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“The stylist spoils it again!” 4 of 5 stars
Review of Mercure Poitiers Centre

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Mercure Poitiers Centre
4.0 of 5 Hotel   |   14 Rue Edouard Grimaux, 86000 Poitiers, France   |  
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Hotel amenities
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2 nights = up to 40% off
Ranked #2 of 36 Hotels in Poitiers
Certificate of Excellence 2014
Yorkshire
Top Contributor
88 reviews 88 reviews
84 hotel reviews
Reviews in 80 cities Reviews in 80 cities
55 helpful votes 55 helpful votes
“The stylist spoils it again!”
4 of 5 stars Reviewed May 21, 2013

Poitiers is a very tightly packed town on a hill,with few central hotels.The Mercure has an excellent location on a very quiet street.If you are an expert you can get a car in front to unload,otherwise it is 5 minutes gentle uphill from the Theatre multistorey carpark,to which the hotel sells reduced price tickets.
Much is made of the architectural features,but the building is actually a concrete shell at street level,and the majority of the rooms are in a modern structure off the west end of the old church.The second floor breakfast room has the clerestory windows and some low vaulting,the stairs are interesting,but only the expensive rooms would not be dominated by exposed concrete.I did not eat in the restaurant which occupies the lower part of the nave,strangely crisscrossed by leaning concrete colums supporting a keel-shaped mass of concrete which is the underside of the second floor.
My room was a low priced one on the nominal ground floor,which is actually about 8 feet above the street.It had a peculiar layout,with a bathroom area ,between the bed and the window,reached by two steps.The lower step,in a restricted space at the foot of the bed,had a hazardous sharp corner formed by two mitred metal edging strips.I put a large sticking plaster on this,to prevent having to apply said plaster to my shin! The walk-in(why?-room unsuitable for disabled) shower has no door,so that water reaches the bedroom carpet.The bathroom basin is also impractical,being a trendy shallow bowl sitting on a wooden shelf.It even has the added annoyance of having no plug or waste valve. The WC is in the position ,by the room door,usually taken by the bathroom.It has rough emulsion painted walls which are clean at present,but obviously cannot remain so.
Apart from these annoyances,the bedroom is excellent for sleeping,with a comfortable bed and crisp sheets.There is a small desk to work at,but no easy chair,nor space for lounging.The limited space,and lack of furniture,make the room hard to keep tidy.
Breakfast has all the usual items,and some local specialities.I think it is well worth the 15 Euros.

Room Tip: Odd number rooms on the ground floor have the inconvenient bathroom arrangement;the even numbers loo...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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213 reviews from our community

Traveler rating
    97
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    19
    7
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Brighton, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 7, 2013

The hotel is built around a Jesuit church so is full of interesting features. However the cheaper rooms are modern but clean and simple.

The location in the centre of town makes it ideal for exploring the city.

The restaurant in the hotel is independent and very expensive even for breakfast, so we always went elsewhere to eat.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Paris, France
Top Contributor
215 reviews 215 reviews
39 hotel reviews
Reviews in 61 cities Reviews in 61 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed April 7, 2013

Surprisingly good for the price (but remember it's Poitiers, not Paris).
Great staff, beautiful rooms.
Key point: there are *new* rooms (totally modern) and *funky* rooms (exposed beams, etc).
The funky rooms are more romantic and charming.
The modern rooms are more practical and perfect in a neutral way.
I was here for work and preferred my new, neutral room.
But if I was here as a couple I would've asked for one of the older, remodeled rooms.
It's a gorgeous place and worth every penny. Highly recommended.
[fyi: spotlessly clean, perfect location, very quiet].

Room Tip: If you want a modern, neutral room, #205 is perfect. For something more romantic ask for the 4th fl...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Geneva
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 4, 2013

I had reserved a suite and was amazed by the quality of the bathroom, seemed more like a Hyatt than a French bathroom ( no disrespect meant). Staff very friendly and efficient, great breakfast, excellent location. However please note it is quite a trip to walk from the Train station because you have to climb hundreds of steps to get to the hotel level which is in the old town. Once there however, the old town is at your doorstep... Very pleasant experience overall, especially for the price.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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oxford
Top Contributor
73 reviews 73 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed February 3, 2013 via mobile

Overall a great choice of place to stay in Poitiers. The location of this hotel is perfect - very central, but on a quiet side road so no noise. The building is really well converted, with architectural surprises all over the place. If you stay, make sure you use the stairs instead of the lift to see one of the most beautiful parts of the building.

Staff were helpful, and spoke English which we appreciated when our French ran out.

The room is the reason why this review isn't five stars. We'd booked a superior room, and whilst the bed was comfy the room itself was not. The walls are bare plasterboard (on purpose - fits the overall aesthetic, but feels cold), the en suite was behind a curtain in the corner of the room and the only place to sit was a padded stool or window seat which meant learning against the cold, rough walls. A bit more comfort would have been appreciated.

Back to positives: breakfast, although not cheap at 15 euros is good and there's lots of choice, and Internet access meant we could check emails, surf, and FaceTime our kids ( although not stream media).

Overall a good choice of hotel, and we would return, but expect a design experience rather than luxurious comfort!

Stayed January 2013, traveled as a couple
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Poitiers
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 2, 2013

We happily spent the night and some of the day here as part of a birthday celebration for my husband.
We chose it as it is in our nearest city, has reviewed well on TripAdvisor, and is a fascinating building to enjoy.
Mercure, Poitiers is a cleverly and sympathetically converted Jesuit Chapel. Ideally the restaurant we'd chosen for our gourmet experience is also part of this grand building.
Our room was a Privilege room which meant it had many extras; dressing gowns, slippers, toiletries, etc. I was expecting a little more luxurious, and hoping that we would be enjoying the high vaulted ceilings of the building.
The room was very clean (I suspect that the conversion and hotel are quite new, as places I'd expect to show grubbiness and wear were still pristine).
The king size bed was comfortable, my husband had a good nights sleep. The sheets could be a little softer for me, and I see there is another review about the "sandpaper" sheets.
Our room overlooked the quiet paved street, very little through traffic and noise.
The staff were attentive and helpful, reception was manned each time we came through and even though we speak French, the receptionist greeting us upon arrival was happy to speak in English to us. We'd arrived a little after noon, and were able to go to our room straight away.
We'd pre-ordered breakfast for the following morning which we requested in our room. Trays were brought at a time of our choosing (before 11am it being Saturday) and there was plenty of choice on the tray plus little paper bags to take away what we couldn't eat there and then.
Car parking was just a few metres along the street and for 24hrs cost us €5.
It was a very wet and windy day and we were pleased that we'd chosen Les Archives to eat in as we didn't need to go out into the rain.
We feel like we've been away for a weekend break and being so close to home was a bonus.
Will definitely be back, possibly for my birthday in July.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Poitiers Centre

Address: 14 Rue Edouard Grimaux, 86000 Poitiers, France
Phone Number:
Location: France > Poitou-Charentes > Vienne > Poitiers
Amenities:
Hotel Style:
Ranked #2 of 36 Hotels in Poitiers
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Poitiers Centre 4*
Number of rooms: 50
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