As a previous reviewer mentioned, the reception looks great, very stylish....then.....you go to your room; reminded me of a Motel in an old movie that had not moved on, awful, very tired and cheap, our room had a bath with a shower attachment. The fridge looked like it was from 1950 and was so hot I thought it was a cooker!!! Why they tried to enclose it in a wooden case I have no idea, it just made it over heat. Needless to say we went back down to reception to ask for a room with a shower. Phillipe was very helpful, he offered us a 'modern' room for an extra 10 Euros per night, we checked one out, it is actually the one in the photo for this hotel, black headboard, much, much better. Why they do not spend money on this hotel I dont know. We never had breakfast here or ate here, however, it seems they generate a lot of money by having tour buses stop over, but again, the seats in the dining room are cheap plastic ones like you had at school
There was one particular member of staff that was really miserable, not helpful at all, a very negative attitude, sorry don't know his name, but he is good at shrugging his shoulders!
As for location, I must say it was very good, credit where credit is due. We used the hotel for a base to explore Provence and it worked out well for us, especially in the 'modern' room! Oh and the rooms are immaculate, very, clean and cleaned daily....Would we stay here again..no,not unless it is updated.....
- Official Description (provided by the hotel):
- Comfortable Low-rise Commercial Hotel located near the Camargue, convenient to the Rhone River & the Palais des Congres. ... more less
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- Also Known As:
- New Hotel Arles