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“Efficient and good location” 4 of 5 stars
Review of Mercure Pont d'Avignon

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Mercure Pont d'Avignon
4.0 of 5 Hotel   |   Rue Ferruce, 84000 Avignon, France   |  
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Hotel amenities
Ranked #20 of 69 hotels in Avignon
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
42 helpful votes 42 helpful votes
“Efficient and good location”
4 of 5 stars Reviewed October 4, 2012

We arrived in Avignon and picked up an accommodation brochure from the Tourist Information and chose this Mercure as it was near the river. The staff were helpful and welcoming (particularly the lady that appears to be a manager / supervisor, who is in the rear office), the room clean and comfortable.
Would definitely recommend.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Bellagio, Italy
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 20, 2012

We stayed at this hotel for a week in early September, and were very happy with our choice. Yes, the rooms could do with redecorating (the furnishings were fine) and the en-suite in our room was tired, BUT the staff were brilliant - very helpful and pleasant, from Reception staff to Breakfast Room staff and cleaners! The breakfast buffet had an excellent choice to suit everyone. The location couldn't be better. Two minutes from the Palais des Papes and very central, but tucked away from noise. If we visit Avignon again, this will be our first choice of hotel.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Windsor
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 14, 2012

Hi we had a lovely night here and very good breakfast in a lovely bright conservatory. You felt like you were in a castle as the old wall were visible. Excellent location with easy parking. My only small criticism was that our shower went all over the floor when you used it and there didn't seem any way of stopping it. Other than that very posh and felt spoilt.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
59 reviews 59 reviews
40 hotel reviews
Reviews in 37 cities Reviews in 37 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 8, 2012 via mobile

Very easy to find and located next to multi-storey car park. Walk out front door and you're along side the bridge and a hundred yards from the Palace, so location couldn't be better. Public areas appear to have been freshly renovated, but the room was tired and in need of total refurbishment. Reception staff were really helpful.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 29, 2012

Stayed recently 3 days in Avignon with very hot weather ( 38 °) . The airco of the hotel is fantastic. Our room needed a refreshment: some painting and new furniture. Breakfast is very good, the hotel offers a reduction of 20 % on parking cost. Central and quiet location , several good restaurants within a 200 m walk; l'essenteil, le moutardier, l'isle sonnante. Don't forget on wednesday the market at St Rèmy de Provence

Stayed August 2012, traveled as a couple
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Horley, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 5, 2012

Right next to the Pont d'Avignon and the Popes Palace is 2 minutes walk. Bedrooms are standard size and are quiet and quite comfortable but do need some updating. Breakfasts are great with so much choice and the room is set half in the conservatory overlooking the small courtyard garden. Staff are very pleasant and helpful. The reception/bar area did have a slight sewerage smell which fortunately didn't extend to the bedrooms! We noticed this in a few areas of Avignon, so must have been a general problem.

Room Tip: Top floor is quietest
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2012

Avignon is a great place.....wonderful atmosphere...so much to see. Hotel is very well placed & parking was easy to find. We were upgraded as Hotel was busy due to festival time. We had a wonderful stay.....only comment is that the decor of the rooms & corridors is very dated & tired...it all needs a 'refresh'...apart from that...superb!

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Pont d'Avignon

Address: Rue Ferruce, 84000 Avignon, France
Phone Number:
Location: France > Provence > Vaucluse > Avignon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#6 Luxury Hotel in Avignon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Pont d'Avignon 4*
Official Description (provided by the hotel):
In the heart of Provence, located in a pleasant quiet area. 87 rooms. Close to the famous Pont d Avignon and Palais des Papes. Small garden. Direct access to a public basement garage. Bus parking. Conference room (120 people). Bar. ... more   less 
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Also Known As:
Mercure Pont d`Avignon Hotel Avignon
Accor Pont d Avignon

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