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“Excellent Smart Hotel” 4 of 5 stars
Review of BEST WESTERN Masqhotel

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BEST WESTERN Masqhotel
4.0 of 5 Hotel   |   17 Rue de l'Ouvrage a Corne, 17000 La Rochelle, France   |  
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50% less on 2nd night !*
Ranked #3 of 47 Hotels in La Rochelle
GreenLeadersSilver level
Poole, United Kingdom
Top Contributor
63 reviews 63 reviews
46 hotel reviews
Reviews in 45 cities Reviews in 45 cities
62 helpful votes 62 helpful votes
“Excellent Smart Hotel”
4 of 5 stars Reviewed October 6, 2013

We had previously stayed at the other Best Western in La Rochelle, which is slightly better located for walking round town. Masqhotel is very clean and comfortable with well designed rooms and public areas. The staff were excellent and overall this is a very good hotel despite its rather bland exterior in a nondescript street.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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428 reviews from our community

Traveler rating
    203
    181
    38
    5
    1
See reviews for
55
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Norwich, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 25, 2013 via mobile

We stayed here for two nights in September 2013. It was myself and my fiancé, we checked in a 1pm and our room was ready. The AC worked perfectly and was very clean. All the staff spoke English and the rooms even had UK 3 pin sockets.
The best part was breakfast, amazing value at 12 euro, I have paid 35 euro in park lane and it was nothing on this place. Free champagne, freshly squeezed OJ, lovely breads, cheeses and meats etc, plus bacon and eggs! Surged on Bugatti cutlery. Would not think of staying anywhere else in La Rochelle.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Hanningfield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 25, 2013

Only a couple of minutes walk from the old port, very modern and stylish hotel. Everything was immaculate and the staff very helpful and friendly. Secure underground parking was worth rvery penny of the €8 per day. Would definitely return again.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 21, 2013

Stayed here in september 2013. Room was immaculate with very comfortable bed.
Modern bathroom and again, immaculate. Good shower /bath. Nice lighting.
Parking available under the hotel (secure) with ease of access from there to the floors by lift.
Breakfast is well serviced and fresh. Again, kept very clean
Located just outside the main squares, expect a 5-10 min walk from the main front.
Resort wise, I'm in two minds, a lot of money for what is there, (Aquarium is a must - very good)
Would recommend to friends.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALISO viejo
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 19, 2013

After staying 3 different hotels in La Rochelle, this is definitely my favorite and my 1st choice now! Modern decor, spacious room and good breakfast! I am coming back again in a month!

It is about 5-10 minz walk to shopping district and restaurant lanes but it does not bother me as the scenic walk of harbor along the way.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bristol, United Kingdom
Top Contributor
135 reviews 135 reviews
29 hotel reviews
Reviews in 59 cities Reviews in 59 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed September 8, 2013

We have used Best Westerns for many years and rate them highly (with a few exceptions).
It was one of the reasons for choosing Masqhotel too. Not sure we got it quite right.
It is a new hotel, very clean, bright and airy in a pretty good location. Just 5 minutes on the flat to Vieux Port and all the bars and restaurants.
Bed comfortable and good sleep quality for the room partly due to the really quiet location.
Breakfast @ €12 is a little expensive but there is plenty to eat with cold meats, cheeses, jams, parties etc - more than adequate. However don't rely on the cooked option as it appears to be rather hit and miss.
Car parking is very good, underground so cars remain cool in a secure environment and at €8 per night a fair price. Well lit with automatic lighting which is more than can be said for the hotel corridors!
There is a free safe and also a UK 3 pin socket in both the room and bathroom which for us is a French first.
The staff are pleasant too which is all important. This really is a business hotel in our opinion.

However for a hotel designed and furnished from scratch it just doesn't add up. The mishmash of design elements is off putting.
There are some serious safety issues such as the height of the bath to clamber in and out of for a shower and the position of the shower itself.
The position of the one meagre storage unit with its corner at head height when using the suitcase stand (the only other storage) and an electric kettle and tea cups (plastic and odd to boot) at shoulder height. Just not safe!
The folded steel bedside tables are like "gongs" when you place something on them and the tops flex with the slightest pressure. Industrial units in a bedroom - mind they do match the coat stand - no wardrobe at all!
The hotel is on an environmental mission asking guests to sort waste into recyclable and non recyclable receptacles. The building is climate controlled but the main door is often open as are the windows in the breakfast room. The Eco flush on the loo isn't and the graphics on the doors are truly Orwellian! Our room was 101 and lived up to the expectations of George.

Room Tip: If you have any restricted mobility issues the bath rooms are not safe. E.g when a bath mat was requ...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2013

Firstly, can I note the friendliness of the staff. Really helpful and obliging....and all smiles, what a nice welcome. Room was clean and tea and coffee is provided which is getting rare these days. Air con and free wifi available and for less than €100 the whole package is not a bad price.. The bed was so comfortable, nice crisp sheets. Only 8 minutes walk into the old port. The staff also recommended where to go to eat and how right they were. Yes, I would definitely stay here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Masqhotel

Address: 17 Rue de l'Ouvrage a Corne, 17000 La Rochelle, France
Phone Number:
Location: France > Poitou-Charentes > Charente-Maritime > La Rochelle
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in La Rochelle
#1 Luxury Hotel in La Rochelle
#2 Business Hotel in La Rochelle
#3 Romantic Hotel in La Rochelle
#7 Family Hotel in La Rochelle
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Masqhotel 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Hotel Masqhotel
Best Western La Rochelle
La Rochelle Best Western

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