We (3 persons) stayed for 5 nights at this hotel during July this year (2011) and was totally frustrated with the service and quality of the hotel. I was misled by the good location and high rating of the hotel from this website's review. On the first day when we arrived at the hotel, we found the room's toilet frush water didn't function well and made complaint to the hotel keeper the next morning before we went out. I didn't know whether he had remedied the problem or not but when we came back at night and used the toilet again, the frush water was out of order and the dirty water were almost flooding out. We called the hotel keeper immediately but he was very rude and blamed us to had put too much things into it and caused the problem. I got fed up with such an irresponsible manner because we made complaint about the problem on our arrival and the problem was not caused by us. What made us more frustrated was that he refused to change a room for us but only gave us a key for using the toilet of another empty 2-bed room, claiming that no spare room for 3 persons was available at the time, and he would ask someone to fix it tommorrow. We had to stand for the bad smell from the toilet for the whole night. This is the worst travelling experience in my life while I made summer vacation to Europe almost every year in the past 10 years. I would suggest don't stay at this hotel because apart from the above bad experience, the hotel's features are very old and insufficient, there was only 1 chair in our 3-bed room, the glasses in the toilet were broken, no air-con, and the service is unprofessional.
- Also Known As:
- Logis Toppin Cavaillon Luberon France
- Official Description (provided by the hotel):
- The hotel Toppin is located in the center of Cavaillon, Provence lively little town, located on the Durance and the heart of the Parc Naturel Régional du Luberon, is the hub of a region and the preferred starting point for many excursions. ... more less
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