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Grand Hyatt Cannes Hotel Martinez: Traveler Reviews

5.0 of 5
73 La Croisette, 06400 Cannes, France
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Grand Hyatt Cannes Hotel Martinez
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68%
Ranked #29 of 133 hotels in Cannes
Most recent review
4 of 5 stars Reviewed December 31, 2012
Cyroh Brescia, Italy
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534 reviews from our community

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Date Rating
Brescia, Italy
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Cannes life style by Martinez”
4 of 5 stars Reviewed December 31, 2012

Went after Xmas , reasonable value for money , room was clean , great service from staff , concierge etc , the location is great , Cannes offers a variety of options , 1st class Shopping , restaurants and bars at all levels , class , glamour , culture and fun , nearby you can visit a lot of places ; this time we visited St Paul de Vence again and there is a great atmosphere in the winter . back to the Martinez , the hotel is the best you can stay in Cannes , staff is friendly and very professional . weather helps too , we were lucky to spend our time with 15-18° C .

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Cyroh about Grand Hyatt Cannes Hotel Martinez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review
January 2, 2013
Dear Guest,

Thank you for sharing with us your experience. Indeed the weather is still exceptional !
We are looking forward to the pleasure of welcoming you back to the hotel Martinez.
Best regards and happy New Year.

Karine, Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellevue
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Pampered in Cannes”
5 of 5 stars Reviewed December 31, 2012

Outstanding service between Christmas and New Year. We did not experience high prices - the season offered good promotions, and I'm glad we chose this hotel for our first stay in Cannes. Our room was not one of the renovated ones, and yet it was outstanding. The staff was very attentive, even though our room was not a top-level one. Thank you.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by archippus for Cannes
Ask archippus about Grand Hyatt Cannes Hotel Martinez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review
January 2, 2013
Dear Guest,

We would like to thank you for taking the time to leave your comment after staying at the Martinez.
We are extremely pleased to hear that you enjoyed your stay with us, in Cannes.
We will share with all our staff your comments. Your satisfaction is an encouragement to us in the pursuit of making each stay a memorable one.
We are looking forward to the pleasure of welcoming you back to the hotel Martinez.
Best regards and happy New Year.

Karine, Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Sky-high prices are hard to justify by the amenities”
3 of 5 stars Reviewed December 22, 2012

Went there during Lions Festival, therefore, a room with lateral view to the sea was 850 euros per night. The room is average size for the price, according to european standards (rooms tend to be small there). Everything was spot-less and clean, and service was good.
You need to pay equally sky-high prices for everything: breakfast, room-service, mini-bar. Prices are reasonable, if you consider the room cost (although 10 euros for a 250cc coke is high!).
Location can't be better: on the La Croissette Blvd, in front of the beach and at reasonable walking distance of all main attractions in Cannes.

Next year we will check another hotel, to see if we find a more reasonable value for money alternative.

  • Stayed June 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ignaciov about Grand Hyatt Cannes Hotel Martinez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review
January 2, 2013
Dear guest,

We would like to thank you for taking the time to leave your comment after staying at the Martinez.
We will share with all our staff your good comments. However, we have taken good note of your remarks concerning prices. We agree that during congresses like the Cannes Lions, prices are higher.
We are looking forward to the pleasure of welcoming you back to the hotel Martinez, maybe during another period.

Best regards and happy new year

Karine
Guest Relation Manager
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Arlington, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great Experience in Cannes”
5 of 5 stars Reviewed December 20, 2012

Like the American tv show, you want to go to a place where everyone knows your name. It an added touch to walk in to a hotel and be greeted by name. My room was clean and well appointed. The concierge was helpful with directions, suggestions and the like. I recommend the restaurant Le Palme D'Or for a world class meal.

I swear that some of the people who write reviews here are either hopelessly incompetent or must be smoking crack. For the guy who had water issues...ask for another room! Idiot...marble tends to be cold and I don't necessarily expect heated floors

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Jason S about Grand Hyatt Cannes Hotel Martinez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review
December 21, 2012
Dear Guest,

We would like to thank you for taking the time to leave a review and are extremely pleased to hear that you enjoyed your stay at the hotel Martinez.


Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a memorable one.


We look forward to the pleasure of welcoming you back to the hotel Martinez.

With all our very best regards

The Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good hotel but in Cannes you expect more”
4 of 5 stars Reviewed December 17, 2012

We've been in Martinez in October with two kids. Main impression: great concierge service - because we needed lot of places where to go with kids. And all the staff are great - very friendly and efficient. Very good meal - for breakfast and dinners equally but the in the mornings the restaurant was overcrowded. The room was very old-fashioned as a floor corridor. Good place for couple to stay but for family we will look for smthng else.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Sergey K about Grand Hyatt Cannes Hotel Martinez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review
December 21, 2012
Dear Guest,

We would like to thank you for taking the time to leave a review and are extremely pleased to hear that you enjoyed your stay at the hotel Martinez.

Kindly note that a refurbishment program is ongoing and started with our Prestige Sea View rooms. Others room categories will be done accordingly.

For another stay, may I recommend you to visit one of those refurbished Prestige room which should better match your expectations.

Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a memorable one.


We look forward to the pleasure of welcoming you back to the hotel Martinez.

With all our very best regards

The Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Grand Hyatt Cannes Hotel Martinez

Also Known As:
Martinez Hotel Cannes
Hotel Martinez Cannes
Hotel Martinez
Address: 73 La Croisette, 06400 Cannes, France
Phone Number:
Region: France > Provence > French Riviera - Cote d'Azur > Cannes
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotels in Cannes
#12 On the Beach Hotels in Cannes
#15 Luxury Hotels in Cannes
#18 Business Hotels in Cannes
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Spacious & comfortable rooms and suites in a classic art déco or contemporary style. Super cuisine with its 3 restaurants including the gourmet La Palme d'Or. Outstanding services with a private sandy beach, outdoor heated pool, SPA Martinez and a fitness center. Musical entertainment all year round ... this what makes Hotel Martinez one of the best hotels in French Riviera. ... more   less 
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