It is one of the most regrettable choice of my journey to southern france. I agree that it is not expensive for a two star hotel in provence, but certainly in Arles, this lay-back little city there would be a better choice.
The lobby is magnificient, and decieving. You will not find the same quality of decoration, nor the facility of such standard in your room. The room is filled with a smell of old furniture, walls painted so roughly with a bizarre green color, windows about 4 meters high to the ground so you can never reach, furniture not quite usable so finally you'll find you have only a bed that is usable. Watch out there is no heater. In March on a rainy day, you'll feel cold.
The worse thing is that the entire building is filled with this strange atmosphere that makes you feel so uncomfortable. Looks like it is haunted or it is actually a vampire residence.
The service is quite terrible. It is basically run by two people, an old lady and a middle-age man, who are not doing any service but only reservation. They are basically absent the entire morning so if you need anything in the morning, you will find nobody but the femme de menage, who's only doing the breakfast and housekeeping. Breakfast is so ordinary and the worse is that you have to wait 30 minutes before it is served.
Finally, don't trust the website. If you really need to stay in this hotel, ask them to show you the room before you pay or make any decision.
- Also Known As:
- Saint Trophime Hotel
- Saint Trophime Arles
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