We expected a very high level of service for such a prestigious hotel but from the moment we arrived when the valet was rude, to then having to chase the staff in the lounge for a cup of tea and then again after to pay we we're very disappointed!

We stayed for 3 nights in September 2012 and overall were happy with our choice of hotel in Cannes.
We did not have a view from our room which was disappointed considering I thought I would be upgraded as part of my Priority Club membership.
The concierge was very helpful in planning our onward train trip.
Like other reviewers, I would have thought that access to the beach should be free for guests.
I was surprised that the mini bar fridge was old and rusty and the cabinet it was in was rotten from leaking water.
The room was large and the beds and pillows were great.

Again we stayed at The Carlton Intercontinental for a little over two weeks. It was a Surprise booking as we had been led to believe that the hotel would be closed for major renovations so we were glad of the opportunity.
Being a Royal Ambassador in the Priority club loyalty scheme we gained a double upgrade to a sixth floor sea view room.
As usual the service, including a VIP welcome was excellent. We were given a late check out as our return flight was quite late.
We chose not to use the hotel beach as we found another beach more to our licking a couple of minutes away.
We took breakfast in the hotel, another priority club benefit being two for one on the inclusive rate.
We were recognised by name by many of the staff who even remembered our preferences from previous stays. The Staff were always offering information, much of this, as in the past, has added to the enjoyment of our stay.
We would always recommend this hotel particularly for Ambassador Priority club members.
Some people have said it seems Old Fashioned; it is this that gives it the charm that it has had for 100 years. We know that that renovations are due however I hope it is not made into a modern Palace that seem so boring as many in some middle East countries are.

The hotel is very nice in terms of location but in general overpriced compared to the service. The rooms are extremely big however you feel that you are totally disconnected from the hotel's staff and everything is extremely formal. The sea view is really nice as well as having a morning coffee at the restaurant's terrace. Valet parking is very pricey and will cost you 38 euros per 24 hours, the front desk won't inform you once you handover the car. I don't know if there is a swimming pool or other facilities like beach access as non of the team bothered to brief me as other 5stars hotels do.. I think the hotel with its service is very old fashioned.