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“Overnight stay” 3 of 5 stars
Review of Comfort Hotel Rouen Alba

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Comfort Hotel Rouen Alba
2.0 of 5 Hotel   |   12 Place du Gaillardbois, 76000 Rouen, France   |  
Hotel amenities
Ranked #42 of 52 Hotels in Rouen
Manchester, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Overnight stay”
3 of 5 stars Reviewed January 18, 2015

Would only recommend it for an overnight stay...we used it to split our journey up. Car park directly facing the hotel. However, we managed to park for free directly outside the hotel on the road. The Cathedral is a must to visit. The view from the room looking at the Cathedral was just amazing.. listening to the bell ringing was also amazing. The room was compact and basic. Tea and coffee in rooms. Breakfast ok..but basic in a very small canteen type room. As I remember fruit juice, tea, coffee a selection of breads and cheeses.. however it was cheap to stay...

Stayed October 2014, traveled as a couple
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113 reviews from our community

Traveler rating
    6
    21
    39
    17
    30
See reviews for
22
45
6
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Iasi, Romania
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 31, 2014

This is an excellently placed - right in the heart of Rouen - hotel, with clean and well furnished rooms. Price for a double was very attractive and although we only stayed for a night, we felt we could easily enjoy our stay for a few more days.
Higly recommended for tourists short on budget.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 21, 2014

Both staff we dealt with in reception at this hotel were rude and unhelpful. One staff member broke off twice from checking us into our room, first for a conversation with another guest, and then for a conversation with a colleague. Then we were told "You're in room 32, third floor. Sorry there's no lift." No assistance, either. 52 steps, with luggage for 5 weeks is no fun.We felt - for the only time in France - that we had been allocated a room on the third floor because we were primarily English speaking. (Our booking had been made about 6 weeks earlier, from Australia.) After an enquiry about CNN TV we were given the blunt message "Only French channels here." People we met in Rouen were really terrific, welcoming and helpful - just not the ones at this hotel...

Room Tip: A room in another hotel would be preferable.
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed June 13, 2014

The rooms are clean but very small. The bathroom, also clean, was so tight you have to open the bathroom door just to enter the shower.
Hotel location is not bad as most everything is a short walk away.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winterport, Maine, United States
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 17, 2014 via mobile

We made a quick stop thru Rouen before getting into Paris. Location was good, room was ok. Typical comfort inn. Laughed at the room safe which was not buckled down to anything so anyone could walk off with it. Baths extremely small but only for one night. If we needed to stay multiple nights would not recommend. Price also dictated why we stayed here. Would like to compliment the staff there. Very helpful.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Macquarie, Australia
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 25, 2013

As a 3 star expectations were met, room was clean and we had opening window over the square. Staff were prepared to assist and most could speak English. Breakfast was great and plenty of food. Room was small and contained a double than queen sized bed. Being on third level glad we did not have any large cases to carry up.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iden, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 21, 2013

You know it's a chain, you know it's reasonably cheap - and you get what you pay for. A clean, comfortable room, ok shower, good location, and parking was easy too. On the down side it had very noisy plumbing and the pillows were awful. The chaotic breakfast room (too much STUFF) meant we got in and out as soon as possible, not pleasant. All in all it's pretty good value for an overnight stop but no more than that.

Room Tip: Ask for a room at the back -the square at the front can get a bit noisy. Plus you might get a view o...
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel Rouen Alba

Address: 12 Place du Gaillardbois, 76000 Rouen, France
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #42 of 52 Hotels in Rouen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Hotel Rouen Alba 2*
Number of rooms: 39
Reservation Options:
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Also Known As:
Comfort Inn Rouen
Comfort Hotel Rouen

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