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“Excellent location & good service” 4 of 5 stars
Review of Mercure Pont d'Avignon Centre

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Mercure Pont d'Avignon Centre
4.0 of 5 Hotel   |   2, Rue Ferruce - Quartier de la Balance | Gps: Parking du Palais des Papes, 84000 Avignon, France   |  
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Ranked #15 of 69 Hotels in Avignon
Mellieha, Malta
Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Excellent location & good service”
4 of 5 stars Reviewed February 12, 2013

Situated half way between the Popes' Palace and the Old Avignon Bridge (both of which are a couple of minutes away), this is probably Avignon's best located hotel. If you don't have heavy luggage, and coming to Avignon by train, you can just get the bus (we took route 5) and stop at Porte de l'Oulle, which is only 5 minutes on foot - otherwise a taxi from the centra train station (Gare D'Avignon Centre) will cost about 10 Euro.

The standard rooms are modestly sized, but without having a cramped feeling. Bathrooms are nice, with a proper bath, and perfectly working amenities. The hotel is spotless and the maids do an excellent job on cleaning your rooms, as well as being trustworthy - on one occasion I left behind my phone and some money in the room and everything was exactly where I left it. Excellent wi-fi connectiom, free to guests (although the registration can be a bit awkward). Breakfast is simple, mainly focused on local specialities and products - the only hot food available are scrambled eggs and sausage, but there is a good selection of fruit, bread, cereals - the works.

In February, we paid just 50 Euro each per night for all of this, so all in all we got an excellent deal, but the official rack rates, especially for summer seem to be very expensive. Make sure to check their website for special offers and if possible go on low season - you will have the town for yourself (and the locals of course) without any other tourists!

Room Tip: Be wary that being situated just outside of the town walls, most rooms are directly facing these wal...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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361 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Washington DC
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed October 13, 2012

We enjoyed this hotel, and its proximity to the Pope’s Palace and the huge Place de H’orloge square. We also had a view (small) of the river through one of the arches in the city walls. Many tourists walked through the streets beneath our windows, but when we closed the windows, we couldn’t hear any noise. We were on the 2nd floor. We valued the public parking garage immediately next to the hotel and the hotel’s 20% discount on the parking costs. As you pull into the parking garage, there is a small quick-parking area for Mercure hotel customer to deal with luggage and check in.

The breakfast was tasty, with plenty of breakfast items including scrambled eggs, and an interesting choice of cheeses. But be careful, there is a deep awkward step into the breakfast conservatory room-which is a lovely room. I chose other seating.

We booked a superior room, which was a fairly large room, on the corner of the hotel. We had windows on 2 sides. We also had a small sitting room with a couch. We had a tub shower in the bath. We stayed 4 nights, and we enjoyed this hotel. We paid 160 euro/night, excluding breakfast. I would use this hotel again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed October 4, 2012

We arrived in Avignon and picked up an accommodation brochure from the Tourist Information and chose this Mercure as it was near the river. The staff were helpful and welcoming (particularly the lady that appears to be a manager / supervisor, who is in the rear office), the room clean and comfortable.
Would definitely recommend.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellagio, Italy
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 20, 2012

We stayed at this hotel for a week in early September, and were very happy with our choice. Yes, the rooms could do with redecorating (the furnishings were fine) and the en-suite in our room was tired, BUT the staff were brilliant - very helpful and pleasant, from Reception staff to Breakfast Room staff and cleaners! The breakfast buffet had an excellent choice to suit everyone. The location couldn't be better. Two minutes from the Palais des Papes and very central, but tucked away from noise. If we visit Avignon again, this will be our first choice of hotel.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 14, 2012

Hi we had a lovely night here and very good breakfast in a lovely bright conservatory. You felt like you were in a castle as the old wall were visible. Excellent location with easy parking. My only small criticism was that our shower went all over the floor when you used it and there didn't seem any way of stopping it. Other than that very posh and felt spoilt.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
70 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed September 8, 2012 via mobile

Very easy to find and located next to multi-storey car park. Walk out front door and you're along side the bridge and a hundred yards from the Palace, so location couldn't be better. Public areas appear to have been freshly renovated, but the room was tired and in need of total refurbishment. Reception staff were really helpful.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
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Antwerp, Belgium
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 29, 2012

Stayed recently 3 days in Avignon with very hot weather ( 38 °) . The airco of the hotel is fantastic. Our room needed a refreshment: some painting and new furniture. Breakfast is very good, the hotel offers a reduction of 20 % on parking cost. Central and quiet location , several good restaurants within a 200 m walk; l'essenteil, le moutardier, l'isle sonnante. Don't forget on wednesday the market at St Rèmy de Provence

Stayed August 2012, traveled as a couple
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Additional Information about Mercure Pont d'Avignon Centre

Address: 2, Rue Ferruce - Quartier de la Balance | Gps: Parking du Palais des Papes, 84000 Avignon, France
Phone Number:
Location: France > Provence > Vaucluse > Avignon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#6 Luxury Hotel in Avignon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Pont d'Avignon Centre 4*
Number of rooms: 87
Official Description (provided by the hotel):
In the heart of Provence, located in a pleasant quiet area. 87 Rooms. Close to the famous Pont d Avignon and Palais des Papes. Small garden. Direct access to a public basement garage. Bus parking. Conference room (120 people). Bar. ... more   less 
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Also Known As:
Mercure Pont d`Avignon Hotel Avignon
Accor Pont d Avignon

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