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“Well placed and warm reception” 4 of 5 stars
Review of Coeur de City Rouen Cathedrale

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Coeur de City Rouen Cathedrale
3.0 of 5 Hotel   |   9 Place de la Republique, 76000 Rouen, France   |  
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Hotel website
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #22 of 51 Hotels in Rouen
Nottingham UK
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Well placed and warm reception”
4 of 5 stars Reviewed July 27, 2013

Reasonably priced and in a good position to access the town and attractions, we were greeted with a smile and made to feel welcome. It is a little tired and could benefit from some attention. The lift is tiny and a bit dated...not good if you're not fond of small spaces, like me. But it was clean and comfortable. We won't hesitate to use it again.

Room Tip: It's easier to park around the back of the hotel as the space in front of the door only accommod...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoeurdecityRouen, Responsable commercial at Coeur de City Rouen Cathedrale, responded to this review, August 1, 2013
Dear guest,

Thank for you comment.
All the team appreciated the fact that their effort are recognized.
We hope to see you again in our etablishement.

See you soon

Best regard

The team of Cœur de City Rouen Cathédrale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Stockholm, Sverige
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 17, 2013

This hotel has a few issues, despite the low price: The rooms aren't properly renovated. Everything seemed to be half-done, including the bathrooms which were new but seem very hard to clean. The room was very noisy. Ours was quite cramped, while another room had an OK layout. The management seemed confused and unprepared - we had to come back twice before our room was ready. On the upside, the (cold) breakfast buffet was good, the furniture in our rooms was brand new, and the location is very close to the main sights. All in all, we had an OK stay, but there have to be better options in Rouen.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoeurdecityRouen, Responsable commercial at Coeur de City Rouen Cathedrale, responded to this review, August 7, 2013
Dear Guest,

Thank you for you comments.
Since your coming in August 2012 we left IBIS et now we are Coeur de CIty Hôtel Rouen Cathedrale.
We try to do our best to make enjoy each guest.

We hope you had a nice stay in Rouen.

Sincerly

The team of Coeur de City Rouen Cathédrale
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london
Top Contributor
50 reviews 50 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed June 24, 2013

This place is exactly what it says on the tin, cheap and cheerful. We arrived late on the night of the fete de la musique when the whoe town goes crazy parting on the streets, music everywhere.

Breakfast fills the gap and we loved them for having a kettle for use all day and night for those cups of teas required in moments of hangover crisis.

In all it was ok.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoeurdecityRouen, Responsable commercial at Coeur de City Rouen Cathedrale, responded to this review, August 7, 2013
Dear Guest,

Thank you to take time to give us an comments that help us to try to ameliorate our hotel.
Value for money is our goal and we try to do our best each day.
We are really happy that you enjoy the free cafe and tea.

If you reserve by our website our directly at the hotel you can have also a lunch box (sandwich, chips, apple and bottle of water)
If you come back in Rouen do not hesitate to ask a tranquil room

Best regards

The team of Coeur de city Rouen Cathédrale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 29, 2013

Spent 2 different nights there both located on 6th floor. First room had cleanliness issues in the bathroom (toilet not cleaned at all, smell coming from shower drain, stained towels). We called reception and they reacted fairly quickly. Second room had no particular issues but was smaller than the first one (door opening into bedroom touches bed when opening and door opening into bathroom doesn't touch toilet by half a cm probably). Definitely not worth EUR 118 a night!!

  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marco Island, Florida
1 review
4 of 5 stars Reviewed May 8, 2013

Well situated and in walking dstance to exploring old Rouen. Parking is a problem but a guarded parking nearby is an asset. The staff and the new Manager were very kind and helpful. They should refurbish the rooms. Free break-fast was excellent.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoeurdecityRouen, Responsable commercial at Coeur de City Rouen Cathedrale, responded to this review, June 20, 2013
Dear guest,

Thank you for this nice comment.
All the team is happy to see that they work is apreciated.
We will be really happy to welcome you another time.

Thank you for your coming.

Best regards

The team Cœur de City Rouen Cathedrale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 29, 2013

Great position, clean room. We had a lovely view of the river. Would have been quiet except for a group on a conference.
The staff were the stand out at this hotel, extremely helpful, friendly easy check in and out.
Car park around the back of hotel no problem, free from 7pm till 9am.
Breakfast good. Plenty of it.,

Room Tip: Ask for a room away from lift, and not near groups.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
1 review
3 of 5 stars Reviewed April 29, 2013

The location of the hotel was reasonably good, but rather hard to find. No signs on the main street! Maybe because the hotel was apparently moving under IBIS chain? The reception on the arrival day was a disappointment, because the room was promised to be ready at 12, but it was not. We had to wait 2 hours and only explanations was that there was too much work to do in the cleaning of the rooms. On other days the receptionist was very polite and helpful.

Room Tip: Ask for rooms where the windows can be closed tightly. In our case it was impossible and traffic noi...
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coeur de City Rouen Cathedrale

Address: 9 Place de la Republique, 76000 Rouen, France
Phone Number:
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #22 of 51 Hotels in Rouen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coeur de City Rouen Cathedrale 3*
Number of rooms: 48
Official Description (provided by the hotel):
Coeur de City Hotel Rouen Cathedrale is well located to welcome you for a professionnal stay or leisure moment.We offer you Breakfast buffet and also the wifi in your room. ... more   less 
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Also Known As:
Coeur De City Rouen Cathedrale Hotel Rouen

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