We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“First class hotel - great service and friendly staff” 5 of 5 stars
Review of Hotel Jules Cesar

Save Saved
You added Hotel Jules Cesar to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Jules Cesar
5.0 of 5 Hotel   |   Boulevard des Lices, BP 116, 13631 Arles, France   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #13 of 57 hotels in Arles
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“First class hotel - great service and friendly staff”
5 of 5 stars Reviewed 1 week ago

This hotel went beyond the call of duty to make our stay a special one, including an upgrade as we were on our honeymoon. From the valet parking to the bringing of our luggage to the room right through check out, we were met by friendly staff. Enjoyable stay and we highly recommend.

Room Tip: We had a room looking on to the cloistered courtyard and were told by concierge that this was the be...
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

24 people have reviewed this hotel

Traveler rating
    10
    10
    4
    0
    0
See reviews for
2
15
1
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
London, United Kingdom
Top Contributor
148 reviews 148 reviews
85 hotel reviews
Reviews in 90 cities Reviews in 90 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had 4 nights at this hotel which has recently undergone a refurbishment. 3 stars makes it sound like it wasn't a great experience - it was fine, but 3 stars always means for me not so much that I would not recommend it, but that I would actively look at something else before going for this one again, and that sums up the Jules Cesar. Plus points - very nice service, excellent bed - we had a REALLY good few nights' sleep! Our room on the ground floor/basement was rather dark (no more than a lot of Provencal-type places) so that helped with getting good sleep. Very quiet too. The decor is certainly different but I am not sure it goes THAT well with the building, though there were some touches I enjoyed such as the "flagstone" carpet in the corridor and the "tile" carpet in the lobby. There is a small, but very nicely-done pool as well. We didn't have breakfast as it was Euro20 per person which seems quite a lot - and the breakfast room was EMPTY. We didn't have dinner there either, and the restaurant looked very quiet at dinner. We had a drink in the bar the first night, but didn't go back afterwards as it was Euro 28 for 2 drinks - admittedly including a Euro16 glass of house champagne and guess what - for the rest of the time the bar was pretty much empty. We didn't use the car parking as you can either pay for it to be valeted for Euro20 a day, or you can use the parking meters (daytime only) right outside the hotel, or park in the car park next door (I suspect the same as the hotel uses) for Euro 15 a day. Anyway, I think you get the picture. It is a very very quiet hotel at the moment (though admittedly Arles also seemed quiet - surprising for August) and I think they probably need to do something to boost the F&B uptake! It would be nice to have a bit of a jazzy vibe (or anything musical) when you walk in. Otherwise, the rooms were OK but the lighting was terrible - it was impossible to read in bed with just the side lights on in our room. The bathroom lighting was not great for make up and whilst the stone sink looked lovely, the wooden cabinet it was on meant there was very limited space for washbags, nowhere to put the soap and, ooh, a convenient 3cm gap between the back of the cabinet and the mirror, for things to fall down. No way this bathroom had any female input into its design! Overall rather a triumph of form over function! Great situation in town but I would be hard pushed to justify returning there, despite the lovely staff. They have tried really hard with the refurb but just haven't quite got there yet.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Top Contributor
59 reviews 59 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

“We confirm you that our hotel is now totally renovated and that works are completed. Don’t worry about your arrival.” That’s the email I received on 14th May. So we were more than disappointed on 11th June to arrive and find that the room we had booked on the lower level was unfinished, as was that entire level, the garden, and the pool. Indeed work, largely unobtrusive, continued throughout the hotel during our week long stay. The room we were provide was newly refurbished, and had a certain style, but was rather dark, and in a some ways stylehad triumphed over function – for example, the position of lighting rendered it impossible to read in bed, and the aircon never seemed to settle to a just right temperature, no matter how minute the adjustments we made to the thermostat. This was a wheelchair accessible room, but the door had a very powerful closer. Most hotels fit slow closers to these rooms. The wet room, was spacious with lots of nice L’Occittane toiletries, but the floor did not drain well, leaving some pools. Also a shower seat is normal in accessible rooms. We mentioned it to the architect (yes he was on site), and one appeared the same day.
Our plans to spend time in and around the pool or reading in the garden were rather stymied by those still being under refurbishment. We spent some time in the public Jardin d’Ete across the road, but it’s really not the same thing. We felt we had a room, but no hotel to go with it! An added annoyance was the newly installed wheelchair lift at the entrance. This worked erratically throughout our stay, trapping my wife inside on two occasions. However, the hotel insisted there was no problem. In the end we refused to use it and carried the wheelchair up and down the stairs with the help of the porters Guillaum and Pierre – both friendly helpful characters and a credit to the hotel. Together with the female General Manager, these seemed the only staff who knew how to smile.
The breakfast room had a step to get in, another wheelchair problem, so we breakfasted outside at a pleasant pavement café up a side street. Perhaps a ramp would have been available had we asked.
The renovated bar was very modern dominated by a very large mural photo of a scantily clad handsome young man viewed from behind, which my very open minded wife thought rather inappropriate.
On the positive side, when I wanted to hire a car every operator in town told me they were fully booked, but the hotel managed to get me one. Yes, from one of the operators who had told me they had no cars available. And when it was raining and the two porters ran to the car with umbrellas as soon as we pulled up we felt they were motivated by more than just doing their job.
Things should be different when the refurbishment is complete – which I suspect may be several months. We caught a grand old lady still fitting herself into a new suit of clothes. Even when the new outfit is complete, I think she will need to change her attitude to customers a little if she is to succeed in the modern world.

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Top Contributor
80 reviews 80 reviews
10 hotel reviews
Reviews in 34 cities Reviews in 34 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On a road trip through France we stayed at the Hotel Jules Cesar. It was one of the best hotels on our trip. Perfect location, great staff and the room was beautiful which looked out on the cloister. Everything was clean and modern and only a short walk to the center for sightseeing, shopping and dining. I would highly recommend this hotel - it is elegant and unusual - a rennovated convent in a very old builing. Beautiful!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 3, 2014

We had the pleasure of staying 3 nights here. The staff are wonderful, especially the bellman who parked our car, greeted us with a smile, and was very helpful. The hotel has been recently renovated and our room looked into a cloister. Bathroom was clean and modern and the location was absolutely perfect, a short walk to square Van Gogh, and dining. If you can, stay here, you won't be disappointed.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

We received a very pleasant welcome. The service was perfect in every respect. The hotel is refreshing compared to others we experienced locally as it has just been renovated and re-opened. The decor is amazing and elegant. The elevators are there and very functional (in response to a recent review). Great value. Very conveniently located for car travel and also for walking to the city center and sites.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 2, 2014

The hotel has a very vibrant and exciting decor throughout and is a visual delight. The restaurant produced a stunningly good meal. Our bedroom (Classique) was very neat and compact, and the bathroom not for anyone large. As the hotel had ony been open 2 weeks since its refurbishment there were some teething problems - the internet connection was poor, the swimming pool and garden were not open - but when these are sorted out it'll be very, very good.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Jules Cesar? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Jules Cesar

Address: Boulevard des Lices, BP 116, 13631 Arles, France
Phone Number:
Location: France > Provence > Bouches-du-Rhone > Arles
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Arles
#11 Romantic Hotel in Arles
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Jules Cesar 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Tingo, Priceline, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Hotel Jules Cesar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jules Cesar Hotel
Jules Cesar Arles

Owners: What's your side of the story?

If you own or manage Hotel Jules Cesar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.