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“Excellent service in a majestic hotel full of history and luxury” 5 of 5 stars
Review of InterContinental Carlton Cannes

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InterContinental Carlton Cannes
5.0 of 5 Hotel   |   58 La Croisette | CS 40052, 06414 Cannes, France   |  
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Ranked #21 of 134 hotels in Cannes
DK
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Excellent service in a majestic hotel full of history and luxury”
5 of 5 stars Reviewed 2 days ago NEW

We stayed five nights in Carlton. It was our first time in Carlton, but for sure not the last. We will be back for the Cannes Film Festival in May. Had only planned to stay two nights in Carlton. But we got so thrilled with the breathtaking view of the Bay of Cannes from our suite and the excellent service that we prolonged our stay with three nights. We have stayed in many luxury hotels around the world over the years. The service in Carlton is world class and ranks among the best we have experienced. This goes for all kind of hotel services from arrival to departure - concierge, reception, room service, housekeeping, restaurant. Staff was very efficient and polite. Before our stay in Carlton we stayed two nights in Hotel Grand Hyatt Martinez and one night in Hotel Majestic Barriere. The overall service level in Carlton was number one. The service level in especially hotel Martinez was also very high. Luxury and excellent service comes of course with a price, which we found to be fair in Carlton on a price/quality ratio basis. The breakfast in Carlton was of good quality. But e.g. a selection of Japanese food items like sushi and miso soup would make it even better and for sure be highly appreciated by many hotel guests. Carlton offers a very good lunch buffet in their beach restaurant for around 50 euro.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, today
Dear Johfri,

Thank for the time you spent to post your reviews, following your recent stay at the InterContinental Carton Cannes hotel.

We can't be more awarded by your experience, and we are delighted to read that the hotel and services meet your expectations.

All the team is honoured by your loyalty to the group InterContinental, looking forward to welcoming you back in your Cannes residence, very soon.

Sincerely Yours.
Guest Relation Manager
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stockport
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We called-in and enjoyed a light lunch on the terrace overlooking the beach. It is one of the most beautiful places we have visited. The service was fantastic and we look forward to returning as guests rather than visitors.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, 2 weeks ago
Dear Mr Antthegolfer,

Thank you very much for posting your review concerning your recent visit at the Intercontinental Carlton Cannes on the occasion of a lunch.
We were happy to learn that you enjoyed it and that the Carlton Restaurant met your expectations in terms of food quality and service.
Be sure that your praise comments will be shared with the concerned staff.
We sincerely hope you will give us a new opportunity to welcoming you back soon at the Carlton

Best regards from the French Riviera.

R.Van de Poël
Assistant Manager
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Romford, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have wanted to visit this hotel since I fell in love with Cary grant as a little girl in the film "to catch a thief" and my husband took me on Friday for a long weekend....it was all I hoped and so much more! The hotel is breathtaking to look at and you can feel the history as soon as you arrive! Staff superb, polite and attentive, from the moment we arrived at the door. We had been up graded to a suite over looking the sea and only one word to describe the rooms "magnificent", the hotel sits on a perfect plot for everything, the sea, the restaurants and cafés, and the fabulous shopping all on the doorstep! X my only negative comment would be the price of the food and drink, there is no need to be so so expensive. Having said that we will be returning with out a hesitation or a doubt! Thank you very much to Christian who showed my around the Cary Grant suite. Hope to see you very soon x

Stayed March 2014, traveled as a couple
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Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 4 nights on the fifth floor and the service was exceptional. All the staff were courteous and attentive and made you feel like royalty. The size of room was excellent. Breakfast was good, especially on the terrace overlooking the sea. We can't wait to go back!

Stayed March 2014, traveled as a couple
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CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, 2 weeks ago
Dear MarKP1969,

Thank you for having taken the time to post your review further to your recent visit in our property.

