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“Excellent value for money and it's posh!” 4 of 5 stars
Review of Mercure Pont d'Avignon

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Mercure Pont d'Avignon
4.0 of 5 Hotel   |   2, Rue Ferruce - Quartier de la Balance | Gps: Parking du Palais des Papes, 84000 Avignon, France   |  
Hotel amenities
Ranked #20 of 69 Hotels in Avignon
Windsor
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Excellent value for money and it's posh!”
4 of 5 stars Reviewed September 14, 2012

Hi we had a lovely night here and very good breakfast in a lovely bright conservatory. You felt like you were in a castle as the old wall were visible. Excellent location with easy parking. My only small criticism was that our shower went all over the floor when you used it and there didn't seem any way of stopping it. Other than that very posh and felt spoilt.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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284 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Top Contributor
63 reviews 63 reviews
43 hotel reviews
Reviews in 41 cities Reviews in 41 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 8, 2012 via mobile

Very easy to find and located next to multi-storey car park. Walk out front door and you're along side the bridge and a hundred yards from the Palace, so location couldn't be better. Public areas appear to have been freshly renovated, but the room was tired and in need of total refurbishment. Reception staff were really helpful.

Stayed September 2012, traveled as a couple
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Antwerp, Belgium
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 29, 2012

Stayed recently 3 days in Avignon with very hot weather ( 38 °) . The airco of the hotel is fantastic. Our room needed a refreshment: some painting and new furniture. Breakfast is very good, the hotel offers a reduction of 20 % on parking cost. Central and quiet location , several good restaurants within a 200 m walk; l'essenteil, le moutardier, l'isle sonnante. Don't forget on wednesday the market at St Rèmy de Provence

Stayed August 2012, traveled as a couple
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Horley, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 5, 2012

Right next to the Pont d'Avignon and the Popes Palace is 2 minutes walk. Bedrooms are standard size and are quiet and quite comfortable but do need some updating. Breakfasts are great with so much choice and the room is set half in the conservatory overlooking the small courtyard garden. Staff are very pleasant and helpful. The reception/bar area did have a slight sewerage smell which fortunately didn't extend to the bedrooms! We noticed this in a few areas of Avignon, so must have been a general problem.

Room Tip: Top floor is quietest
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2012

Avignon is a great place.....wonderful atmosphere...so much to see. Hotel is very well placed & parking was easy to find. We were upgraded as Hotel was busy due to festival time. We had a wonderful stay.....only comment is that the decor of the rooms & corridors is very dated & tired...it all needs a 'refresh'...apart from that...superb!

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 13, 2012

A fairly old and tired hotel with no in house restaurant and fairly average service. Room was extremely dusty and pillows were terrible. But it was in a brilliant location within 2 minutes walk to major tourist attractions. Worth putting up with a bit of dust for a short stay but probably wouldn't put in an extended visit here. There was a balcony but no furniture to sit on and a rather rancid smell emanating from just outside. Just ok.

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Pont d'Avignon

Address: 2, Rue Ferruce - Quartier de la Balance | Gps: Parking du Palais des Papes, 84000 Avignon, France
Location: France > Provence > Vaucluse > Avignon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#7 Luxury Hotel in Avignon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Pont d'Avignon 4*
Number of rooms: 87
Official Description (provided by the hotel):
In the heart of Provence, located in a pleasant quiet area. 87 Rooms. Close to the famous Pont d Avignon and Palais des Papes. Small garden. Direct access to a public basement garage. Bus parking. Conference room (120 people). Bar. ... more   less 
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Also Known As:
Mercure Pont d`Avignon Hotel Avignon
Accor Pont d Avignon

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