I stayed here for 2 nights, only because it was booked by my company, no restraunt, it looks like they are trying to redecorate but it looks like they are on a tight budget,
There was no hot water, the wifi didn't work, a must these days with business users, I was woken by a loud bang followed by the fire alarms going off, it turned out to be the water tank on the roof bursting, so had to check out, not offered a refund,
The receptionist were helpful, I think they were embarrassed by the situation they were put in! Unless there has been a vast improvement I wouldn't recommend staying here,
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Firstly, we want to thank you for your comment.
On the positives:
We have a team very involved and always listening to our customers, and we thank you for noticing.
On the negatives:
Indeed, in a desire satisfaction for our customers, we take very seriously your displeasure.
It's true that we have had many unpleasant during our opening and we're sorry.
We inform you that so far, all these problems have been solved: Wifi, hot water, work very well.
We hope to see you very soon to see for yourself all these changes.
Cécile & Mina
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.