The outside area of the apartment is excellent, with your own patio set and sunbeds, the area is kept very nice as is the pool itself.
We arrived after a 10 hour drive and were welcomed with a bottle of wine on our doorstep. Nice touch! As we entered the apartment, I went to the fridge to put in some items we bought on our journey. The fridge hadn't been cleaned out and had food and drink spills still there. Not a big problem, I cleaned it but then noticed crumbs and bits of paper on the small table near the door, 2 egg cups still had yolk stuck to the side,plastic tumblers with orange juice still inside. The kitchen sink didn't look like it had seen any bleach for a long time. We washed all the crockery and cutlery before we could use them. I text the owner to tell her the apartment hadn't been cleaned properly thinking she had paid someone to do it, she replied by saying she had been interrupted on her clean that day. I expected her to call in the next day to apologise but had no contact until we bumped into her a few days later on our return from the supermarket to buy bleach.
The beaker in the bathroom had dust and dirt around the holder, you could write your name in the dust on the TV, TV table and side table undershelf. I am by no means a clean freak but when you pay for a holiday apartment you expect spotless conditions. Thanks goodness we bought our own bedding otherwise we would have had to buy some. My husband was immediately looking for somewhere to stay rather than continue here but after a good nights sleep and a clean we decided to stick it out. The other 2 apartments had exactly the same complaints with the cleanliness and one couple bought their own knives, forks and plates as they didn't want to eat off the utensils in the apartment. To add insult to injury, there is a list of things you have to clean before you leave, I have never been asked to clean any apartment before, you just do, don't you? I suspect the owner anticipates that theses tasks will be done and doesn't do any herself. As we all wanted our full deposit returning, we felt our hands were tied over making complaints. These are the main complaints although, I could go on. The actual build and fitting out of the apartments was done to a good standard originally but I feel the owners have let things slide -it could do with a coat of paint throughout to - maybe they have too many irons in the fire!