This is categorically the worst hotel I have ever stayed in!
I booked 7 rooms at this hotel, 2 of which were superior (I use the word "superior" very lightly), When checking in, i was told that only 1 superior room was booked. I trawled through my emails on my iPhone as the receptionist wouldn't allow me to use her computer to find the confirmation which clearly stated 2 superior rooms were booked and paid for - The receptionist was extremely rude and wasn't willing to listen or cooperate with anything until I had proven her wrong. This was just the start of it!
The rooms were very small and i couldn't actually tell any difference between the superior rooms and the standard rooms, they were also very hot and the bed was uncomfortable...
Talking about beds, in one of the rooms, the bed obviously hadn't been changed for sometime as there was urine in it!! I called the recoptionist immediately who asked that i come down to the reception to see her, i did as she asked. She then came up to the room to have a look for herself and then proceeded to accuse my friend who was staying in that room (baring in mind we had checked in maybe 1 hour before) of urinating in the bed!! Instead of offering a new room, she stripped the bed and proceeded to put clean sheets on the matress which was saturated in urine! At this point I demanded a new room!
I didn't eat at the hotel so I am unable to comment on the food.
Overall, the staff were unhelpful and damn right rude and i would not advise anyone to stay in this hotel unless your happy to be argued with & sleep in dirty, unhigenic rooms!!
- Also Known As:
- Mercure Cherbourg Octeville
- Accor Cherbourg Octeville
- Official Description (provided by the hotel):
- This hotel offers 84 rooms and is located on the harbour of Cherbourg, in the western part of town. The hotel features 3 meeting rooms, a maritime bar and a fully renovated restaurant. ... more less
- Reservation Options:
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