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“Guessing it depends on luck of drawer as to which room you get..,,” 3 of 5 stars
Review of InterContinental Carlton Cannes

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InterContinental Carlton Cannes
5.0 of 5 Hotel   |   58 La Croisette | CS 40052, 06414 Cannes, France   |  
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Ranked #19 of 135 hotels in Cannes
London, United Kingdom
Top Contributor
94 reviews 94 reviews
22 hotel reviews
Reviews in 40 cities Reviews in 40 cities
89 helpful votes 89 helpful votes
“Guessing it depends on luck of drawer as to which room you get..,,”
3 of 5 stars Reviewed March 15, 2013

...and I got the equivalent of a broom cupboard! MIPIM conference week so cost £750 a night. Not rally the fault of the hotel but a byproduct of supply and demand. Sadly though has tarred my view of value so unlikely to return. Needs a refurb, or at least the floor I was staying on needed one. Staff were very helpful though. At £750 a night, having to pay extra for wifi made my eyes water! But it is a legendary hotel. If you want to stay here, try and go when the prices aren't quite as exorbitant! Whichever way you look at it though, 10 euros for a cappuccino is steep!

  • Stayed March 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, March 17, 2013
Dear Ladyprimerose,

First of all, thank you for your recent stay at the InterContinental Carlton Cannes during MIPIM and for taking the time to share your feedback with us.

However, I was sorry to learn you were not satisfied with certain of its aspects. Concerning your comments about the Wifi cost, I would like to inform you that the hotel provide complimentary access to internet in the lobby and in the business center. Only fee is billed for internet service in the room after 30 minutes complimentary.
But we hope it will be set up in a next future.

Once again, we really appreciate you taking the time to share your comments with us.
We know you have many choices when it comes to lodging and we sincerely hope you will continue to choose InterContinental for your future travel needs.

Best regards from Cannes,
Guest Relations Manager
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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istanbul
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 27, 2013

"Century of Elegance" is the motto of Intercontinental Carlton Cannes. Yes, this must have been an elegant hotel once upon a time, but definetely, not now. We were obliged to have breakfast and dinner in a terrace-converted space instead of the original Carlton Restaurant. The terrace was converted with inappropriate and cheap materials such as wood imitation vinyl flooring, unpleasant to see and irregular to walk on. The dead roses on the tables were not replaced for days, the sink in the bathroom of our sea view room had a crack, we could hear the wake-up call and the conversations in the neighbouring room.
Friday is the day of Lobster & Champagne, again in the terrace-converted restaurant! We were served a completely different lobster dish from the one we had seen on the announccements. The starter and the dessert were very good but unfortunately I cannot say the same for the main dish. It was tasteless and stiff to cut and chew.
I think this is one of the two most beautiful buildings of La Croisette, with an interesting history and I do hope that it will be taken care and maintained accordingly.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, March 1, 2013
Dear Gulgezen,

First of all,thank you very much for leaving your comments regarding your recent stay at the Intercontinental Carlton Cannes.
I was sorry to learn that certain of its aspects did not meet your expectations.
Your comments about the Carlton Restaurant and the room you occupied caught all our attention and were immediately shared with the concerned departments.
It is our goal to consistently provide superior service and accommodations and your comments are very important for us as they enable us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.
We appreciate your candid feedback and always welcome any opportunity to improve.
Once again,thank you very much for taking the time to share it with us.
We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your future travel needs.

Sincerely Yours
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Aberdeen, United Kingdom
Top Contributor
219 reviews 219 reviews
52 hotel reviews
Reviews in 84 cities Reviews in 84 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed February 20, 2013

Enjoyed an exceptional upgrade to a seaview room on 5th floor. The room was elegant and the curtains billowing gently at the open balcony window when we entered the room framed a gorgeous view.
The staff were very helpful & friendly and the night we spent in this lovely hotel was one of the highlights of our weeks holiday.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, February 22, 2013
Dear MLW28,

Thank you so much for taking the time to describe your glamour experience at the InterContinental Carlton Cannes Hotel?

It is a pleasure to read such lovely feedback from our Guests.

This amazing view from the Deluxe sea view rooms and Suites, enjoyable like the one in a cruise ship, and the knowledge of our team will always be at your service to make your stays unforgettable.

