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“Convenient stop over, big rooms but not suites” 4 of 5 stars
Review of Suite Novotel Rouen Normandie

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Suite Novotel Rouen Normandie
4.0 of 5 Hotel   |   10 Quai Boisguilbert | Ilot Pasteur, 76000 Rouen, France   |  
Hotel amenities
Ranked #8 of 51 hotels in Rouen
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Convenient stop over, big rooms but not suites”
4 of 5 stars Reviewed September 24, 2013

Used for an overnight stay , good location , easy to drive to and a short walk to the tourist parts of town.

It is a big room but not suites even when you have a 'suite' with a family room. Its a big rooom with a rigid curtain divider. However that puts the child in the desk and toilet area. The kitchenette was a microwave and kettle not a kithenette. Very good price and was only disappointed as it was over sold on their website. Breakfast was simple and cold but very nice , a continental breakfast supplement by little pots of tasty treats like serrano ham and pear and youghurt and fruit mixes. Also a special childrens box,

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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416 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ra'anana, Israel
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 22, 2013

nice hotel. very nice and big room with coffee tea some sweets. microwave if you need. location about 20 minutes walk from the town center. 100 meters from the siene river and a nice prominade.parking 10 euros per night.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broxburn, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2013

Found location to be good. Liked walking along River and Centre was easy walk.
Satnav took us right to the Hotel. Check-in was very friendly and efficient. Car parking very smooth. Safe and secure. Room very comfortable and smart. TV had only 1 English News Channel, but plenty free movies. Breakfast good enough Continental format, plenty to eat, if needed.
Would recommend this hotel
Rouen is a good place to visit.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Top Contributor
103 reviews 103 reviews
37 hotel reviews
Reviews in 47 cities Reviews in 47 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed September 15, 2013

We were delighted with the size and amenities of our room: fridge, microwave, bar sink, lots of storage. The walk into town will take about 15 minutes, through boring neighborhoods, so hope for sunny warm weather! The parking garage under the hotel makes it very easy to arrive/depart.

Room Tip: It appears that all the rooms are exactly the same, since we switched from one to another upon check...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergerac, France
1 review
2 of 5 stars Reviewed September 10, 2013

The hotel appeared, on the website 6months ago, to be near the town centre. Location means general area I was curtly informed not location of the hotel!! However it is surounded by busy roads and is not 'close' to the centre of Rouen. There is no restaurant, bizarre as quality food is synonymous with Novotel hotels, but a micrwave in the rooms and a slot machine of meals to be heated/eaten in the rooms. Breakfast was a very cold croissant with coffee (cold meats and cheeses were available).
The wifi is poor though I was warned by the recpetion staff that this is the case and the smart/media box complicated but not impossible to work. The staff were courteous but obviously sick of disappointed travellers, we queued behind an exasperated family needing to feed young children who also expected a restaurant, what a shame neither of us could prove the website looked different some months back.
If you love Novotels and I do having stayed in over 15 different ones throughout Europe on over 50 occasions the Suite concept is not for you.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 4, 2013

We stayed here for one night as a stop over on our way to the South. We were travelling with our 8 year old son and we were very impressed with the family friendly atmosphere which the hotel portrayed. The room itself was excellent for families. As we were only there for one night, we didn't need to use the kitchen facilities, but the fridge was very handy. We also liked the curtain which divided the room. This meant that my husband and I could sit up and have a drink with a lamp on after my son had gone to sleep. There was also free movies on demand in English on the TV, which went down a storm!
The breakfast was typically French and very good, though if you have the boiled eggs, which you have to cook yourself, make sure you put them in the water heater at least 10 minutes before you actually want them, otherwise you'll find they aren't eveen close to being cooked (as I found when I broke the egg on my plate, which was instantly covered in raw egg!!)
The location of the hotel was great for a stroll along the Seine and for easy access to restaurants. Although the staff were friendly and helpful, when we returned after our evening meal we waited at the hotel bar for over 15 minutes to get a drink, but no staff arrived. We ended up leaving the bar and I sent my husband down later.
The only negative point I have about this hotel was the height restriction in the hotel carpark, which we were never made aware of. We had a Kayak on the roof of out Pasat, which wouldn't fit under the barriers or in some of the parking spaces. We had to remove the Kayak and carry it into the carpark, then fix it back onto the roof once in the space. This was a bit of a pain after 9 hours of driving. We had to do the same when we were leaving. On the plus side, there were loads of parking spaces and the carpark is secure.
If we were travelling with our son and needed a stop over in Rouen again, we would definitely stay here again.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Suite Novotel Rouen Normandie

Address: 10 Quai Boisguilbert | Ilot Pasteur, 76000 Rouen, France
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Rouen
#3 Family Hotel in Rouen
#6 Business Hotel in Rouen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Suite Novotel Rouen Normandie 4*
Official Description (provided by the hotel):
3 star hotel with eighty 30 sqm suites (of which 16 are specially set up for long term stays). Set in an inviting environment, the airconditioned and modular rooms allow 2 children to share with their parents. The Suite Novotel Rouen Normandie is located ten minutes walk from the centre of town, on the banks of the river Seine. You can park your vehicle in our easily accessible underground car park. ... more   less 
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Also Known As:
Suite Novotel Rouen Normandie Hotel Rouen
Accor Rouen Normandie

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