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“Great location” 4 of 5 stars
Review of Aquabella Hotel

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Aquabella Hotel
4.0 of 5 Hotel   |   2, rue des Etuves, 13100 Aix-en-Provence, France   |  
Hotel amenities
Ranked #10 of 68 Hotels in Aix-en-Provence
Tucson
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Great location”
4 of 5 stars Reviewed June 1, 2013 via mobile

We picked this hotel from other reviewers. Great location for exploring the city on foot. The breakfast was perfect--buffet with many choices. Hotel staff apoke good English. Bed was comfortable. Would stay here again.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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587 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 23, 2013 via mobile

The hotel is very nice. The amenities are great. You have direct access to the thermal baths. The pool is absolutely amazing and the rooms are ok.
But the service is not at the level of a three star hotel. They rush you at breakfast, don't serve you well, don't help you with anything, don't communicate well. Very junior team... A pity because the hotel is very nice.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 21, 2013 via mobile

Generally a very good hotel but you will have interrupted Sleep every night from nightclub located very close to the back left side back of the hotel where noise is especially loud when it closes at 1 or 2 am and the drunks walk down the block all along the back of the hotel. And some nights the nightclub within the hotel has loud music and made the window shake when the Macarena played.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Top Contributor
63 reviews 63 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 17, 2013

I would definitely recommend staying here!

The hotel is very conveniently located, being a few minutes walk from the town centre. It is well decorated, spacious and the staff were friendly.

The guestrooms are of good quality with a large comfortable bed. I stayed here for a business trip so unfortuntely didnt have time to test the spa!

I had breakfast - it was very good with many different options to choose from!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ukraine
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 10, 2013

Very good location, close to the area with plenty of restaurants. Really spacious rooms, great possibility to have breakfast outside and fully enjoy its richness. Very good infrastructure with meeting rooms and SPA which makes the place perfect for incentive travelling consolidating business and wellness leisure.
Fot the next trips to Aix would not look for any other hotels as this place makes you very comfortable and wish to return.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tring, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 27, 2013

The Hotel is well situated in a quieter part of Aix, it suggests that Thermes Sextius are part of the premises, this did not appear to be the case when we stayed there last week, the staff at the Thermes weren't interested in our business. The hotel rooms are spacious and the Breakfast is excellent - though they could learn to crispen up the bacon. The Bar area needs some character and more comfortable chairs, prices are a bit steep, but then they are everywhere in Euro land.
On our first night we ate in the Orangerie, well the temperature was low circa 5C oustide and it was inside too, nothing was done to make the clients comfortable, we all ate in at least heavy coats, they said that the heating was broken, but were not prepared to compensate, and that is why only ****. The reception was well if over manned.Would I stay there again, no.....

Room Tip: Ask fro one overlooking the pool.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 21, 2013

The hotel Aquabella looks really nice in so many respects. It is a spa hotel although the facilities are expensive. The pool area is very nice although the pool could be bigger and the shallowness at one end is annoying to do any lengths.

There is a lovely garden area and you can have breakfast outside which is very pleasant. However the quality of food and choice at breakfast needs to be greatly improved.

The biggest thing they need to improve are the rooms. They are small and pokey - especially the bathrooms. For the price and quality of facilities of the rest of the hotel - the bedrooms really left it down.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aquabella Hotel

Address: 2, rue des Etuves, 13100 Aix-en-Provence, France
Location: France > Provence > Bouches-du-Rhone > Aix-en-Provence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Aix-en-Provence
#6 Luxury Hotel in Aix-en-Provence
#8 Romantic Hotel in Aix-en-Provence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Aquabella Hotel 4*
Number of rooms: 110
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Also Known As:
Aquabella Hotel Aix En Provence
Aquabella Aix En Provence

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