cheeseboard which was paired with tiny tubs of cherry and quince paste.

So if they gave some extra effort to the lighting and the public spaces, the hotel Eden would go from a 4 to a 5,

Now while you're in Cannes, try pastis bistro, l'affable and the caillot on the rue Jean dames. That was the best of the three, I loved the wine list in an old school book. Oh and avoid the black pearl... Bad for your health.

So well done sunny cannes, thanks for the memories.

Love in travel
Spoons

Room Tip: Ask for rue Antibes, there's even a water glimpse
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  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rome, Italy
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed December 10, 2011

I selected to stay in this hotel based on the pictures they display.
Don't expect them to correspond to the reality.
The rooms are very basic.
The service is good, though.

  • Stayed December 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edenhotelcannes, Responsable commercial at Eden Hotel & Spa, responded to this review, December 28, 2011
Dear Madam, dear Sir,

We thank you for having taken time to write your comment because it is important for us to know your opinion. The hotel has two buildings. One of them is quite new (inaugurated in 2007) and the other one is a little bit older. You probably stay in the second one and that is the reason why you have been desappointed. But we are please to announce you that this building, will be completely renewed this winter (furniture, decoration, painting...). We hope nevertheless that you spent a pleasant stay among us and that we will to see you again in our establishment.

Best regards,
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aqaba
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 21, 2011

The hotel is in a wonderful location in the heart of Cannes. Staff had always big smile and were always helpful. I had a problem with the buggy of my baby and found one of the satff running to find a solution for the problem.....later i found out that she was the sales manager "Nathalie"....thanks a lot.... Thanks Eden Hotel.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
115 reviews 115 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 14, 2011 via mobile

High standard room on 6th floor. Good bathroom amenities including bathrobes and slippers. High speed broadband is included in room cost.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 14, 2011

By no stretch of the imagination is this a four star hotel.The whole atmosphere is dull and dismal - the so called coffee / bar area didn't open until 4pm, the smell of chlorine from indoor pool was overpowering.If you wished to use their rooftop pool it was 17euros and could only accomodate 7 people !Rooms were poor with no blinds and barely any light ,not helped by dark furniture.Gym ....inadaquate.Had we not paid for it in advance,we would have looked for alternative accomadation.

  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eden Hotel & Spa

Address: 133 rue d'Antibes, 06400 Cannes, France
Phone Number:
Location: France > Provence > French Riviera - Cote d'Azur > Cannes
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Cannes
#6 Spa Hotel in Cannes
#15 On the Beach Hotel in Cannes
#16 Luxury Hotel in Cannes
#18 Business Hotel in Cannes
#24 Romantic Hotel in Cannes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eden Hotel & Spa 4*
Number of rooms: 117
Official Description (provided by the hotel):
Located in the city center of Cannes, on the rue d'Antibes and 150 meters from the Croisette, the Hotel Eden & Spa reveals ideal spaces for business and leisure tourism. Combining sophistication, serenity and wellbeing, the Eden Hotel & Spa offers the best of a hotel experience. With its 117 rooms, the modern complex offer 1 auditorium, 3 meeting rooms, 20 break-out rooms, a restaurant, a bar with fireplace, a Spa, all in a contemporary design and technology and enabling a mix of work and relaxation. You are welcomed in a relaxing atmosphere around which the four fundamental elements are staged: water, earth, fire and air. The fluid spaces are punctuated by water features, the earth is in the form of interior gardens and the air is symbolized by the spacious volumes contrasting with the oppressing rhythm of modern life. ... more   less 
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Also Known As:
Eden Hotel Cannes

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