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“Good chain hotel” 4 of 5 stars
Review of Campanile Arles

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Campanile Arles
3.0 of 5 Hotel   |   Rue Charlie Chaplin | ZAD de Fourchon, 13200 Arles, France   |  
Hotel amenities
Ranked #32 of 57 Hotels in Arles
London, England
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Good chain hotel”
4 of 5 stars Reviewed September 25, 2012

This is a chain hotel in an out of town location close to main through roads. If you accept these basic facts you will not be disappointed. We stayed there for 5 days while exploring western Provence. All the rooms are in a separate three story block (no lift) about 50 metres from the main hotel building. Our room was perfectly adequate albeit quite compact. The main gripe was that the wifi capacity was very limited - in the evenings when people were in their rooms it was difficult, if not impossible, to get a connection. The restaurant in the main building served good continental breakfasts and the couple of evening meals we had were fine.

Room Tip: Facing away from the main road.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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77 reviews from our community

Traveler rating
    7
    35
    19
    10
    6
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16
39
3
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 28, 2012

The room we had was not in the same building as the reception. In fact it was the furthest building away from the reception, which meant although our room was nice and newly decorated, we had no wifi signal whatsoever.

Room Tip: ask for a room which is close to the reception.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed July 22, 2012

The Good:
Very friendly staff. Good buffet dinner (if you prefer cold food) and nice choices of deserts. Didn't try the breakfast so not sure how that one is.
Clean Room. Quiet location. The long desk along the window provides lots of room for small items to be placed there. Enough charging power outlets. Free kettle in the room. The "closet" area has nice design that can fit quite few items as well. The standing shower is roomy.

The Bad:
When we arrived in the afternoon, the room has a stinky smell, it's like somebody just had their business in the toilet. The beds (single ones) are very uncomfortable, feels like you can roll off it any minute. You need to be absolutely still while sleeping.
One strange thing is, the room key needs to be updated every time we come back. It's such a hassle to walk 3 floors (no elevators) and realize the room key isn't working, and have to drag your tired feet all the way to the front desk. The lady at the front desk seemed to be used to this, so I am not sure if it's written somewhere that this is normal.
The internet is not stable. You might have to reconnect (the whole log in process) every 20 min or so.
Even though we enjoyed our buffet dinner there, we wish there could be hot food available. There's absolutely none. There's only 2 people running the show for the entire evening, and one of the have to attend the front desk as well. Feels like they are a bit understaffed. Comparing this one to the one we stayed few days before in Carcassone, this one is definitely not as good.

If you are not driving, I suggest not to stay at this hotel if you plan to explore Arles.

I would give it 2 star but the friendly people at the front desk bump it up to 3.

Room Tip: Call them early and ask for a ground floor. The upper floors are such a hassle to get to with those...
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rockport, Washington
Top Contributor
54 reviews 54 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 21, 2011

This hotel is between two roads in a fairly quite location. It is reasonably new with nice clean rooms. It offers breakfast if you desire. The staff were very nice!

  • Stayed November 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Washington
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 16, 2011

This was a new style Campanile, nice rooms which are brighter than the older style ones. Had an excellent nights sleep even though the hotel is near a main road. Good car park and a bit of grass to walk our dog in the morning and evening. Drove into Arles, probably could walk if had more time available. Next to plenty of shops. Ate in campanile restaurant, staff let the dog in too, which was excellent.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bradford-on-Avon, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 9, 2011

Directly off the motorway on an industrial estate. 60's style accommodation reminiscent of Butlins during that era. Room small but clean. Tea and coffee making facilities in each room. Restaurant offers an evening meal however getting served is unlikely a staff did not appear to acknowledge guests. Buffet breakfast available at an additional cost; choice limited. The hotel is more geared up for business trade rather than tourists. The town is approximately a 20 minute walk away from the hotel.

  • Stayed July 2011, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Cincinnati, Ohio
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 23, 2009

Just wanted to give an update to the last review. I had a reservation at the Campanile Arles for July 12, 2009 and was very worried after reading the last review. I couldn't change my hotel because there was a photography exhibit in Arles and all hotels were full, so I had no choice. I checked the sheets and mattress and they looked brand new. I have no doubt that the previous poster had problems with bed bugs. I just wanted to let people know that I did not see any and it looked to me like the hotel took measures to alleviate the problem. They were also very nice and helpful with a tour that I had scheduled. The hotel is a taxi ride away from the train station, so it is not central, but there is a restaurant there and I liked my meal very much.

  • Stayed July 2009, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Campanile Arles

Address: Rue Charlie Chaplin | ZAD de Fourchon, 13200 Arles, France
Location: France > Provence > Bouches-du-Rhone > Arles
Amenities:
Bar / Lounge Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #32 of 57 Hotels in Arles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Campanile Arles 3*
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Also Known As:
Campanile Hotel Arles

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