we booked this Hotel mainly as it advertised outdoor Swimming Pool
But we found out that it has a retractable roof which the hotel reception Staff are Reluctant to open.
6 days we stayed and 6 days we had to ask out of the 6 they opened the roof just 3 times and on every occassion they came up with Excuse Its too windy or it is going to Rain or it Rained Yesterday which it never did.
They also advertise a bar which was never Open
The Breakfast was Sub standard
The Manageress was a waste of Time.Not interested in our complaint
Annoying thing was it took only 10 minutes to open the roof
Apart from That the Hotel was Modern the Room was spacious and the Location Excellent
The Fitness Suite Couldn't gain access so cant comment
- Official Description (provided by the hotel):
- Comfortable Low-rise Commercial Hotel located near the Camargue, convenient to the Rhone River & the Palais des Congres. ... more less
- Reservation Options:
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- Also Known As:
- New Hotel Arles