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“Handy location for the city” 4 of 5 stars
Review of Mercure Rouen Centre Cathedrale

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Mercure Rouen Centre Cathedrale
4.0 of 5 Hotel   |   7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France   |  
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2 nights = up to 40% off
Ranked #7 of 52 Hotels in Rouen
Woking, United Kingdom
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
“Handy location for the city”
4 of 5 stars Reviewed December 19, 2013

Although we didn't have much time to explore Rouen, the hotel is located right by the cathedral and allows easy access to the city. There are several restaurants within easy walking distance and the hotel bar is pleasant.

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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803 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Ottawa, Canada
Top Contributor
64 reviews 64 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 14, 2013

Let's start with the biggest challenge, the parking garage. It is located at the rear of the hotel (assuming the Cathedral to be the front), and is a small opening for the underground, right beside the outdoor seating of an adjacent Cafe. It is a tight squeeze to get in, but you will fit (I parked my rented Nissan Qashqai +2 beside a Toyota Land Cruiser). Be aware the exit ticket gate is at the top of the steep ramp, so those with standards beware if you can't handle this!
Ok, the hotel.
I loved this place. It was an awesome mix of old and new (I had room 343, a corner room in the old section) that provided the best of both worlds. The service was both professional and gracious and my provided breakfast was ample and tasty.
I would not hesitate returning to this hotel, in fact, I intend to as soon as I can.
Lastly, the location...perfect.

Room Tip: 343 was in old section with great views and a HUGE bathroom. BUT, had stairs to navigate for access...
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  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 4, 2013 via mobile

The Mercure Cathedrale Rouen is a decent, reasonably priced hotel with friendly staff and good rooms, but its key plus is its great location: next door to the main attraction of Rouen, its cathedral.
Breakfast quite good (but not cheap), rooms good size and ok quality, room prices for what's offered very acceptable, maybe not very upscale or "design" but above average tourist/business hotel.
Parking bit hard to find, as hotel is in the middle of pedestrian area.

Stayed November 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review, November 20, 2013
Dear guests,

Thank you for giving you opinion on Tripadvisor.
I will share this nice comment with the staff and, please, do not hesitate to come back to the Mercure Rouen Centre Cathédrale if you plan a new stay in Rouen. We would be pleased to welcome you again.

The staff and I wish you a very good week.

Best regards.

C.POMAREDE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, Canada
Top Contributor
51 reviews 51 reviews
46 hotel reviews
Reviews in 48 cities Reviews in 48 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 4, 2013

We have followed the comments for a year regarding the difficulty in accessing this property with a car. We therefore asked the hotel reception by E-mail before our stay for the detailed "Directions map," that we easily used and actually found the parking garage first. At reception, I asked about the parking garage, based on the "horror show" comments on this site, but were told to park on the second level for larger cars and there was no problem. From the hotel, one can walk to almost every attraction in central Rouen. The hotel staff were very helpful in printing documents and faxing for us. There were nice amenities in the room - tea/coffee-making facilities and a very clean bathroom with good lighting. The lifts were also quite modern and fast. We did not take breakfast in the hotel where the tour groups were dining, but enjoyed a nice patisserie just left of the hotel on the corner. Don't miss the "Musee des Beaux-Arts."

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale, responded to this review, November 20, 2013
Dear guests,

We thank you very much for this nice comment on Tripadvisor.
It is always a pleasure for us to read that you enjoyed your stay, the room, the location and so on. We try to do our best to satisfy our guests, respecting Mercure standards of quality.
It would be a pleasure to welcome you again at the Mercure Rouen Centre Cathédrale and we wish you a very nice day.

Best regards.

C.POMAREDE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Rouen Centre Cathedrale

Address: 7 rue Croix de Fer | Rue St Nicolas, 76000 Rouen, France
Phone Number:
Location: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Rouen
#4 Family Hotel in Rouen
#4 Business Hotel in Rouen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Rouen Centre Cathedrale 4*
Number of rooms: 125
Official Description (provided by the hotel):
Right in the centre of Rouen, at the foot of one of the most beautiful cathedrals in France, the Mercure Rouen Centre is an ideal hotel for exploring the attractions of this medieval city including the Old Market Square and the Gros Horloge clock tower.The hotel features 125 soundproof, airconditioned rooms, including 4 suites, WiFi in all areas, bar, room service and meeting facilities. Ideal location, not far from the station, in the peaceful pedestrian area of Rouen. Private pay car park. ... more   less 
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Also Known As:
Mercure Rouen Centre Cathedrale Hotel Rouen
Accor Rouen Centre Cathedrale

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