After a long and adventurous 12-hour drive from Barcelona to Andorra to Avignon we have arrived at Grand Hotel around midnight on September 8, 2013. The hotel was easy to find and the location is very nice, right across the street from the entrance to the old town section of the city. It was raining, we were quite tired but the day was full of wonderful sightseeing and we were looking forward to a relaxing stay. The street was deserted, and the only sound was the sound of the water being pumped out of the hotels basement onto the street. Kind of odd, especially given the fact that it was right by the entrance to the hotel. We went inside where two young gentlemen were present at the reception. We checked in and asked about parking. The both spoke English well, and also one our sons spoke French to them, so there was no trouble communicating. They gave us a pass to the parking garage that is located under the structure and explained how to drive there (it is around the corner), We unloaded the car, neither one of them volunteered to help by the way, went ahead and parked the car. We had a bit of an issue finding our way out of the garage and into the hotel lobby since it is very dimly lit and there are no clear signs how to get back to the hotel. We got the keys to our rooms, and took our bags upstairs to the third floor. The rooms are large, and clean, and you actually get a suite with a bedroom and a living area. The furniture is a strange mix of wood and metal, the bed is large but not particularly comfortable, but after 12 hours of driving we just went to sleep. Both rooms were facing the street overlooking the wall of the Popes Palace. We got up in the morning and went to take a shower when I noticed that the base of the shower stall is covered in black mold. There is also a bath tub with the shower handle so we took our showers in there. After breakfast I went to the reception desk and told them about the problem. The gentleman at the desk spoke very good English but did not know, apparently, what the word "mold" meant. Since I took a picture of it I showed it to him and asked for different rooms. I have to add that the shower in our sons' room had the exact same problem. He shrugged his shoulders and told us that they will see what can be done. After breakfast we were shown four(!) different rooms, and they all had the same mold issue. So there was no reason to change. We just resorted to using the bath tub shower instead. Other than that, the city is very pleasant, we went on excursions for two days around Provence and Marseille, and we were really glad that we included this region in our travel itinerary. The weather was great, the food was absolutely outstanding anywhere we went and the people are very nice and friendly. As far as hotel is concerned, it has a great potential to be the best place to stay in Avignon. It just needs a little facelift and a TLC. So, visit Provence, enjoy the views, the food, the weather, the rich and colorful history and the people. But for now, stay at the different hotel.
- Official Description (provided by the hotel):
- At the foot of the Avignon remparts, the Avignon Grand Hotel provides 122 rooms and suites spacious of 40 m² and more with terrace or balcony. The hotel is also equipped with a relaxation area with a swimming-pool. It is perfectly located on the heart of the historic centre of the city and adapted for relaxing or working stay. It provides modern and traditional wide confortable spaces. You only have to get over the remaprts to reach the Cloitre Saint-Louis restaurant which is unique and full of history. All over the year, the restaurant offers you a sophisticated and light cooking. ... more less
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