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“One big hiccup” 5 of 5 stars
Review of Five Seas Hotel Cannes

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Five Seas Hotel Cannes
5.0 of 5 Hotel   |   1 rue Notre Dame, 06400 Cannes, France (Formerly Five Hotel & Spa)   |  
Hotel amenities
Ranked #11 of 135 hotels in Cannes
1 review
1 helpful vote 1 helpful vote
“One big hiccup”
5 of 5 stars Reviewed March 30, 2013 via mobile

We decided to have dinner at the restaurant seasens, which was fantastic, the new concept they created of a surprise menu is wonderful.... You choose from the menu if you want starter main dessert and they surprise you with the dish, the Chef is fantastic and the team is great, service and the little attention to details, like calling the lift for you and walking with you to show you where the toilets are.... Bringing you your coats before even giving them the little ticket just great..... But the only bad image and bad welcoming we had was a little guy welcoming us.... He was not well dressed, jeans and sports shoes and not shaved properly.... Although the rest of the team had a great uniform, (if not mistaken, they had Lagerfeld shirts) ..... Hope next time we come we have a beautiful hostess or someone who is dressed properly which resembles the luxurious place....

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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187 people have reviewed this hotel

Traveler rating
    108
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    16
    8
    5
See reviews for
27
91
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26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Oslo, Norway
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 31, 2013

Very nice hotel. Exellent and very friendly staff. I had a nice big executive room with a large bed and big bathroom. The breakfast was nice with a big selection of things to eat. La Croisette and Rue d'Antibes was just outside the door.
I will come back.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
switzerland, europe
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed January 31, 2013

Very nice and modern hotel
Contemporary design
Large, clean and bright room
Very comfortable littery, large beds
Modern bathroom with shower and bathtube
Separate WC
Welcome sweets
Large dressing
Calm neighborhood
Ideally situated, a few meters only from Palais des Festivals and La Croisette
Very nice roof-top terrace with modern pool
Spent a long week-end with husband and daughter (11) - just perfect - would have stayed longer with pleasure

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 14, 2012

Excellent location, big rooms with excellent facilities, nice restaurant on top floor, very good service, valet parking and very good spa. Receptionist and concierge very helpful to suggest restaurants and give all required info.

Room Tip: High rooms have nice views.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 28, 2012

Great spot, Great rooms, really friendly staff. The pool deck is a nice sun spot when your not hitting the beach.... I'll be back.. The spa was not open yet, however I cant wait to book an appt when it is.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 18, 2012

Overall I was very happy with this hotel. The staff were very friendly and helpful. My room was lovely and the bathroom, although small had everything you could ask for. My only criticism was the aircon didnt work so the room was very hot at night (it was mid November but it had been a very warm day!)

It was perfectly located with easy access to shops, beach and the Palais des Festivals. I would definitely stay here again the next time.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 7, 2012

Do not stay here. Have been without hot water for an entire day now with no proactive communication from the staff...assuming there is a staff - I can't find them. Light fixture on the fritz in the bathroom. General feel of a forelorned roadside establishment.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectionFive, Directeur général at Five Seas Hotel Cannes, responded to this review, November 23, 2012
You were kind enough to share your experience and we would like to thank you. Your comments are extremely important as they provide a motive for continuous improvement.
All my Team and I, we have taken note of your comments regarding your lack of satisfaction concerning the hot water in your room.
Please accept our sincere apologies. You can be sure that we are taking measures to ensure this does not reoccur.
We do apologies again for the inconvenience caused to you durig your stay.
We hope that you won't hold this incident against us.
It would be a pleasure to welcome you again at the Five Hotel & Spa in the near future.

General Manager
Grégor Mayoussier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Five Seas Hotel Cannes

Address: 1 rue Notre Dame, 06400 Cannes, France (Formerly Five Hotel & Spa)
Location: France > Provence > French Riviera - Cote d'Azur > Cannes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Cannes
#4 Luxury Hotel in Cannes
#5 Business Hotel in Cannes
#11 Romantic Hotel in Cannes
#15 Family Hotel in Cannes
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Five Seas Hotel Cannes 5*
Official Description (provided by the hotel):
Located on the French Riviera, just two steps from the Palais des Festivals and the Croisette in Cannes, let you guide by a “Voyage Immobile” through the Five Seas Hotel, an elegant boutique hotel.A unique place with 45 rooms, half of which are suites. On the fifth floor, on the rooftop terrace, the Sea Sens restaurant and its new Sea Sens "Brasserie" are signed by Arnaud Tabarec. It offers classical but revisited menus for lunch & diner as well as gourmet dishes to dine in an exceptional setting with a beautiful view of the Suquet, the old city of Cannes.It also proposes some meeting facilities from 40 to 100 sqm composed of three contemporary and functional meeting rooms, to organize private or business events. For gourmet and sweet moments, Jérôme De Oliveira, World Pastry Champion created the “Salon de Gourmandises Intuitions by J” located on the ground floor. Well-being is also honoured with the Spa by Cinq Mondes and Carita and its two saunas, a hammam, four cabins and a fitness center. A yacht, a private beach and many others services are also available to live exceptional and unforgettable moments in the comfort of a luxury boutique hotel, on the French Riviera. ... more   less 
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Also Known As:
Five Hotel Cannes
5 Hotel & Spa
Five Hotel And Spa

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