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“Not so Grand!” 2 of 5 stars
Review of Avignon Grand Hotel

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Avignon Grand Hotel
4.0 of 5 Hotel   |   34, Blvd Saint-Roch, 84000 Avignon, France   |  
Hotel amenities
Ranked #26 of 69 Hotels in Avignon
Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Not so Grand!”
2 of 5 stars Reviewed 1 week ago

Thankfully we only stayed here one night. It was eighty degrees outside and had been very warm the week leading up to our stay. Our rooms were so hot it was unbearable! We (5 couples) all asked the front desk to please turn on the a/c. They said management would not let them turn on the a/c but they would send a fan up to our rooms. The fan at least moved the air around but did nothing to relieve the heat! Needs updating!

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIRECTION-AGH-CSL, Responsable relations clients at Avignon Grand Hotel, responded to this review, 1 week ago
Dear guest,
We thank you for your feedback about your stay in the Avignon Grand Hotel. We attach lot of importance in our guest comments, wether positiv or less. This kind of feeling permit to always remain vigilant to maintain our gains.
We sincerely do regret that we did not live up to your expectations for the air conditioning. Please note that our system does not allow us to have both air conditioning and warming. So that's why we have to be sure that the weather is stable before to change (for information we have to wait 4 days between each change....). Now, I confirm that we put our system on air conditioning.
We hope that we will have the pleasure to welcome you a second time.
Kind regards.
The Direction
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422 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Avignon, France
1 review
4 of 5 stars Reviewed 2 weeks ago

I would like to thank Avignon Grand Hotel for the hospitality and kindness they provided during our stay at their establishment. The rooms are simply extraordinary (I have never seen a basic room with so much space) and the staff was welcoming and helpful! The hotel is about five minutes away from the center and the train station which really facilitated our southern adventure! Avignon Grand hotel really lives up to what it promises!

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIRECTION-AGH-CSL, Responsable relations clients at Avignon Grand Hotel, responded to this review, 1 week ago
Dear guest,
We appreciate you taking the time to leave a review regarding your recent stay with us.
We were delighted to read you had a nice holiday staying at our hotel and that you enjoyed the services and facilities. On behalf of our entire staff here we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Kind regards,
The Direction
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Fleet, Hampshire UK
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Great hotel with lovely big rooms and beds, with a sitting room (stayed in a superior twin). Very clean too. Fabulous position, just opposite the wall and 2 minutes walk from Avignon Centre train station and the Porte de la République, with bus stops very close by. A good place to stay and explore from. Note that there is no onsite restaurant - they do breakfast and a very small room service dinner only menu, but no snacks or light meals.

The only comments I would make with regard to the hotel are that you only get 2 coffees and 2 milks per day, so only one cup each(!), no biscuits and the toilet paper is very cheap (read: rough!!).

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIRECTION-AGH-CSL, Responsable relations clients at Avignon Grand Hotel, responded to this review, 3 weeks ago
Dear Guest,

We thank you for having chosen the AVIGNON GRAND HOTEL, and for having taken the time to share your experience by writing on this website.
We are very delighted to see that you enjoyed your stay in Avignon. It's a big satisfaction for us, to read your good experience at the hotel.
We hope that we will have the pleasure to welcome you again.

Kind regards,

The Direction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 24, 2015

Stayed in the hotel for a business trip and enjoyed very much. Everything is perfect for me. The rooms are very big have 2 tvs in two seperate parts.
Bathroom is very well decorated.
Everthing is clean and hotel is quite.
Personel are very kind and speaks english.
The hotel is next to the sncf station.
There is a very interesting connection with the parking lot and hotel which includes an elevator

Stayed March 2015, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIRECTION-AGH-CSL, Responsable relations clients at Avignon Grand Hotel, responded to this review, 3 weeks ago
Dear guest,

Thank you so much for taking the time to share your opinion about your very good stay on the Avignon Grand Hôtel.
It's a big satisfaction for us, to read that you appreciated the helpfulness of our staff, the installation of our room very quiet, and all our services.
As you explained, this is a luck for us to have very spacious room, around 40 m², with a separate living room, and a bathroom with bathtub and shower. These rooms are very appreciated by our guests.
We hope that we will have the pleasure to welcome you during the high season.

Kind regards,

The Direction
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 22, 2015

Vincent R
I'm so sorry to write this message but the first impression was our frist nightmare weekend !!! The receptionist of this Hotel was not heplful. No menu for children , No restaurant but room service with a cost of 16 euros to bring a tray to the room for breakfast. Scandalous !!!!! Please be careful of the step coming out of the train station to the hotel next to the bus stop !!! Our bedroom had alot of noise coming from the street and the Wind coming through the window kept us awake half the night !!! I wanted to go home !!! I have been in many Hôtels but this one was the worst !!!!! I just want to say thank you to the Gentleman who brought me an ice-bag ,cream and a bandage to our room. Stefania

Room Tip: Next to the train station
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  • Stayed March 2015, traveled with family
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 2, 2015

You won't beat the location of this hotel in Avignon... just outside the city walls an directly next door to the train and bus stations. The hotel has an inviting lobby, and the rooms are very spacious with a sitting area and bedroom area. Our room faced the city wall, which reminded us of the medieval feel to the town.

The room itself was very clean, however the hallway carpeting could use a bit of refreshing. Wifi connection could use improvement, as it was spotty, at best. The pool was nice to take a break from the beautiful summer heat.

The staff were very helpful, printing train schedules and making day-trip suggestions. I would stay here again if I found myself in Avignon.

Room Tip: The rooms facing the city walls adds an interesting view.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 2, 2015

This hotel had so much character I loved the skeleton keys. The bedroom and bathroom were very large.There was a safe in the room. The breakfast was good. It was close to the town center. We had a great time in the city.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Avignon Grand Hotel

Address: 34, Blvd Saint-Roch, 84000 Avignon, France
Location: France > Provence > Vaucluse > Avignon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 69 Hotels in Avignon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Avignon Grand Hotel 4*
Number of rooms: 122
Official Description (provided by the hotel):
At the foot of the Avignon remparts, the Avignon Grand Hotel provides 122 rooms and suites spacious of 40 m² and more with terrace or balcony. The hotel is also equipped with a relaxation area with a swimming-pool. It is perfectly located on the heart of the historic centre of the city and adapted for relaxing or working stay. It provides modern and traditional wide confortable spaces. You only have to get over the remaprts to reach the Cloitre Saint-Louis restaurant which is unique and full of history. All over the year, the restaurant offers you a sophisticated and light cooking. ... more   less 
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