It’s a pleasure to read that you fully enjoyed your experience at the InterContinental Carlton Cannes in term of quality of food and service provided.

Once again, thank you for these kind words which are a nice reward for our entire team.

All of us are looking forward to welcoming you back soon for another unique moment.


Sincerely,

Guest Relations Manager
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Rio de Janeiro, RJ
Top Contributor
136 reviews 136 reviews
23 hotel reviews
Reviews in 37 cities Reviews in 37 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Carlton during a business trip to Cannes. It is one of those special places that you might have read about or seen on TV (like the Copacabana Palace in Rio de Janeiro or the Adlon Kempinski, in Berlin), and I felt very privileged to experience such a grand, historic hotel. I had a very nice room overlooking the sea, spacious and with a traditional decor. I had both breakfast and dinner at the hotel on most days, and was very satisfied with their food. The scallops risotto was delicious, and so was their "Farmers / Garden" menu with fresh produce. The service was good, courteous and efficient. I was pleased to hear they accept dogs at the hotel, so I hope I will have the chance to come back one day during my holidays.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, 2 weeks ago
Dear Guest,

Thank you for having taken the time to share your feedback further to your recent stay at the InterContinental Carlton Cannes

It’s nice to hear that you felt very privileged to stay in our property and that you fully enjoyed your room overlooking the sea and the quality of food and service in our Restaurants.

These positive comments are a wonderful reward for the entire team.

All of us are looking forward to welcoming you back soon,

Sincerely yours,


Guest Relations Manager
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Berlin, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 3 weeks ago

What a sea view, just superb.
Best arrival experience so far, real IHG. From Doormen through FO real pleasure/
Breakfast was ok, nothing realy special, but friendly service and a great sea view made my day all the time.

Room Tip: Sea view a must
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  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, 3 weeks ago
Dear Ngio73,

Thank you for your kind comments following your recent stay at the InterContinental Carlton Cannes hotel.

We are really pleased to read that your stay couldn't be more enjoyable, when experiencing an InterContinental life.

We do hope have the honour to welcoming you back very soon on the french riviera for you next trip, again.

Best regards

Guest Relation manager
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Milan, Italy
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've travelled with Intercontinental in many cities but this in my honest opinion si the best for services and facilities, when you arrive you feel like a king even in the beach the service is five star. t is also masterpiece of architecture and the best show of fireworks game is played in august a must see from your hotel room.

Room Tip: If you want to go the beach is best to book the first row.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, 4 weeks ago
Dear Guest,

Thank you for having posted your comments further to your last visit in August.

It’s a real pleasure to learn that you fully enjoyed our beach facilities and service and all of us thank you for this wonderful reward.

Looking forward to welcoming you back this summer for another unique and memorable visit.

Cordially,

Guest Relations Manager
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Additional Information about InterContinental Carlton Cannes

Also Known As:
Intercontinental Carlton Cannes Hotel
Intercontinental Carlton Cannes Hotel Cannes
Intercontinental Cannes
Carlton Cannes
Address: 58 La Croisette | CS 40052, 06414 Cannes, France
Phone Number:
Location: France > Provence > French Riviera - Cote d'Azur > Cannes
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Cannes
#5 Family Hotel in Cannes
#9 On the Beach Hotel in Cannes
#10 Luxury Hotel in Cannes
#14 Business Hotel in Cannes
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Carlton Cannes 5*
Official Description (provided by the hotel):
The places of tomorrow have a history!Built in 1911, inaugurated in 1913 and ideally located on the famous "La Croisette" Boulevard, close to the Cannes Palais des Festivals and the shopping district, the InterContinental Carlton Cannes is facing the Mediterranean Sea and offers breathtaking views over the Bay of Cannes. Welcoming prestigious guests for a century, the InterContinental Carlton Cannes features 343 rooms, including 39 renovated suites, 2 restaurants (one of them is the Beach restaurant, seasonal), 2 bars. ... more   less 
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