Stayed at the hotel a couple of weeks ago. The only thing four star about the hotel is probably its exterior. That is the pool area.
Rooms: in a word, dated! Ladies the hair dryers are USELESS. There is no mirrors or full length mirrors in the rooms. this maybe more relevant to the ladies as the only mirror is in the bathroom and there are no plugs anywhere near to plug in straighteners etc. The beds are not comfortable at all. Double rooms- twin beds put together. Usually this wouldn't be an issue but when the beds keep separating then that's an issue. the air conditioning does not work. This was acknowledged by staff yet nothing was done despite mentioning it several times. On top of that we stayed in the top floor , just below where the air con 'thingy' is located. Work men were sent in to 'fix' it early morning so we had people banding upstairs on the first day of our holiday and the following days. Despite mentioning this, nothing was done but a very weak apology instead. Now obviously this sounds like a lot of moaning for a one of experience. However the point is the hotel staff failed to acknowledge the inconvenience and issues experienced and did nothing about it.
Food: breakfast was ok. There is a vast difference is meal quality as it depends which chef is in. One chef was brilliant and the other not so much. We preferred
To eat out anyway.
Staff: the staff was great. Although saying that the
Location: the beach is down the road, about 10 minute walk down hill. So be prepared for the trek back up. The city centre is a taxi ride away.
The hotel rooms, decor and carpets need updating. The hotel had a lot of potential but this is not a 4 star hotel. However we did get this through a voyage price deal and luckily did not pay their true prices.