The building itself is extraorinary: a fabulous historical building at a few steps of the Vieux Marché. Is has some astunishing modern features: the large swimming pool in the basements, the reception room in the central hall.
We had a junior suite that was realy big with high sealings, but with the disadvantage that it was hard to get it warm enough. We've got a strange explanation that there was a maximum temperature set for the whole hotel.
Breakfast was OK, but not super compared to other 5 star hotels. The staff at the breakfastroom seamed to be overworked or had other activities. We had to ask for coffee ourselves.
At one occasion we sat next to two managers of the Marriot-chain who discussed loudly their objectives, their strategies and their ways of doring business.
The desk service was perfect: check-in, car valet, check-out.
The hotel is perfectly situated to visit the historical centre of Rouen.