Looking forward to welcoming you back soon in our historical hotel which celebrates this year is Century of Elegance (1913 - 2013)

Kind regards
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Montreal, Canada
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 20, 2013

We were here for six nights, had a lovely room overlooking La Croisette but the rooms are a little tired and outdated. We had a flat screen television perched quite high up on top of the old television cabinet and one had to be at the right angle to view it properly and small in size for a hotel of this magnitude .There was a great selection of channels - about 15 English - many German - Arabic - Italian and Russian as well as French. The bathroom was very old and rather small - shower curtain in the bathtub - old hairdryer still attached to the wall, even if there was a newer type in the desk drawer (no mention of this anywhere) a makeup mirror that was supposed to have a light but had no connection and only one sink. No bottled water was supplied either - you had to pay for it out of the mini bar. The food in the hotel was very good, and all the staff throughout the hotel were most outgoing, courteous and helpful. You could not fault anyone.

Room Tip: If you can, a room on the front overlooking the water "La Croisette"
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, February 22, 2013
Dear 19Maxine

Thank you very much for taking the time to share your comments regarding your recent stay at the InterContinental Carlton Cannes.

It is our goal to consistently provide superior service and accommodations and your comments are very important to us.

Your feedback enables us to target problems and take the necessary actions to provide superior service. And it is a great honor to read that you enjoyed your stay.

Looking forward to welcoming you very soon to enjoy another great InterContinental experience.


Sincerly yours
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Santa Monica, California, United States
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 20, 2013

I can't give it 5 stars but it's close. Great location over the sea with beautiful views of the city. The staff was very friendly and helpful even though the hotel was full. Their breakfast was realy good.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, February 22, 2013
Dear Sir,

Thank you for sharing your experience following your recent stay at the InterContinental Carlton Cannes hotel.

We are really proud to read that you have greatly enjoyed all its aspects, the location, the Champagne buffet breakfast, the kindness and behaviour of our helpful team.

Once again, thank you for your positive comment, this is our best reward.

Looking forward to welcoming you back very soon.
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Moscow, Russia
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 19, 2013

At the end of February, 2012 we lived in hotel Carlton in Cannes. It is a low season so the were few guests and low prices. Hotel advantages: spacious rooms, obliging personnel, pleasant site... There is everything that the legendary high quality hotel need to have. Hotel minuses: expensive breakfasts and lack of the Internet in rooms. Though, in my opinion, to be closed in the room alone with the laptop, it isn't necessary to go to Cannes...

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, February 20, 2013
Dear vkovr,

First of all, thank you very much for taking the time to share your comments regarding your recent stay at the InterContinental Carlton Cannes.
We are really happy to learn that you had a wonderful time at the Hotel.
It is always a pleasure to receive such a nice feedback.
Be sure that your comments will be shared with the rest of the team in order to let them know they managed to reach your expectations.
We are looking forward to welcoming you very soon at the Carlton.

Best regards from Sunny Cannes !
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Boston, Massachusetts
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 16, 2013

This hotel was an incredible surprise. A Grand Dame that has not faded in Glory, rather she continues to stay current and relevant. The one night I stayed here convinced me I wanted to live here for the rest of my life.

Room Tip: Choose a room with even a peek at the water, it's worth it.
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  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, February 18, 2013
Dear Miamiolivia,

Thank you for your lovely comments.

We are really proud to read your experience at the InterContinental Carlton Cannes hotel.

100 years of elegance and services. 2013 celebrates our first century. And all the Carlton team creates the dream accessible to make our guest stay unforgettable in an hotel full of history.

Once again thank you for sharing your feedback.

See you soon in your Cannes Residence with the pleasure to teach you 100 years of anecdotes....

Kind Regards
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Additional Information about InterContinental Carlton Cannes

Address: 58 La Croisette | CS 40052, 06414 Cannes, France
Phone Number:
Location: France > Provence > French Riviera - Cote d'Azur > Cannes
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Cannes
#9 Luxury Hotel in Cannes
#10 On the Beach Hotel in Cannes
#11 Romantic Hotel in Cannes
#11 Business Hotel in Cannes
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental Carlton Cannes 5*
Official Description (provided by the hotel):
The places of tomorrow have a history!Built in 1911, inaugurated in 1913 and ideally located on the famous "La Croisette" Boulevard, close to the Cannes Palais des Festivals and the shopping district, the InterContinental Carlton Cannes is facing the Mediterranean Sea and offers breathtaking views over the Bay of Cannes. Welcoming prestigious guests for a century, the InterContinental Carlton Cannes features 343 rooms, including 39 renovated suites, 2 restaurants (one of them is the Beach restaurant, seasonal), 2 bars. ... more   less 
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Also Known As:
Intercontinental Carlton Cannes Hotel Cannes
Intercontinental Cannes
Carlton Cannes

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