There should be some sort of enquiry set up into misleadingly named hotels, as this one, the Quality Hotel & Suites, is a long way from being a quality hotel. It always amuses me when you ask for a town map at reception and when they point out the hotel location they are gesturing to thin air twenty centimetres or so away from the map. This would be case with the 'Quality' hotel. Located at the end of a road on the outskirts of town, it's handy for, erm, well, nothing at all really, except a couple of other nicer looking hotels that you have to go past to reach this one. There is however a supermarket about ten minutes away on foot, or a bus stop into town a little further away. If you like major road junctions then you're in for a treat, as there is one at the end of the road, but sadly thats not really my thing.
All this would be fine if the hotel was decent, but it's not. It's actually a bit weird. Having stayed in a good few hotels in my time, this is the first occasion where I've actually got lost in one. The layout is such that you can't access the ground floor from some of the lifts or staircases, so when I first walked down to find reception I ended up being ejected somewhere around the back and having to climb over a small rock formation to get back to the front door. The reception area is sprawling and features what I can only assume is an area for some kind of secret Thunderbirds-style spaceship to take off from in the centre. The night receptionist was rude and abrupt and the general ambience was not helped by the policeman with a gun who wandered around for a bit.
The rooms are fine though, average to below average - mine featuring a comedy droopy shower head whilst a colleague had to gaffer his on to make it stay up. Also, a special little gift was the medical use hyperdermic needle bizarrely left in the fridge by some previous incumbent. The internet service is poor. There's no wifi in the rooms, you have to unplug your telephone and use the cable in your computer instead. (If are just using an iPhone or iPad then your luck is not in). This has the double effect of providing you with pitifully slow Internet, whilst assuring that no one in your party can contact you by phone, forcing them instead to negotiate the complicated elevator system and never ending corridors in order to pass on some message or other. Wifi in the lobby is adequate but nothing to get excited about.
Finally, the breakfast. I'm not sure if you've ever had your neighbour bring back the leftovers from the finger buffet they had at some point earlier in the week and leave them on your sideboard - I never have - but I'm guessing this is what it might be like. Stale bread, an empty cereal holder and zero hot food were among the delicacies provided.
All in all, as may be able guess if you read this far, this is not a hotel I would recommend. In the snog, marry, avoid of the hotel world, this is definitely one to avoid.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.