We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Review” 2 of 5 stars
Review of Ibis Budget Arles Palais des Congres

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save
You added Ibis Budget Arles Palais des Congres to your Saves list
Ibis Budget Arles Palais des Congres
1.0 of 5 Hotel   |   Avenue de la premiere division F, 13200 Arles, France (Formerly Etap Hotel Arles)   |  
Hotel amenities
Ranked #15 of 55 Hotels in Arles
Write a Review

177 reviews from our community

Traveler rating
    36
    86
    35
    14
    6
See reviews for
47
95
12
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 18, 2013

We loved our 3 night stay here! Friendly staff, great location, large, clean room. We enjoyed the close proximity to the historic areas of Arles, museums, and business areas, and easy access to the highway. We were there in late April, and the grounds were gorgeous, with irises and wisteria in full bloom, with a bright green, grassy, hilly area out back that lead to a pond. Parking was free and ample and the pool was clean and sparkly. The bathroom had one of the longest and deepest tubs I've ever seen, and there was plenty of counter space. Towels were generous.The closet was roomy. The bed was an average budget bunk-style (with larger bed on bottom and single on top,) but we slept well. We did not have the hotel breakfast, opting instead to bring our own food to the room. One evening, we went to the grounds of the nearby Roman museum and had a picnic overlooking the Rhone. Can't wait to go back to Arles!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 15, 2013

I am torn about this hotel because the staff were wonderful, maybe the friendliest and most attentive I have ever encountered in a hotel. But the property was dumpy and depressing, located in a really sketchy area, the breakfast was lacking (even by Ibis Budget standards), and the place just seemed sad.

When we pulled up, we expected there to be gated parking per the Ibis website. There wasn't, and instead we were greeted with large signs warning us of theft and indemnifying the hotel against our likely losses we'd suffer in that car park. It wasn't a surprise, since later that day, as we walked the 10-15 minutes to the city centre, we noticed the chickens roaming freely in the shantytown immediately next door, as well as the broken glass and rubbish strewn about everywhere. We then enter though the automatic glass doors (very nice!) and see the lovely counter and gorgeous lobby from the photo on the website. The attractive woman behind the counter greeted us and then said, "oh, this is the Mercure counter. Ibis is around the corner."

So we walk approximately 75 cm and turn the corner to find a tiny counter--no glass and hardwood--with an equally friendly and professional hotel worker who checks us into the Ibis room. We get a code, not a key, and go to our room. To get to it, we have to take the Mercure lift and walk through the Mercure halls. It all seems so strange, really, like passing through the business and economy sections of the airplane to be seated in the lavatory. But this was the room we paid for, so I suppose all's fair.

The building, I came to understand, houses both the Ibis Budget and the Mercure hotels. A strange arrangement, to be sure, which results in two different rooms serving two different levels of breakfast buffet. I should have chosen Mercure, as the Ibis breakfast was truly lacking. The fruit salad, which was the only healthy option, was bitter. Bitter fruit. Everything else at breakfast, while wholly uninspiring, was fine, albeit sparse as an array of choices.

Again, I suppose you get what you pay for, and what we got was a clean room, even if the carpet and fixtures are worn and sad, much like the exterior of the property. The bed was unmade when we got there, and the lights inadequate for illuminating the room. But as I said, the staff were very kind and friendly, though they forgot to credit my Accor account for the stay and I am stil waiting for them to correct this.

On the plus side, it is an inexpensive way to stay in Arles, close to everything, adjacent to free-roaming chickens (if that's your thing), and, luckily, nobody stole anything from us despite the many warning signs posted by management.

I doubt that I would stay there again, however. There's a "red Ibis" about 5 minutes away in a much better neighbourhood, and for the minimal difference in price, I would opt to stay there instead.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 12, 2013

When you book to Etap, you know which level of facilities and services to expect. So they did it 100 %. Cheerful staff, restaurant with etap prices, but you need to be ready for a walk if you iwsh to get to some "central" places. Recommended!

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 1, 2013

This Etap is inside the Mercury hotel, the rooms are together. So, stay at Mercury for the price of Etap.

Giant rooms, nice neighborhood, nice bathroom, nice staff, good everything, except for the clealiness. Carpet was a little dirty. But, in the end, great for the price.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 28, 2012

Martine on reception was lovely. The way this hotel is joined to the Mercure Hotel has a number of advantages - big hotel facilities (restaurant) with economy prices. Handy for main routes but 'a pied' to Arles is a little tedious.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 4, 2012

Right off the main highway, and a couple of blocks from the fantastic Archaeological Museum and the Rhone. A 3 minute drive to the city center. Friendly staff, good wi-fi service. Nice pool. Only downside was the slow elevator.

  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Ibis Budget Arles Palais des Congres? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Budget Arles Palais des Congres

Address: Avenue de la premiere division F, 13200 Arles, France (Formerly Etap Hotel Arles)
Location: France > Provence > Bouches-du-Rhone > Arles
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 55 Hotels in Arles
Price Range (Based on Average Rates): $
Hotel Class:1 star — Ibis Budget Arles Palais des Congres 1*
Number of rooms: 64
Official Description (provided by the hotel):
The ibis budget Arles Palais des Congrès hotel has 64 completely renovated rooms all with private bathrooms. Our breakfast room has been freshened up in a modern and warm style. Customers can use the Internet, our welcoming relaxation area, and the restaurant and pool at the ibis Styles, which is in the same location as the ibis budget. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR and Odigeo so you can book your Ibis Budget Arles Palais des Congres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Ibis Budget Arles Palais des Congres, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.