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“Excellent boutique hotel” 4 of 5 stars
Review of Five Seas Hotel Cannes

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Five Seas Hotel Cannes
5.0 of 5 Hotel   |   1 rue Notre Dame, 06400 Cannes, France (Formerly Five Hotel & Spa)   |  
Hotel amenities
Ranked #12 of 135 hotels in Cannes
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
“Excellent boutique hotel”
4 of 5 stars Reviewed December 14, 2012

Excellent location, big rooms with excellent facilities, nice restaurant on top floor, very good service, valet parking and very good spa. Receptionist and concierge very helpful to suggest restaurants and give all required info.

Room Tip: High rooms have nice views.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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185 people have reviewed this hotel

Traveler rating
    106
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    16
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    5
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27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
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English first
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 28, 2012

Great spot, Great rooms, really friendly staff. The pool deck is a nice sun spot when your not hitting the beach.... I'll be back.. The spa was not open yet, however I cant wait to book an appt when it is.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 18, 2012

Overall I was very happy with this hotel. The staff were very friendly and helpful. My room was lovely and the bathroom, although small had everything you could ask for. My only criticism was the aircon didnt work so the room was very hot at night (it was mid November but it had been a very warm day!)

It was perfectly located with easy access to shops, beach and the Palais des Festivals. I would definitely stay here again the next time.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 7, 2012

Do not stay here. Have been without hot water for an entire day now with no proactive communication from the staff...assuming there is a staff - I can't find them. Light fixture on the fritz in the bathroom. General feel of a forelorned roadside establishment.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectionFive, Directeur général at Five Seas Hotel Cannes, responded to this review, November 23, 2012
You were kind enough to share your experience and we would like to thank you. Your comments are extremely important as they provide a motive for continuous improvement.
All my Team and I, we have taken note of your comments regarding your lack of satisfaction concerning the hot water in your room.
Please accept our sincere apologies. You can be sure that we are taking measures to ensure this does not reoccur.
We do apologies again for the inconvenience caused to you durig your stay.
We hope that you won't hold this incident against us.
It would be a pleasure to welcome you again at the Five Hotel & Spa in the near future.

General Manager
Grégor Mayoussier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 24, 2012

Excellent location, within minutes walking distance to the coach station, train station, restaurants and the beach. It is not located on the main beach promenade so a good way to save money. Having said that it would take you no more than 10 minutes to walk to the nearest beach.
Staff are very polite and friendly, didnt come across anyone who wasnt.
Views are not great because the hotel is surrounded very closely by taller buildings on all sides.
Very comfortable beds, clean, free espresso in room and breakfast included. Certain charges are outrageous eg €7 for a teabag in the room!
It does suffer slightly from snagging issues such as shower doors not shutting properly (water goes everywhere), slow running drains and missing ceiling tiles.
Wifi is free but requires constant re-logging in.
Fellow guests seem to be from all over the world, mainly affluent couples/families.
Didnt particularly see very many kids.
Pool is on the rooftop but is not heated. Gym is tiny with 1 treadmill, 1 bike and some weights.
Spa looked amazing but we didnt try it.
Overall a very enjoyable stay, would stay there again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 22, 2012

Hotel looks great, very chic. Location is good, but when you have to stay there for 7 nights, then its a different ball game. Disappointed by the hotel mainly due to the hotel amenities & its teething problems.

Great service by the staff. (5 star service)

Positives:
Great location. Bang in the middle of everything that you need on a holiday.
Excellent staff: Everybody is very helpful and they do try hard to make you feel comfortable.
Upgraded to a suite on check in (which was quick)
In room Wifi facility
Spacious Room
Room service for late breakfast till 11.30 am (free of charge)

Needs improvement:
2 out of 3 sinks were not working in the toilets. Had to be fixed several times
WiFi is erratic and unstable
2 TVs in the room, one remote was not working & the other you use as if a it was a magic wand
Very limited English channels on TV: Al-Jazeera, BBC only
Disturbed during sleep by doors creaking & water pipes noises
Street noise is disturbing in the mornings
No sunlight in room, kinda dingy and no view at all as there are buildings either side
Fire alarm went off twice for 15 minutes during morning time

Room Tip: Take a room on a higher floor, for the view, sunlight and to avoid street noise
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Como, Italy
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 18, 2012

We decided to stay in this hotel after reading all the great review. Hotel is very nice and the location is so centre. Everything would have been perfect if it wasnt for the housekeeping service. Empty soap and shampoo bottles were left in the bathroom and they didnt replace them. We had to request them, only to find exactly the same thing happened the next day. The housekeeping staff forgot to replace the had towels and left the dirty hand towels in the basin. We asked for the bedsheets to be replace on our second day and it was not replace (i knew this as i found the same coffee stain on the sheet).... A credit indeed for the front office and concierge staff. Very polite,friendly and kind.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Five Seas Hotel Cannes

Address: 1 rue Notre Dame, 06400 Cannes, France (Formerly Five Hotel & Spa)
Location: France > Provence > French Riviera - Cote d'Azur > Cannes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Cannes
#5 Business Hotel in Cannes
#5 Luxury Hotel in Cannes
#10 Romantic Hotel in Cannes
#14 Family Hotel in Cannes
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Five Seas Hotel Cannes 5*
Official Description (provided by the hotel):
Located on the French Riviera, just two steps from the Palais des Festivals and the Croisette in Cannes, let you guide by a “Voyage Immobile” through the Five Seas Hotel, an elegant boutique hotel.A unique place with 45 rooms, half of which are suites. On the fifth floor, on the rooftop terrace, the Sea Sens restaurant and its new Sea Sens "Brasserie" are signed by Arnaud Tabarec. It offers classical but revisited menus for lunch & diner as well as gourmet dishes to dine in an exceptional setting with a beautiful view of the Suquet, the old city of Cannes.It also proposes some meeting facilities from 40 to 100 sqm composed of three contemporary and functional meeting rooms, to organize private or business events. For gourmet and sweet moments, Jérôme De Oliveira, World Pastry Champion created the “Salon de Gourmandises Intuitions by J” located on the ground floor. Well-being is also honoured with the Spa by Cinq Mondes and Carita and its two saunas, a hammam, four cabins and a fitness center. A yacht, a private beach and many others services are also available to live exceptional and unforgettable moments in the comfort of a luxury boutique hotel, on the French Riviera. ... more   less 
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Also Known As:
Five Hotel Cannes
5 Hotel & Spa
Five Hotel And Spa

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